Northwest Medical Center Women’s Imaging & Diagnostics

While the tech staff performing the screenings and diagnostics are professional and friendly, the front waiting room is another story. Be forewarned that you will not remain the 30 – 45 minutes in the waiting room in peace. Bring earplugs! (They want you to arrive 30 minutes before your appt time.) There is a flat screen TV set on obnoxious television competition shows where there is a lot of screaming and loud yelling. It is set at an abnormally high volume. When requested to turn it to some music or turn the volume down, I was told no, it was due to HIIPA laws that they have it that loud… to drown out the intake desks around the corner in a nook off the waiting room. A more intelligent resolution would be to install a door on the nook area, rather than offend all those in the waiting room. My husband, who came with me, had to leave and wait in the car. I was forced to endure this loud obnoxious noise for 45 minutes before being taken back for my screening. Seems against the idea of «health care».