2 adults, 5:30 or so Friday night, first time trying this restaurant. Like the concept for Pizza. Pros: liked the crust choices, prices like others, bottled water vs tap available. Liked the ability to pop the sauce with siraca. Service ok. Cons: topping selections missing, no spinach or similar, no gorgonzola cheese, crust didn’t come out crisp, way too much mozzarella cheese, made for a gloppy pizza. Other topping flavors got lost. Given better choices for this type of pizza, no reason to return.
Karin K.
Rating des Ortes: 4 Tucson, AZ
We went here with a Groupon and dang it was good! I am always a fan of those build your own pizza for one price places and this one did not disappoint. The guy who helped us was freaking hilarious! I can’t remember his name, but he was great! He was incredibly funny! All the ingredients looked good. And they tasted even better! I got lots of veggies and cheeses and the red sauce with the traditional crust. I ate half of it there and was very full! It re-heated well which doesn’t always happen with pizza… We were both very, very happy with the pizzas! The restaurant was very clean. There was a good beverage selection. Tim got some soda in a glass bottle. He liked it. If we are in this part of town again, we will be going back!!!
Maggie K.
Rating des Ortes: 2 Tucson, AZ
I am terribly disappointed. My first couple of experiences with Pizza Studio were pretty good,(though they left off ingredients even then, I let it slide) they have a better choice of toppings than some of the competitors, and early experiences with staff were great. Unfortunately, those earlier experiences have been thoroughly eclipsed by the terrible experience we had last weekend, and the utter lack of a response from management. Picture: My husband and I arrive home, exhausted from traveling after being out of town for Thanksgiving, looking forward to relaxing on Sunday evening with a friend, watching the mid-season finale of The Walking Dead, and eating delicious pizza. We get home, and in great anticipation, at about 5:45, order our pizzas online for a 7:15 pickup. We run into no problem with the ordering process, and we go about our business, readying the house for our friend to come over. My husband leaves the house early and stops at the store to pick up a sweet treat for after our pizza. While making his purchase, his phone rings. He tries to answer, but it only rings a couple of times, and there is no message. He continues on his way to pick up our pizzas. He arrives at Pizza Studio shortly after 7, well before our pick-up time(did I mention how much we were looking forward to the pizza?). However, it is now closed, the hours for Sunday have been recently scraped off of the door and there is a piece of paper taped to the window declaring that they closed at 7. He can see employees inside, eating pizza. He knocks to no avail. He calls, and luckily someone answers who explains that the online ordering system only sends orders to them 15 minutes before pickup, and they had already turned off the ovens when our order came through. The person he speaks to is not particularly apologetic, he seemed to think we should have known, despite the fact that their website still listed at that time that they were open until 11(their new hours are 1 – 7 on Sunday… What meal does that even fully cover, anyway? Is «Linner» or maybe«Dunch» a thing now?), the system allowed us to place the order, and the change was obviously recent. He tells my husband, rather unconvincingly, that he *should* be getting a refund. My husband then tried to call and speak to a manager the next day, but spoke to someone who was similarly unapologetic. He even submitted an email though their online form which has received no response, nor assurance that his card either wasn’t charged, or will be refunded. Let alone any acknowledgement that they rather royally screwed up our evening. TL;DR Customer service is bad enough following their royal screw-up to discourage repeat business, despite a usually tasty pizza(albeit missing toppings at the best of times).
Debbie C.
Rating des Ortes: 2 Tucson, AZ
I haven’t even eaten my pizza yet, but I can already say that, based on their speed and staffing level, I won’t come here again. The pizza may only take two minutes to bake, but the line took 45, so I should have just gone for a traditional pizza place and at least had a drink to sip while I waited. (Pause while I order and then have a chance to try the pizza) Ok, started off with one star, bumped it to two because pizza was decent, but nothing I’d wait in line for 45 minutes for, especially with 2 hungry kids. I got BBQ chicken and they put so little BBQ sauce on that I could barely taste it. Otherwise cooked well, liked the crust(Rosemary herb). They were just so disorganized. Instead of having a good system where one person prepared the crusts and refilled toppings while a couple of others prepared pizzas, everyone was doing everything. The guy helping me kept stopping to refill toppings, then would disappear for minutes at a time. This happened 3 times over the course of just getting our pizzas topped. It really was almost comical how slow they worked. Too bad, had it been quick, I probably would have made it a go-to place when we needed a quick dinner.
Gabriel W.
Rating des Ortes: 2 Tucson, AZ
After having come here a number of times now, I feel that my previous review was too generous, and further, that since I first came the quality has decreased both in the menu and the staffing of this location. Today’s pizza was made with the same usual incompetence as the first time I visited. I first asked for rosemary crust, and the worker grabbed an original crust. I corrected him. I asked for alfredo, they were out today. I ask for red sauce and pesto, he puts red sauce then starts in on the cheese. I correct him. I look down the line of toppings, and salami is not there. I ask, «Don’t you guys usually have salami?» He very abruptly and forcefully says«No». Really? Because every other time I have gone, I’ve had it on my pizza. He does not ask if I wanted any seasonings(which I did) or post-bake toppings(which I also did) and he takes the pizza to the oven and goes on to the next customer. The experience continues with the man who is now going to ring me up. I tell him that I want balsamic glaze on the pizza and basil, he advises me that they have discontinued the balsamic. I’m starting to notice a pattern that the more expensive items on their line are suddenly missing. I say to him«seems like there are a lot of items missing today…» to which he coldly responds as he hands me my receipt, «yeah, well, you’ve earned a free pizza» before apathetically walking away. That’s their loyalty program, by the way, which has finally added up to something after I’m guessing 12 to 15 pizzas purchased. He was not trying to make anything right or do something about what was clearly an already bad experience. As if this was all not bad enough, the lemonade came out yellow, but tasting only of water. The owner of the business messaged me after I wrote my first review initially stating that they would work on their customer service issues. Apparently these were hollow words. Every single complaint I had to start with is still company policy, and now we can add bad attitudes and poor quality to the mix as well. Pro tip: Pionic does a better build-your-own pizza anyway.
Benjamin L.
Rating des Ortes: 4 Tucson, AZ
Can’t say what more ud want unlimited topping for 8 bucks??? Pizza comes out in mins and exactly how u like! Nough said!
Emily M.
Rating des Ortes: 5 Tucson, AZ
Finding this place was an «A-HA» moment for me! Where has it been all my life? A personal pizza that I can personalize, is made fresh, real fresh ingredients and ready in under 5 minutes… Um what’s not to LOVE??? TASTESDELICIOUS and even has healthier options such as whole grain flax crust. Price was great $ 7.99 for an 11 inch pizza. I can’t wait to go back!!! Plus the staff was very pleasant!
Eric F.
Rating des Ortes: 4 Tucson, AZ
The food here is amazing!!! The only reason I put four stars is the wait was so long and we had to tell them our dough choices four times.
Federico H.
Rating des Ortes: 2 Tucson, AZ
Apathetic service. Salads to avoid, unless you don’t mind them being mostly lettuce or greens and little else. And you’ll have to toss your own. Fresher than McDonald’s, but that’s a low bar. Stick to the pizza.
M S.
Rating des Ortes: 4 Catalina Foothills, Tucson, AZ
Bottom line: this place is probably our second favorite in this new genre(after Fired Pie) and the pizza is toasted in a Quiznos-like easy-bake oven, but the ingredient options are plentiful and of higher-quality, and serve to carry the 4-star score for them. The staff on our first visit was friendly and the wait times were short(mid-afternoon Saturday). I got the exotic whole-grain and flax-seed crust(outstanding/unusual) and the tykes got traditional white. Only three extra choices for cheeses, but this is the only place that has both fresh(sliced) mozzarella and crumbled goat cheese… awesome. Among the two dozen toppings, the more unusual and coveted include: kalamata olives; banana peppers; sliced meatballs(not cheapo crumbled beef); artichokes; zucchini; caramlized onions; nitrate-free! pepperoni; and all-natural chicken breast pieces. However, surprisingly missing from their list are: feta; salami; basil and spinach. As with all the restaurants that otherwise follow this formula(Pionic; Pieology; Fired Pie), they then bake(or toast) your pizza and deliver table-side. One small complaint is that the doe/crust is very floppy, requiring two hands to eat even these small slices. As with the other establishments, Pizza Studio also offers salads, tossed with any combination of the same, unlimited ingredients for the same, roughly $ 8 price and decent-sized, good homemade cookies for only $ 1 ea. Drinks are fountain-style, self-serve; indoor seating is basic but ample and the disposal of your tray/garbage when you’re done is DIY. They do have take-out boxes for left-overs, etc. Parking is via the adjoining free lot, but can get full too quickly during peak hours, since the 15 or so spaces are shared with SportsCuts and Chipotle.
Mark S.
Rating des Ortes: 3 Tucson, AZ
I’ve only had pizza from one of their competitors; comparisons are hardly ever fair, but inevitable, so here goes. PS = Pizza Studio. TOPP = The Other Pizza Place Service — The person behind the counter at PS seemed just as mystified about the ordering process as we were. They say you get your choice of crust, sauce and toppings, but nowhere was there a list of sauces and, when asked, she could offer no help. The crusts are displayed behind the counter and are labeled. The toppings are also behind the counter, but you have to be Nostradamus to figure out what’s what. Prebuilt Combinations — I ordered«The Beast», which is pizza speak for most of the meats in the topping bar. My wife had a plain pepperoni, mostly just because they offered so little help on the process. The combinations didn’t seem to be as diverse or creative as TOPP. Price — Both places offers plainer pizzas(like a plain pepperoni) at a lower price than the specialties or unlimited-topping-build-your-own. It’s much less evident this is an option at TOPP, who seem to steer you to the specialty pizzas or build-your-own. Variety — at PS you get pizza. Maybe an afterthought of a salad and a cookie. TOPP offers their build-your-own concept for salads and other items. Drinks — all they have at PS are soft drinks. TOPP has beer and actually have a happy hour. Do with that what you will. Pizza — both places offer a solid pizza, considering the two minute cook time. I did not have the same issues with raw crust as others have. The sauce at both places was pretty on point. PS uses a LOT of cheese on their pizza. I don’t recall having an overly cheesed pizza at TOPP. Obviously, this concept is popular, as there are more than two of this type of place in town and more locations are popping up. Pizza Studio is a solid addition. Hopefully, they’ll get the kinks worked out of their service and(hint, hint) soon offer beer/wine or something imbibable to go with your pizza.
Chris R.
Rating des Ortes: 1 Tucson, AZ
Jesus this place sucks. Been going to Pionic which is the same concept so I thought I’d try this place. My advice skip it. The guy behind the counter was annoyed at helping us. Which is odd since there are no ingredient labels, so you have to ask what almost everything is. Halfway during his order he starts socializing with a friend who showed up. Then got grumpy when he got back to serving. Ingredients were limited and many trays were empty. I’m definitely driving past this place when I had to Pionic. Dear guy with letter T tattoo and your left hand. You’re a shitty employee.
Nadine M.
Rating des Ortes: 2 Tucson, AZ
Prices are low for a ‘custom’ pizza but they don’t use an oven, they use a toaster like you might put a bagel on… so watch out for raw dough underneath the cheese and sauce. Salads are also build-your-own for $ 2.99 Fountain drinks(Coke products) are $ 1.99 We had a Groupon otherwise I would’ve been REALLY disappointed.
Niki T.
Rating des Ortes: 5 Tucson, AZ
Very impressed with this place. As soon as you walk in the door the staff explains everything. I’ve been there 3 times and each time the staff is extremely friendly and enjoy giving you a hard time, in a good way. Several options from crusts, toppings, seasonings, and additional add one like balsamic glaze. I recommend really thinking about how well your toppings go together, cause I unfortunately picked toppings that weren’t so great… Lol… No one to blame but myself, and it was still enjoyable. I’ve recommended to friends, and they’ve fallen in love too…
Teresa L.
Rating des Ortes: 4 Tucson, AZ
Just like subway, but PIZZA ! I had no idea this place opened by my place. I love the the idea of customizable personal pizzas. $ 5.99 for your basic pizza, $ 8.99 for a custom pizza with unlimited toppings! You can choose what type of crust you want, I got the firecracker. It was pretty good! The only downfall I had for this place was that they cook your pizza in a little roller and the bottom of my pizza was still kinda soggy… granted I did put ever topping, meat, sauce and cheese imaginable so I’m not surprised the crust wasn’t crunchy and flakey. I had to eat my pizza with a knife and fork it was so heavy and not sturdy. Extra pros: You can put toppings on after it’s gone through the cooker, so you can have fresh cut(not cooked) toppings too. Other places just throw it all together and cook everything. I will be back!
Cindy N.
Rating des Ortes: 4 Tucson, AZ
Really really excellent pizza. I just love these new pizza places that cooks your pizza in super hot ovens. Everything just comes out to perfection. You pick your crust, you pick your sauce, you choose your cheese. You can pick as many toppings that will fit on the pizza. Very good salad that is not pre packaged like some of the other new fast pizza places. They are new so some of the help was a little befuddled at times. The manager came over to ask how we were liking our pizza. Of course, we told them the truth. It is really fantastic. We chose the rosemary herb for our crust and pesto sauce with all the bells and whistles that could fit on our pizza. So so good. We’ll definitely return to this place. The parking is a little tough. Bad corner with lots of traffic and busyness. Great place for the kiddies also. Don’t have to wait and wait till the pizza arrives.
Alana J.
Rating des Ortes: 4 Tucson, AZ
I have to say, I came in here with very low expectations. My husband had been here a few times and really enjoyed it, but he and I differ in our opinions of what really good pizza is. He dragged me here, proclaiming that I would really like it, too. We walked in and were not greeted at all by the two guys near the door. Only after we stood there, waiting to order, did one guy finally say«hi». Actually, he didn’t so much say it as whisper it, seemingly hoping that we were like T-rexs, and if he didn’t move we would just leave. I was not impressed and was not looking forward to my pizza. I ordered the rosemary crust with pesto, mozzarella, chicken, artichoke hearts and roasted onions. It all looked promising enough, but I was still not convinced that I would want to come back. My pizza went through this weird toaster thing, and it was done. Then came the moment of truth. I bit into it, and it was actually really, really good. Then I had to concede this to my husband, who gloated. The pesto was fresh tasting, even if it was a little bit on the salty side, the veggies were good and the chicken lacked that yicky chicken gristle that assaults me when I get pizza at a few other places. The only reason for the 4 and not 5 stars is because the service was lacking, and I feel like if they cooked it on a screen instead of a pan the crust wouldn’t be so soggy(it’s really not that soggy, and I still REALLY enjoyed the heck out of my pizza, it’s just one of those…“if I had to change something it would be this” sort of thing)
Miranda P.
Rating des Ortes: 4 Tucson, AZ
So delicious! Customizing your pizza is a snap and the flavors are fantastic. You choose your crust, sauce, cheese, toppings, and flavor garnish so it can be as plain Jane or as out of this world as you want. The friendly and cheerful staff was incredibly accommodating of my food allergies, right down to getting a fresh cutter for my pizza. As my dinner partner put it, this is the chipotle of pizza: you queue up at the door and dictate how much of whatever you want and it’s one price, no matter how much you pile on. The restaurant was sparkling clean, comfortable, and the vibe was super friendly and welcoming. The wall is adorned with pieces by local artists and while some of it delves into the avant garde, it’s all tastefully eclectic without being overwhelmingly disjointed. My only complaint? While you can order a shake of truffle salt on your pizza, basic salt and pepper are unavailable, even by request. Traditional pizza toppers of Parmesan and pepper flakes are available, along with hot sauce, but plain ol’ salt is not available at all.
Peg P.
Rating des Ortes: 5 Tucson, AZ
I LOVE this place! Friendly staff, great food, comfortable seating, and good prices. You get to choose what you want and on this first visit I chose rosemary herb as my crust… watched it being made fresh right there in front of me. Awesome. Then I got to choose my sauce… went traditional… and my cheese… went traditional… and pineapple and mushrooms with a shake or two of the chipotle powder. Then watched them pop it in the oven after brushing it with garlic olive oil and out it came about 2 minutes later. Delivered to our table. It was a busy place this day so I think the word is getting out to the masses. Love the local artists’ work on the walls. Love how the staff checks on you to make sure you’re happy with your pizza. Marveled at all the healthy choices and the freshness of the food. And boy, I’ll tell ya, that pizza was really, really tasty. Think crust and done perfectly. I still love Renee’s vegetarian pizza but this place is now on my favorite list, too.
Paul C.
Rating des Ortes: 4 Tucson, AZ
I’ll admit I’m a big fan of this new unlimited-topping design-your-own-pizza trend. And while I don’t think Pizza Studio is the best of Tucson’s many choices in this genre, I do think it’s a strong offering and the best choice on the East side. The selection of pizza toppings is by no means exhaustive, but they have all the standard items and a few nice surprises — like the sweet chicken sausage. There are several interesting crusts to choose from. I picked the Firecracker, which is purported to contain cayenne pepper. I didn’t notice any heat from it, though. Their ingredients are fresh and plentiful, and the speed of service is good. I think it’ll be even better when they’ve been open a little longer and the staff is more confident. Despite pizzas being made one at a time, my group of 5 people had time to get all our pizzas and eat, with time left in the lunch hour. It’s hard to review Pizza Studio without comparing it directly to the other similar restaurants in town. Pizzas here are cooked on a small conveyor through a countertop oven, which is different from competitors who are using a large, open oven. At least one competitor has twice the number of available toppings that I saw here. This is also a pizza-only business(they had a small clamshell of salad, and a bagged cookie available too), while some others offer full salads or pastas. None of these are actually bad things. For me, this trip to Pizza Studio was enough to put it on my Eastside lunch list. Its real advantage over its competition is that it’s less than a mile from work. And actually, it was pretty decent pizza.