The Enclave at the Foothills

I would say 3 ½ stars. My wife and I moved to the Enclave 1 year ago and it did a fine job of meeting our needs. The price was right, the location is excellent, the fitness room is pretty decent, and Naomi in the front office was always great to deal with. I have found that sometimes when moving out of these larger apartment communities that they charge you an arm and a leg when leaving, however, that was not the case here. The thing that bothered me most was that nobody seemed to clean up after there pets. I agree with the other review that said the apartment was less nice the further in you went. Overall, good experience and would recommend the Enclave if this is what you are looking for.

I wouldnt even give this place one star if I could ! DO NOT MOVE HERE!!! This place is beyond a shit hole! The first month I moved in i had maintenance there 4 times for the toilet alone! The next month my water heater went out and flooded the place so when the carpet people came and pulled up the carpet and put fans in to dry I smelled the pet residue from the last tenants and I asked for them to replace the carpet since they just cleaned it and called it good! They refused bc I had already signed my lease! There are multiple more problems I can get into but the main point is u can have a problem and u will only get attitude from the office! I have went 2 months without a light in the kitchen bc I just didn’t care to deal with the maintenance! Being as I am moving out I called to get it fixed and go figure I get attitude from the NEW office manager!!! Haha! Good start! I have lived here for 12 months so I know the place well! This is a real person with real issues here! The apartments have mold and bugs! Promise u this! I have heard it from more than one person here including a woman I met at my new complex while I was signing my lease! She said she has the same issues and she lived on the other side of the complex from me! Read the reviews below and above u will see reoccurring things being said! there is new management and it doesn’t look promising from my perspective! If u let them steal u with the low rent trust me when ur lease term is up they will try and raise it like hell! They only care about level of occupancy not the happiness of tenants! Pay a few more bucks and take a few more apartment tours u will be glad u did!!!

Tenant of 6 months. There are a few pros to this complex, the location, which can be offered by the many other complexes on Mona Lisa Rd., and the price. The girls in the office are very sweet and helpful, but overall their staff seems to be very incompetent. I’ve been called on a number of occasions or given odd notices to go to the office to fill out paperwork or sign something THEY forgot to have me do. My favorite of which was the time I was told by the manager that I was breaching my lease because THEY did not have a copy of my key. I have asked several times that things be repaired in my apartment, my shower faucet, and the light in my kitchen. Each time I scheduled a date and time to assure that my dog would not be at the apartment (he has social anxiety) and never have they come! I never forget to pay my rent, so why can’t they remember to fix these small items?! My unit was not clean to my standards upon moving in. Dirty baseboards, food and dust bunnies on the sides and behind of my appliances. I found a BEER CAN under my dish washer. Also ROACHES. I keep finding roaches in my apartment. Lastly the grounds themselves need better maintenance. They’re are busted lights all over the place, stairs with no railings, and the «state of the art fitness center» leaves much to be desired.
Sure, it’s a good price, but if you can at all afford to live somewhere else, DO SO.

I’ve been living here for 8 months and the maintenance is so slow to respond it took them a month to take care of my sink. It looks nice at first but the farther back in the apartment complex you live the more ghetto it looks. It’s a good choice for a first apartment but if you want a nicer place look elsewhere. Also the Naomi girl on the office is wonderful but the blonde manager seems money hungry.

I lived here about 4 – 5 years ago and it was terrible. They way over charged me for damages and had made up receipts they hand made for proof, not to mention they didn’t even spell my name correctly on the receipts. Real professional… The ladies that ran the front office were rude, and charged for anything possible. Changing my lock= $ 50… Lock was from Walmart. Not to mention when I moved out they never informed me of owing money and it went to collections. Totally screwed me over! Save yourself from the headache of living here.

I can’t say I’m impressed anymore. I’ve lived here for a few years now and loved it when I moved in. Granted, things change, people move in and out and ownership changes but that was a big mistake. I never had a problem before the new management.
Today, I have been without hot water for almost 2 weeks. Yes, I have called the office and a poor excuse for a maintenance emergency hotline. The best I’ve gotten is to wait 2 or more days to get someone to even come out to my unit to help. And because it’s always a different person, they perform the same maintenance as the previous guy and it works for 2 days and I’m back at square one.
A few months ago, I got a warning on my door because there was dog feces in front of my unit and the office is saying it was my dog and if I don’t pick it up, I’m going to get fined. Who says I even have a dog?! And if I did, I don’t shit where I eat. Why should I be fined because others don’t pick up their dog’s mess?
My pool key has never worked after the new management. Not a big deal but still.
I could keep going but I have to call the front office to get this hot water issue fixed (hopefully) today.