The Lodge

This is one of the best places I have stayed in awhile. The staff is very friendly, the room are nice and the views from our room were amazing. The restaurant has amazing food at a reasonable price. Keep in mind when booking you have a tip fee to pay for each day you stay but it is worth it. The staff makes you feel so welcomed. Love this place and I will definitely come back.

Pricy place but with the feel of relaxed pace. The one and two bedroom suites are huge. But the lighting is very dim. I suppose it is to have a cosy feel in all rooms.
The bathrooms are huge with lots of room. There is a sit in shower which is great for people like me with foot injury.
There are tennis courts, golf and pool. They are in the process of building a resort style pool with curvy shapes and Mini beach to walk into.
Overall a relaxing place to chill out in summer.

Service and staff is fabulous! Disappointed in the pool but there’s a new resort style pool going in now. Gorgeous golf course setting. For a golf outing or wedding accommodations it would be fine but if you plan to sit and relax by the pool with a margarita then as much as the staff tries this is not the hotel.

The check in process is very 5 star from the moment you are greeted at the gate to the front door and personal escort to your room. We stayed 3 nights and really enjoyed our stay. Standouts included Arlene, clefs d’or concierge who provided excellent suggestions and service, the bell staff and Jonathan, the tennis pro, 5 star. The staff overall very courteous and friendly. The lodge offers complimentary shuttle service within 2 miles and the location is ideal, minutes from restaurants and outdoor recreation like Sabino canyon. The pool is being enhanced with a new resort style facility. The existing pool is only a large lap pool and the chairs need updating. There are only 50 rooms which is great because they’re very large and clean. I’m 5’7 and the bathtub in the master is very tough to get in and out of-​perhaps add a bar and step stool. Having said that, the bathrooms are very spacious and housekeeping is very thorough. The bed pillows need upgrading, perhaps some new non lumpy and consistent down firm ones v. Synthetic. The food is solid but service is SLOW. Be prepared to wait, I would return and recommend with these caveats. My boyfriend and his children enjoyed the golf and both courses were challenging and beautiful. They only have one manicurist in the spa but two options off site and 1 mile away. The tennis staff led by Jonathan were terrific and they did a great job redoing my grip. The resort offers daily activities and coed. Great for business trip, girls get away, family vacation or romantic stay. Thanks for a very nice and memorable stay.

Uncomfortable beds. I was surprised at how this nice of a hotel could have this uncomfortable of beds. We were up at 2:30 in the morning changing rooms (which a kind lady helped us do). We still had a very cheap mattress but it wasn’t sunk in like the one we left. We usually stay at the Loews Ventana Canyon because it is SO comfy and nice but decided to try something different. This was like sleeping on a 1star motel bed. I will go back to Loews from now on.
They also said they renovated the rooms recently but didn’t change the beds out. We were in room 225. It’s a king size bed. The middle is caved in and springs can be felt. If you do decide to stay here maybe this isn’t the best room to stay in.

I would encourage you all to boycott this hotel. This hotel advertised a specific price on Priceline that did not mention their $ 25 resort fee and is unwilling to cancel the reservation that was falsely advertised to me.

My husband and I rarely get a weekend away from our children, and we enjoyed our stay last weekend. The lodge is part of a private golf and tennis club. My husband and I enjoyed walking around the beautiful golf course. Our room was lovely, but the bed was a little too soft for me. As far as the food, I wasn’t horribly impressed. My caesar salad was great, but my calzone was burnt. Overall though, it was a fun getaway.

Wanted a nice place to stay for a couple of Night in late September, while attending a wedding in Lovely Tucson. Made Reservations a couple of months ahead, was not sure what to expect. Was pleasently surprised not sure how but we ended up getting a double story Suite, (complimentary upgrade?) maybe. it was really sweet in that suite… LOL Clean Suite nice amenities full Kitchen with a dishwasher, Stove, Micro, Coffe maker of course and a really nice balcony overlooking the Tennis Courts.
Staff was very accomodating and it was a no nonsense check in, was surprised to see the Bell Man checking us in. New process that I hadn’t seen or experienced before. Nice overall will definitely look this place up, if there will be a next time. I just wish Tucson had something happening over there, Did not feel it… too slow, really slow, extremely slow. Coming from So cal. (Move out of my way) kind a way, in 30mph roads.
Loved The lodge that’s what you need to know.

The Lodge has its positives and few negatives. We come here every year to partake in the Halloween festivities of Tucson, and for vacation. Granted, we are usually the youngest people here at any given time, I actually take comfort in working out without men ogling me. Well maybe they are, they just move too slowly. When we arrive, we get our pass from security (very friendly), and they notify the front desk so they can greet us and unload our bags. Once there, the bellboy takes us to our suite and gives us the usual rundown of the place and services. We settle in and enjoy our stay. Now, onto the important points:
Pros~
Huge rooms, I’m talking 800 square feet, 1 bd, 1 bath suite that has a kitchenette, a huge living room area that opens to the bedroom (but feels separate). Two beds have even more space. I’ve stayed in extremely expensive hotels where we were crammed in like sardines.
Bathroom is huge with a big sit-​in shower (wink, wink)
Clean overall, but some wear showing here and there.
Very quiet (has to do with it being a golf resort)
Big balcony
Full size dining table
Ample space for laptops/​workspace
Of course they have golf/​tennis, but I only cared about the fitness room and pool.
Employees were very friendly
Personable check-​in
Very comfy beds and linens
Cons~
A little bit of a wait for room service or maintenance.
Rooms close to the tennis court, you will hear people grunting loudly from sunrise to sundown.
Some rooms are very isolated (pro?)if you are looking for a more active scene (I loved this though).
Resort fee may or may not be an issue for you.
That’s pretty much it, I don’t really have any gripes to say about this place. We loved our stays here. We get ready in full costume and watch security and employees ask us questions about our costumes, and enjoy our Halloween!
p. s. This probably will not apply to anyone but I thought I’d mention it. The ample space and tables made it a great experience to stretch out and get our costumes together. We could only imagine being cramped in some small hotel room trying to run around, here it felt like we were at home! So if you like to stretch out, this is a good place to consider.

Got kicked outta Miraval for writing a 3 star review. They suggested I try another destination resort. Best advice they ever gave me. Loews Ventana Canyon resort is sooo much more!!! Fantastic service. Friendly, unpretentious staff. My room had a view of the mountains and I even had a waterfall view. The spa was great. I got one of the best massages ever! And I get lots of massages. Ask for Omar. He was excellent. We went over 4^th of July. They had there own fireworks and cotton candy, snow cones and more. Probably for the kids, but the adults got in on the action too! If you aren’t happy to have kids around, no worries, head for the serenity pool behind the spa, 18 and over. What I really enjoyed the most was the proximity to some fantastic trails and to Sabino canyon. I had way more choices of naturally beautiful trails than I did a the «other» place. I will definitely return to Loews Ventana. Hello Loew’s goodbye Miraval.

I’ll admit, I got worried about this place given all these horrendous reviews but they ended up being really unfounded (IMO) — or at least the management has really attempted to address some of the problems.
You check in at the front grate and are greeted by a staff member who meets you at the front of the hotel with a luggage cart. You are guided directly to your room and checked in this way. I found it a more personable and intimate way of checking in guests.
I had just ran a marathon a few days before and was excited about doing a soak in their reportedly huge bathtubs. The hotel placed me in a room with a huge shower and when I noticed that I didn’t have a bath tub, they switched me to a room with one. The bathtub was as big and luxurious as described. Bring a bath bomb and bubbles, I highly recommend it.
The hiking trails and the paths around the golf course up to Loews are amazing for a sunset run. I’d recommend folks who like to run to bring your gear (trail running shoes recommended).
The hotel sits within a larger «resort community» that I found to be mixed (i.e., not all old people) so some of the hotel elements like the pool are amenities for the entire community. I personally liked the lap pool because it allowed me to get in a good swim workout.
I’ve stayed in four star hotels before and given the amenities they give you, this would rank amongst them — although if you are looking for over-​the-​top luxury I would go somewhere else. For the price (less than 100 on p-​line) and for the star level, you can’t complain that the bath soup isn’t organic and the pool doesn’t have a waterfall. I’ve stayed in two star motels for the price of this one.

The property is lovely but unfortunately the food quality has dropped to a new low. Menu is boring and fish is not fresh.

They don’t deserve any stars. I’ve wasted countless hours this past month dealing with the lodge and their despicable crooked management. We were falsely charged $ 550+ for a round of golf, even though we have never golfed a day in our life. We have been calling and emailing the staff over and over to explain that the charges are not ours, but our complaints fall on deaf ears. No one will talk to us or return our messages and they refuse to remove the charge. So, now i have to waste more time to file a formal complaint with the Better Business Bureau. Just STAY AWAY. Customer Service means nothing to them.

Read end for updates.
All of other resorts we stayed at this trip in Scottsdale and previous trips the room included double beds. If you’re with your sweetie you call to get a King bed.
But here it’s the other way around. I walk into the room with my friend and there’s the one bed. Not a comfortable situation at all. When I called, John said it would be a $ 25 upgrade! I begged for mercy, I would have to pay this myself, but it fell upon deaf ears. I asked even for a reduced fee but no luck (even though the upgrade is $ 21 in their website.)
Also, the previous reviewer was right, the city view is really a parking lot.
Look, perhaps I missed some fine print, but I’m surprised the Lodge would even possibly embarrass their guests like this. So now I’m writing this instead of enjoying Tucson. Sad, huh?
The service otherwise so far is stellar! Too bad.
Update. the nice manager left a voice mail for me saying she’d refund the $ 25 extra fee since I was stuck in the ADA room. Now I’m happy!
One more thing, when we were by the pool a beautiful diamondback rattlesnake appeared in the grass. the brave pool guys caught it with a pool net and a cardboard box! They said they do it all the time. Perhaps the hotel could invest in some better snake catching equipment, and/​or give these guys some hazardous duty pay!

The food is consistently awful, overprices and poorly prepared. Fish is overcooked. Steaks are poor quality and the dining room needs updating. Other than the view there is very little to reccommend.

Beautiful place! We had a wonderful relaxing visit. The check-​in process is unique… They walk you into your room and you check in there. It is slightly dated and could use some updates but it would not stop me from going back.

Imagine that the country club from Caddy Shack had a hotel. This would be it. The rooms are huge and have dark, heavy, wooden and leather furniture. Very nice and probably expensive but dated and smelled a bit musty. The golf course from what we saw, we didn’t actually play, looked well maintained and there were a ton of tennis courts. The pool was a lap pool and not very luxurious. The website said that they gave free in room wifi but when you arrive to the motel (motel not RESORT) you are made aware that there is a resort fee that covers wifi, valet parking, tips, use of gym and tennis courts. The valet parking is also a sham because you can just drive up to most of the rooms and park. Most of the patrons, guests and members were more mature. Not saying that as a negative just don’t expect to stay here and have a spring break experience. I gave 3 stars because they do have free popcorn in the bar, but I guess that is also covered by the resort fee!

I got put into this place b/​c I did the p-​line name your own price thing and this is what I got even though I argued my hardest with them to get it changed. I was in Tucson for the weekend and wanted to stay in a resort setting, p-​line claimed it was and after visiting I would beg to differ. In fact I’d argue that this isn’t even a hotel and actually a motel as you can basically drive up to your room and park. You are charged a $ 12/​day fee for the hotel amenities, wish I knew that ahead of time as well. The amenities are hardly worth the 12 bucks you pay in my opinion. The décor and the hotel in general is old and outdated and in need of a remodel. In my room I noticed several water spots on the ceiling and discoloration in the walls which I imagine is from possible water damage as well. Most of the guests and members (yes members, I guess its also some sort of country club I think) are senior citizens or people with families. If you’re a twenty something I would advise to stay away from this place unless you want to hang out with the staff. The bar in the main lobby was once again old looking and outdated but they did have a pop corn machine so that was at least something! The pool was just a lap pool, hardly the type of pool I’d expect at a «resort». The one positive about this place is the rooms are huge, in fact I believe that all the rooms in this place are suites. That’s about the only positive I found with the place other than that I was not happy. That’s just some of the stuff I remember, my recommendation to anyone looking at this place is just go right up the street to the Loews hotel. I have stayed there before and it is a beautiful hotel with anything someone may need.

Weekend started poorly, checked in Friday night just before midnight and we were told that our reservation had been lost and they had one room left and saturday night was full. They confirmed that their reservation person made the mistake and the hotel had been booked for months. We were very appreciative of the adjustments they made and were able to stay in a standard room and they made a price adjustment accordingly. While we were never able to stay in a loft style room, we found the grounds clean, room serviced everyday, and they tried to make our stay as pleasant as possible. Our son enjoyed the workout facility and locker room spa. Our next visit to tucson we will make a reservation for a loft but we will take the recommendation of the first person who looked up our reservation and we will call to confirm a few days before our arrival.

OMG! I love Ventana Canyon — It looks like paradise in the desert. So my husband and I decided to stay here because we were doing a trip to Tombstone AZ to check out The Birdcage, it took us 9 hours to drive here from L.A. We checked in for 3 nights but didn’t show up till about 5am after driving all night… apprently the lodge thought we weren’t going to show up so maybe they cancelled our room but luckly they still had a room opened for us. I’m not too sure if this was the original room we were going to get but they ended up giving us a suite… 2 floors –2 queen beds up stairs with a sprial steps and a big bathroom, and downstairs we had a living room and balcony, kitchen— and for the master bedroom we had a HUGH bathroom and a King size bed with a private balcony… All this for 2 people and my dog Sausage (Which I love, they are doggie friendly) We almost considered just staying in the Room all day, forget Tombstone because we were enjoying everything about this place. The view was amazing. outside our room was the golf course and beautiful hills with expensive homes over looking everything.
I will diffently come back to Ventana Canyon and maybe next time I’ll bring more people… This room was so big I could’ve thrown a party and have no complaints with the neighbors… oh I also love the cactuses they have in Arizona soooo unique…