Top Gun Auto Detail and Reconditioning

BBB gave them a C– «revoked» looks like Groupon is a last ditch effort to stay in business.

We visited Top Gun this past weekend with a groupon for a silver level interior detail and 3M paint sealant.
It was nearly impossible to initially schedule an appointment. We had to call the owner’s other shops in Minnesota to ever get someone on the line. No one answers the Tucson phone, and our messages went unanswered for weeks, after several tries to get in contact with them.
The good news is, once we finally heard from JoJo, the owner, he was driving back from MN and got us an appointment within 2 weeks. He was nice to deal with and we were happy with the end result of the detail. As other reviewers have mentioned, the ship doesn’t look impressive, but the work done is pretty good. JoJo discussed our options and ended up upselling us, essentially to the gold pkg, which included buffing the paint, cleaning the rims, and restoring the headlights, for an extra $ 50. All in all, we spent under $ 100 for a full car detail and it came out nicely. My only complaint is that it looked like they used a wet dirty rag to finish, so there were some dirt spots in various places around the car. And I have no idea what a standard detail entails, but the underside of the paint was still dirty and untouched. I’m guessing that’s all normal?
We would probably be back though. If you can get an appointment, we would recommend coming here.

They wouldnt answer their phone, nor return calls that I left on their voice mail. I wasnt impressed with their business acumen!

I often use a detailer that is closer to me but I have taken a few cars here and every time they work their butts off to make sure its perfect when they give it back to me. great value and hard workers for sure

I purchased the platinum package on groupon expecting to my car to look spotless, like the precious reviews stated. Instead there were water spots throughout and in it looks like it hadn’t been touched in the nooks and crannies. I pointed out that there looked like there was some bugs still plastered on the hood and he just scraped it which smeared it more on the hood, shrugged and then talked on about how good my car looks. The leather doesn’t look cleaned nor does it feel conditioned. The mats were washed but the ones that were dirty look worse, instead of just puddles of dirty spots the whole mat is now dirty. I asked him not to put the greasy stuff that most places put on the dash because it causes too much glare. It looks like decided not to touch it at all instead.
I told him I’d be waiting for my car since my ride fell through so he offered to let me sit inside. The inside was a tiny old gas station with a random man behind the counter watching tv and 2 folding chairs set up around a tiny table. Hardly a place for someone to wait a couple hours for their car to be cleaned.
Extremely disappointing experience and waste of time and money. :(

Purchased the Platinum Detail via Groupon and was actually extremely satisfied. Recently obtained the car and the previous owner had pets and Top Gun was able to rid it of odors, stains and small pet hair. They also cleaned the engine, cleared the outside of marks, tires were great— vehicle looked completely different.
ONLY complaint, for $ 99, maybe it should’ve included an air freshener or scented spray.
Lastly, the place looks like a dump and only in comparison to commercial places in Las Vegas; where I’m from. It’s attached to a tire place too, but don’t be fooled, they do an amazing job.

A better auto detail cheaper. I bought Groupons first for somewhere else but after a MUCH heavier investment they did NOT shampoo my upholstery. Top Gun took proper care of the INSIDE, as well as the outside. For me, the inside was more important. A day later (at Coldstone) someone asked me if it was a brand new car. It feels like it.
The place doesn’t look so fancy yet, i.e. the waiting room is just a couple of chairs, but for the price, this is the best auto detail in Tucson bar none, the staff care that YOU’RE satisfied, and it is right off of I-​10. A winner!