MasterCuts

I was in the mall and was walking by and thought «I need to get my hair colored, I wonder if they can fit me in». Well the great news was I got right in! No waiting! I was a little hesitant to go somewhere different for my hair but I was pleasantly surprised. I think I have a new place to go!
The stylists were very nice and accommodating. As I listened to other stylists I could tell they appeared to care about their customers as well as their co-​workers. They gave «good job» comments across the floor, they swept up the cut hair immediately and didn’t make anyone wait.
The bonus was the discount I got on my hair product. I got to scratch off a discount ticket for up to 40% off. So exciting I felt like it was a scratch lottery ticket. (I got 20% off).
Thanks Mastercuts!

Hanna does a great job. She listens and knows well what she is doing. Keep up the good work!

I used to go here for my hair cuts every 2 weeks. It started pretty good and the girl cutting my hair was friendly. Then after a few months they started pushing back my appointments. After a few times they did this i stopped going and decided that sometimes convenience is not always the best solution. If you are going to walk in expect to wait 20 – 30 minutes.

Not my regular place. Was shopping in the mall and saw it and thought, why not?
Jerek (sp?) messed my son’s hair up so bad. He had not cleaned up any lines around the ears or neck, the bangs were horribly uneven, and the blending/​fading was botched, one side way higher up on the head. I checked on the haircut and pointed out some things that needed fixed, but things went from bad to worse and I decided to get out of there. My son had his first picture day coming up, and I needed it fixed. Went back and requested my money back so I could take him elsewhere, and they refused. Another lady cleaned it up — I think she could have done better on the bangs, but I think they wanted to hurry me out and the rest of the cut was at least somewhat better. I know this was just one individual and the place might be alright, but I will not go back. The lady that cleaned it up was nice, but the first lady I talked to acted like I was an irritant. I feel that I should have gotten a refund, even if they did clean it up, it is that bad.

Hana has given me two great haircuts while my regular stylist (15 miles away) has been on maternity leave. She really listens to my request/​concerns, and is a real artist at close to the head shaping. I can’t change the hair I have, but I can leave the salon feeling great about it!

I wanted high layers to add some volume to the top (which previous stylists have managed to create beautifully!)… Ended up looking like Elvira. On top of that, I noticed the brush that the hair stylist pulled out to use on my hair, already had hair in it! Thankfully, she changed her mind and used another brush. The woman who cut my hair was nice though, so 1.5 stars for her politeness, .5 for not completely making me want to live under a rock until these layers grow out.

Thank you Hana for doing a beautiful job on my chunky blonde and red highlights! It took 20 years off of my life and feel luke Im 20 again! Thank you! I will come back in a few months for re touch!

I have long thick, thick frizzy hair and I got a wonderful cut today. The salon was clean and my hairdresser was friendly and professional! She gave a wonderful head massage during the shampoo. One of the best parts was that it was only $ 25.95 for was, cut and blow dry style!

Asian employee cut one side of my hair way too short. Could barely understand her. Had better experiences in the past with other employees. Beware.

After several years of having long hair (really long hair… down to my bum long hair), I decided to get it cut. I was nervous about this big change, but it was time and I wanted to donate it to Pantene Beautiful Lengths. In an unusual morning, the stylist was working alone and multiple people came in to make appointments a little later in the afternoon. Despite that, he still took the time to capture before and after photos and section my hair and put in rubber bands before cutting so it could be donated. I really appreciate that he was game for helping me with my requests. I didn’t catch the name of the fella who cut my hair, but he did a great job and by all accounts my hair is super cute.

After multiple botched haircuts at numerous salons and quickie haircutting joints, I decided to risk my hair yet again. Christine was the gal that did my cut and I have to admit… this is now where I will go for my cuts from here on out. Granted… I will only allow Christine to do my cut, but she has EARNED a loyal customer in me!

I can’t lie. I was reluctant to go here at first. I am sort of a perfectionist when it comes to my hair, and I was using the «you get what you pay for» line to judge the establishment before experiencing it. Well, I am proud to say that I was oh so wrong. Especially when it comes to one stylist in particular. Carrie is awesome! Went to her for a cut/​color and an eyebrow wax for the third time in half a year tonight, and she once again did me proud! My hair looks amazing, and it is still the least painful and best looking wax job I have ever had {and my sister does it for a living)! All of the other stylists I have met are very friendly, and having to sit there for nearly three hours (I have a lot of hair) I had fun talking and laughing with them. I know I am in good hands when I come here, and the low prices are just a bonus!

I just needed a cheap cut and color. That’s it. I don’t expect knock my socks off customer service in a mall salon, but this was not good. First off, it was 11 am, when yes, they are suppose to be open. Four stylists were in there, and one had left the door ajar, propped open by a product stand, I assume to let in the other stylists. Not one of them bothered at 11 am to unlock the other door and push it open until 2 men just pushed it open (I wish I was more like them) and walked in, oblivious to any kind of door stoppage.
Then I was assigned probably the rudest hair dresser ever with one of the best fool-​proof warnings I have ever heard issued in the 15 years I have been getting my hair colored: «I don’t want to show you the book of hair color because it depends on your hair type what color it will be.» This was said in the most condescending, monotone voice possible. He clearly thought I was stupid.
After begging him, he brought it out, unhappily, and just kept repeating that line over and over. It wasn’t just that he also told me a color I picked was wrong for me (which it was just brown with some red undertones that I have received in the past numerous times) he was so rude about it, like I was a complete idiot and clearly didn’t know anything. All I could think was, do you know you are NOT at Vidal Sassoon??? You are at a Master Cuts! In a mall in Renton! If hadn’t been so rude, I might have listened to him, but his attitude was atrocious.
I didn’t want this dude touching my hair, let alone getting $ 100 outta me. I just shut the book, told him I would get it done at another place at another time, thanked him, and left.
Run, run far away from here. If they are that awful before the cut, I know the cut must be very, very bad.

I got my hair cut and colored last week and while the color was nice, the cut is awful. My layers are very uneven and chunky. I waited to flat iron my hair bc I just didn’t want to see how bad it was.
I got the impression my stylist hasn’t been out school to long. She rushed through my color to the point she was just slapping it on and I ended up w half of it on my arms and once she splashed it across my eye. During the rinse, she shot me in the face w the water. She rushed through my cut bc she had a customer she was trying to fit in before close.
I gave it two stars simply bc I like the color even though I think it’s bc her co-​worker helped w the color consult. I guess you get what you pay for.

My husband and daughter both have gotten haircuts done at this location in the past. Both times the experience has been great. They do good work for an excellent price.

Wow! fantastic service every time :) Camayla is Awesome with both of my children. She transformed my daughter back in June, and made my son look Awesome today. Thank you so much!!! I reccommend this salon to every one, especially if you love good customer service :)

I went in for a cut and was on the fence about getting highlights done, and left with mixed feelings. Amy cut my hair exactly the way I wanted, but it was hard to tell because of the blowout. As for the highlights, I asked for natural looking lights that complemented my natural hair color and didn’t look stripey. Unfortunately, I got exactly what I was dreading I walked out of the salon looking 20 years older. Amy was really nice, and asked me to try it for a few days, and to come back if I didn’t like it. I was back 3 days later, and she totally fixed my hair and redeemed herself! She made the highlights darker and closer to my natural color, and she gave me a blowout and straightened my hair exactly the way I like it. I walked out feeling like a million bucks!

Color me surprised when Mastercuts prettied me up for a bargain. I had been procrastinating like hell to make a cut and color appt before being maid of honor in my friend’s wedding. When I started finally calling around to salons I had been to before, they were all booked. I went to Southcenter on a Monday morning with high hopes that I could score a walk-​in at Gene Juarez or Tuscan Sanctuary, but neither of them could accomodate. I was desperate… DESPERATE! My grays desperately needed to be covered and split ends needed to be destroyed. Not only did Mastercuts do all that for like $ 60, they also waxed my eyebrows! I can’t believe I would ever be into a chain for haircare, but I think I’ll go back!