United Towing

Excellent service from this company. Polite driver and even though the craziness of traffic and President Obama being in town and interstates closed the driver navigated around to get us. Was so happy to see that drivers face. My insurance had a hard time finding someone to come get me because of road closures. These guys went way out of the way to rescue us. When we got in the truck it was toasty warm and the driver got us in the cab safely and then proceeded to load our car. Awesome service all the way to the dealership. Definitely recommend these guys.

I would give this company zero stars if it allowed you to. I have road side assistance through my auto carrier when I called to have our vehicle towed to the mechanics I was told it would be 1 hour and 7 minutes after several phone calls and lies from their rude dispatcher 4 hours later they showed up. When they showed I explained that we had a mechanic waiting and that the driver could follow me. About five minutes from my house the driver called and said he was going to go pick up another vehicle and take it somewhere and then take my vehicle to the mechanic who was waiting and asked if I had an issue with this, um yes I do! I called the rude dispatcher who explained that I just didn’t understand the business and that it was a good thing I was following the driver so I could learn! Never again!!! I would choose to wait 4 hours just so I could use another company! Luckily the driver ignored the dispatchers request and decided it was best to continue on but really where is the customer service? Please do not waste your time or money on this company!

I am an AT&T Roadside Assistance customer, and they dispatched United Towing to tow my car after a starter problem. They said they would arrive at 3:30, but actually showed up around 6 PM. I called AT&T at about 4 PM to inquire as to why they were late, and after contacting United, their service rep informed me that they were in my area and were «10 minutes away.»
I would have appreciated an update, or at the very least, a realistic ETA. I understand there happened to be a special event going on that delayed traffic, but if someone says they are ten minutes away, and they arrive nearly two hours later, that’s not acceptable. I will not use them again if I have the choice.

Excellent fast service… best prices in town. used them a few times now. I wouldn’t call anyone else

united towing is the best towing company in seattle area. they have very profeesional drivers who gave great customer services, and there prices are very affordable… i used them twice, they are some.