Autonatix

The level of unprofessionalism there is astounding. Never in my 7 years of working in the automotive industry have I ever encountered a dealership such as Auto Natix. Bought a car, was told that the car was good and ready to go (mind you, it was a verbal agreement), bought it, found out it had a bad gasket and an alternator belt. Drove an hour to the dealership for them to tell us they don’t have any loaner vehicles because none of the cars are «registered» (which is a lie because they OWN them as a dealership to SELL to consumers) but that’s fine. Two weeks later, nothing. No car. No call. No update. My husband has had to call every few days to get an update which was the same excuses every time. Always have some excuse about how parts are getting ordered, mechanic is gone, job is long etc etc. Yet somehow, they manage to have a «manager» and «service manager» who neither my husband or myself have met or talk to providing the employees with this information. It doesn’t matter how nice the people are, if you’re not professional or ethical, you’re not running the business right. Save your time and money and go to a known dealership; this place is a waste or your time and money.

Great selection of cars. I was there for over 15mins before someone came out. Prices were a little high for the miles on some of the cars. I asked for the price on one car and a short guy came out and told me it wasn’t for sale because it’s his. I told him he shouldn’t park it there. It’s in the row of cars that are for sale so how was I to know it was his. His reply was «but I’m the boss I can park where I want» and on that note I won’t be coming back for the car I was interested in.

I wanted to give a shout out to Auto Natix after they really came through for me. Auto Natix is primarily a used car dealership. However, I used their services as a U-​Haul drop off point. I returned my u-​haul truck there after I moved to Visalia from San Francisco.
I arrived with my truck a couple of minutes before they opened. I was only waiting for the gates to open for about 10 minutes. But the guys who run the place were apologetic. They took it upon themselves to extend my return time on the u-​haul so that I wouldn’t be charged for an extra day. Technically, the u-​haul was supposed to be returned by 7:30am. However, that wasn’t possible because Auto Natix didn’t even open until 10:00am.
Also, one of the guys gave me a ride back to my house. I didn’t have a ride home. Public transportation would have taken over an hour, but it was a 10 minute car ride. So getting a ride saved me a bunch of time. During the ride the young man was telling me that Auto Natix is a recently acquired, family run business. They are in the process of sprucing up the place. So don’t let the current rough look of it fool you. Also, the family already owns some successful dealerships in the Fresno area.
If I were in the market for a used car I would definitely check them out.