Very slow, poor customer service. It takes two employees to help one customer. Do they even have a supervisor? Or manager?
Alex L.
Rating des Ortes: 1 Sacramento, CA
You’d think a place that specializes in printing and shipping, with all the latest technological gadgets and do-dads, would at the very least have a decent wireless Internet connection. Even more so because many of their features, like the ability to email them and then instantly print your document on site, are wireless based. Unfortunately that is the furthest from the case here. I came in with my laptop knowing full well of this feature and looking to print a simple, low resolution word document. The unenthusiastic guy working their warned me the Internet was slow. Boy, was that an understatement. It took me literally half an hour + of constantly waiting and refreshing my email(in HTML format, mind you) to finally get my document sent to their address. My dial-up connection back in the infancy of the Internet was faster than this. On the plus side, it gave me time to wander around and memorize basically every product on their shelves. Even though the clerk saw me standing there forever, he didn’t ask if I needed help. He just let me continue to refresh and reload in a slow connection purgatory.
Cassy C.
Rating des Ortes: 1 Tulare, CA
The worst Kinkos in the area!!! They can’t print anything the correct size. The sliding cutter blade has never been changed in 4 years & I spoke with the manager & she said they know it doesn’t work but won’t put a sign up or remove it so it doesn’t ruin customers things. I have spent a lot of money & been a frequent customer at this Kinkos over the years but the current manager is very unhelpful & rude. Now I have to drive to either Visalia or Clovis just to use the paper cutter & over sized printer because the service is so bad. Had to give a star to post the review but they deserve none.
Mari D.
Rating des Ortes: 5 Visalia, CA
I used this location as the one on money did not have the size box I needed. So they called the Tulare store and confirmed they had the size I needed. I had a computer tower and assorted related items that needed to be packed and shipped. The young man that helped me was so very helpful and did a great job packing this delicate shipment. It arrived in perfect shape on time and was cheaper then the price UPS quoted me and they by the way didn’t have the right size box either. This was about six months ago. I will be heading down there to send off some Christmas packages this week.
Jesse L.
Rating des Ortes: 1 Merced, CA
This place is by far the WORSTKINKOS! I travel for business and just opened a new business in Tulare. Obviously we have a ton of printing and could have been a great customer to have, but these employees EVERY one of them are awful, they don’t have fully functioning brains. They are not very helpful, they don’t have common sense and not bright. Fed ex, it would likely be more cost effective and better for customers for you to have a 5year old run this place.