So far after taking my mother in law… we aren’t impressed. At her first free exam they tried pushing off hearing aids on her that would cost 10,000. After telling them that the price was unacceptable they worked her a deal with some cheaper just as good ones. They promised her 6 months of batteries to sweeten the deal because she was still iffy. Today we had to come back to pick up the hearing aids because they were out of stock. The guy that she had worked with last week wasn’t there, and when it was time for check out the receptionist tried making her pay a higher price. We finally got that straightened out. Only we forgot about the batteries, and when we called them to remind them the lady got extremely hateful and said that they don’t give away batteries. We finally got the call back from him that it’s just been taken care of. Other then the nice gentleman she worked with, the ladies in the office just seem to be out for money.
Cindy D.
Rating des Ortes: 2 Tulsa, OK
Came in and filled out forms. Then waited for my turn. They have coffee and cookies available. There are Bibles and tracts all over, so I assume it is a Christian business. My appointment was at 2:30. I got there at 2:15. I’m still waiting at 2:56. Asked what was the holdup and was told my specialist was delayed. They forgot to tell me. I had to wait longer before I got to see the tech. About 10 min. Later I got to see the tech who ran the tests. The tests seemed thorough although the equipment was not as fancy as the other place I had been. I was getting excited that I would go home with my new hearing aids. The results showed exactly what I thought. I can’t understand because of background noise. That’s why I came to Clear-tone. My friend said they helped her. Long story short: I left without any so I can’t tell you about the quality. The hearing aids were going to cost me over $ 9k! More than my budget could bear. The thing I didn’t like about the place was the high pressure when I said I wanted to go home to discuss it with my husband. She tried to talk me into cheaper ones after that. However, they were great on volume but not on background noise.(My problem) She tried to get me into fear that my ears were going to deteriorate faster if I didn’t do anything. I asked to read the contract and was told she couldn’t print it. When I still wouldn’t buy, she did finally print a contract. You have 30 days to decide. After that 90 warranty. If you break them, you have one time replacement with $ 400 fee. Bottom line: the devices are probably great if you can afford them. My friend loves hers. But the high pressure sales tactics turned me off. I’m sad I didn’t get what I needed but I guess I’ll keep looking or put up with my problem as is. Unfortunately not everyone can afford the medical care needed.