Hibdon Tires Plus

Hibdon consistently provides on-​time service and pleasant staff. The ability to schedule appointments is handy.

Thank you for saving me over $ 100.00 today! You guys really worked miracles today!

I came in for a new battery. Josh Layton helped me. I was initially told that it could take 2 hours, due to the number of other customers. I would have been okay with that. It ended up only taking 30 minutes before I received a call to pick up my car. Really can’t beat that service and timing.

They told me they could get my truck in in 10 minutes for an alignment. 25 minutes later it had not moved. I walked out and went somewhere else. They like to get you to stay.

Scheduled an oil change and they got me in and out in about 30 – 40 mins. Definitely made up for a previous time. I’m happy with the store location, products, services and prices, but I still think the professionalism of the employees needs some improvement. They can be somewhat immature, maybe just my personal opinion, and a couple can come across crass/​moody. Not enough to make me look elsewhere though. I plan to use them again.

Very slow and misleading. Made an appointment for 10am for tire replacement with the 59 minutes replacement guaranteed. According to Hibdon, tire replacement took 56 minutes and alignment took an additional hour. What a rip off and time manipulation to avoid the company 59 minutes guarantee. I would never go back.

Crap. Waiting 3 hours to fix a flat. All my tires have been purchased here but going forward I will look elsewhere. Staff is indifferent and does not seem to be in a hurry when they know someone has been waiting for 3 hours. I understand this is free but I’ve seen a ton of people serviced before me for other services. I guess if I was to buy a new set of tires I would be on the road already. Not coming back

Last year I found an amazing mechanic that I trust. He is super helpful and always upfront about every repair cost down to the penny. It’s wonderful and always reasonably price. I’ve come to expect this when I get my cat fixed.
I needed tires recently and went to Hibdon since I didn’t think about taking my car to a mechanic for tires. (Engine problem = mechanic, tire problem = tire store right?)
I went in for an advertised $ 41 tire and end up with a $ 440 bill, that math didn’t add up to me. I later find out about additional fees and added warranties I paid for.
Needless to say it was way more than I expected to pay and I felt they were not up front about how much I would be paying for the services.
I called and went back multiple times with invoices from my mechanic (Hibdon was willing to match a price) to get a bit of a refund. While they have me some money back I felt I had to do a lot of extra work to get what I was owed. I also felt the employees were aggressive to me each time I was in. Over all not a great experience and not a place id recommend.
***UPDATE
I recently went back to Hibdon after my tire started separating. This is the same tire I purchased a year earlier. I went back because I felt they should be under warranty. Long story short, I had to pay more money for a piece of junk tire. They told me it would take an hour. An hour later my car hadn’t even entered the shop yet!
As you can imagine, still not impressed with Hibdon Tires.

I have given this particular location multiple chances to get things right and I will never take my vehicles there again. I have had to return my vehicle numerous times because they didn’t balance the wheels correctly or the weights simply came off.
It may have something to do with the fact that they don’t hire ASE certified technicians or provide proper and/​or adequate training.

Love this place. Yes, you wait because they are busy and thorough and, most importantly, good. Don’t like the wait? Do it yourself. Oh wait… if you could do that, you wouldn’t need them to do it.