T Spa Nails

Not a sanitary environment. Rude employees and very long wait. I wouldn’t recommend this nail spa to anyone.

Got a fill today there was vomit on the toilet in the bathroom, and on the floor. I notified the person assisting me, the person who went to check on it said they didn’t see anything, there was literally food still on the seat DISGUSTING! and then the person helping me didn’t ask any questions, cut my nails to short, and did the shape wrong. This was the worst experience ever at a salon, in shocked they were OK with customers sitting in vomit!

they charged me $ 41.00 for a pedicure that I’m sure they quoted $ 21.00 or $ 26.00 because of gel. Never again!

My mom and I have gone here twice and both times we were rushed; when all we wanted to do was enjoy ourselves and relax. The workers are not that friendly. Not impressed.

Interesting this place is so busy. After waiting over 30 min soaking my entire rest of my pedicure was only another 30. That included her removing my old gel. A short, almost non existent massage. Came here will waiting for my car to get done at Costco. I wont be back. Fancy Nails on Martin Way E is my favorite in Oly/​Tumwater area for a pedi.

The worst, most hurried pedicure I have ever had in my life. Tuah I believe was the name on her kit she carried, was rude and didn’t even remove the callus’s on my feet. My water was cold so she added a little warm water making it less icy, never asking if it was better. T spa is garbage, they don’t take time you are always rushed. If I had not gotten a gift certificate there I wouldn’t have gone back. So many other places are better and unlike them care about the quality of their work.

Long wait always. It’s so hot outside and they refuse to turn on the AC or even provide a fan. All employees are rude and their skills are lacking. I will never come here again! Worst pedicure EVER!

I took my daughter to T-​Spa for pedicures for her 9^th birthday. Despite having child size pedi chairs, they seated her in a regular chair. When we sat down our water was freezing cold. Multiple times I tried waiving someone down to let them know, but was repeatedly ignored. On top of the cold water, the massage on my chair was broken. We waited over 45 minutes to finally get our toes done. The pedicurists were hurried and rude. This is the second time I’ve been to this place and both times were incredibly disapointing. I will not be back.

My wait time was 1:12 minutes. We would have left but they had already started my sisters nails. We were there for 3 hours total. When we explained that we’d been waiting they began talking about us and then nothing happened. One employee, on the pedicure side, bent over and her shorts were so short that I was startled and surprised that she would be allowed to dress that way in a professional environment. My acrylic fill was left rough with zero shine. No buffing block was used. No massage. No oil on the cuticles. Overall a very disappointing experience. I don’t think they are concerned about customer retention. Will never go back.

Ryan and Hannah the owners are very good at charging you different prices every time you go in.. While the prices go up the product and work goes down! I will Never spend another dime supporting bad business.

Ryan that works there along with several of the women working are very disrespectful of the clients behind their backs and even go so far as to talk smack about the clients in Korean while you’re sitting in the chair! My BFF was a regular and on her birthday we went to get a mani-​pedi. Apparently because I’m a man it made an impression on Ryan because after almost a year he talked to my friend and this is the text she sent me as she left the salon last week: Ryan at TSpa just totally disrespected you. He asked me if I remember bringing in my friend for pedis (and made a limp wrist move). I said yes, why? He said I should do it again soon… and a group of them all giggled. Sooo I didn’t tip and won’t be back. Don’t want to hurt your feelings, but didn’t want you to give him any money… totally pissed.
Several other friends have said that the girls sit around bad mouthing the clients and making fun because they assume most people don’t speak Korean, however one of my friends does. Also even if you tip in cash the money goes into the register and the girl who did the work gets a small percentage. So buyer beware!

The gentleman who works there was incredibly rude to me and had no nice remarks. He made me feel quite belittled by his presence

The staff is nice and friendly, however communication is sometimes a problem. Also, this store is particularly bad at fibbing about how long the wait is. The MO is to rush you into a chair or start soaking your feet so that you feel committed, but then they make you wait an extremely long time if they are busy. Please, T Spa, tell the truth. I’d rather know that it will be a 30 minute wait, so I can decide if I have the time up front.

I’ve gone to this place quite a few times. Each time I’m hoping it will be a better experience, and each time I am disappointed yet again. There is always an extremely long wait and they ALWAYS lie about it. I ask about the wait… they tell me there is no wait or that it will be «just a few minutes,» but I’ve waited over 30 minutes for a pedicure more than once. It’s infuriating.
This past visit was my last. Stop LYING about your wait time!

Always have to wait. One time 45 minutes with my feet in the tub. I like nail places I can walk in or at least know how long.

I LOVE THIS PLACE. My nails looked great! They weren’t over priced! They were friendly! It’s a great place. I won’t go anywhere else now. They are talented nail artists. You also earn rewards for using cash! So bring cash!

I came to T spa because another salon in Lacey had done my nails a few weeks ago and within two days they were as yellow as corn from the cleaners and gloves I use at work. They were so nice to me and didn’t treat me bad because I needed them to fix someone else’s mistake. Hanna did an amazing job filing them done and filling them again. It’s been almost a week and they are white as white can be! I love T Spa! Reasonably priced, very clean, very accommodating! Nicest salon I’ve been in that’s not in a resort.

I was a regular here until my last visit. I was getting a pedicure on my friend was getting a pedicure fill. The owner Ryan was doing my friends fill and I was talking to her. He was rude to both of us, replying to our comments with «whatever». The girls that do the pedicures do a fantastic job and are so nice. It is an enjoyable experience. Just watch the price because all the extras will cost you extra, and you will be wondering what you paid for when you left. They also want you to pay in cash instead of with credit card, and even have a sign up asking for tips to be paid in cash. I can’t get past rude customer service so I won’t be going back.

This was my first and last experience here. I paid $ 35 for a pedicure with «shellac» looking at my nails this morning, they are dull and tacky feeling! The massage was rushed, and the red polish got on my skin, and she just rubbed it around vs getting it all off. thank goodness I wasn’t going somewhere after! The gal next to me wanted solid pink toes, and the lady did pink French tips… so she had to start over. She dropped the polish and it sprayed pink all over the floor, peoples feet and shoes! Ack what a mess. Going back today to make them redo the «tacky toes»!

This place is the best nail salon I have ever been to in my life. The prices are amazing and the attention to detail is like no other. Hein is AMAZING for gels, Joy is GREAT at brow shaping/​gels and Kally can do really FUN nail art! But all the girls there are amazing, I will never go anywhere else. They are always polite. A+++++ Also this location does a punch card that gives you $$ off services. You guys rock!