I am a tech from Los Angeles in Tupelo visiting family and friends. One of my friends machines failed main board was blown. These guys were suggested to me by a friend who has dealt with them before however I have dealt with what I call fly by night computer companies before and so I am leery about going with guys I have not heard of(hp, comcrap etc). So I hit their web site, not flashy but I go more for substance anyway. I was impressed with the way they made it to where I could research the components they use on my own(was impressed that they use the same components that I do). So I go to the store half expecting a bait and switch routine the rep greets me as I come through the door(thumbs up there) I request the system the rep did not try to upsell me or bait and switch he showed me the system pulled the box and I was good to go. They did not try to push other stuff on me either. I was also surprised to see they supply the genuine windows os disk and drivers with the unit rather than a crappy cracked copy or nothing at all. It was as close to the perfect unpressured experience and I would recommend them to anyone.