Certified Tire Goodyear Tustin

This is my 2^nd time around getting my oil change done. The service and the people working there are very helpful. Especially their manager, Dan. They do their best in making the customer feel welcome and get my oil change done quick as possible along with other inspections to make sure I’m safe on the road. I recommend this place to my family and friends.

The store manager Dan Wright helped us fix our tire right away! We were in and out in no time. Great customer service. They’re the best!

Ive been extremely skeptical always going into shops and having people trying to hassle me. What can I say Dan is the man. He lays out what really needs to be taken care of and what can wait. Super satisfied!

Employees helped me with everything. They were kind enough to check my car & tell me ythe things I needed to fix. Great environment & good vibes. Very polite. Great place if you need anything fixed with your car

Dan did it again. My son took his car in for a steering problem. He quickly diagnosed it. It would have been a costly. But Dan went the extra mile. He checked the national recall database and found there was a special repair program for this entire problem. While I had the 60.00 tow fee and the hassle of towing it to the dealer, the savings was immense. He could have just charged us for fixing it but he went the extra mile. Way to go Dan. The repair didn’t cost us anything.

I came in at about 8 AM on a Wednesday for an oil change and was helped by Dan. The service was quick, but thorough. He wasn’t pushy when he mentioned other services the shop could offer. I didn’t feel pressured like in other shops I’ve previously been to.
The guys here were really friendly and awesome. They offered a free safety check and shared any information about the condition of my car and what my options were.
I’ll definitely be back for future maintenance on my car because of the quick, friendly, informative customer service.

Brought my daughters Toyota Corolla in for some leaks in the valve cover. Excellent service and very thorough. Gave me a checklist of all urgent and not so urgent items needed. Never felt pressured. Will definitely try him again. Told my daughters and wife to take their cars straight there. Dan the manager and his crew will not rip us off. Thanks Dan! My friends will hear about your honesty. Certified Goodyear is lucky to have you managing the place.

Good service. Very quick too. The manager is great and incredibly helpful. Got an oil change completed from start to finish within an hour. Will come back.

I had the best experience with the store manager Dan. Very honest guy, who is very knowledgeable about cars. This was my first time here but I will be back for all of my services. They are a full service shop and have plenty of staff to get you in and out. Very cool store manager, so make sure to ask for Dan and tell him Unilocal sent you very pleased

Have been going there for over 15 years,
They are good about what they do and back up the work.
Worth checking them out.

Great service, friendly and professional staff! I had a screw in one of my tires. My friend recommended this place and it was close by, so I stopped in 10 minutes before they were going to close shop. The guys took me in and started working on my tire right away. They did a great job, were super nice and had me out of there in about 15 minutes. I really appreciate Dan and his team and the wonderful service they provided! I will definitely recommend this place to others! Thank you!

I love this place my sister has been coming here for 16 years and I have been coming here for 2 years. Great customer service and they always get everything done very fast. I come here for oil changes, battery changes, new tires, and ect. I recommend this place to everyone

Always great service and beat the competitor’s prices on all my tires and brakes! Not too long of a wait time and they don’t pressure you with all kinds of extras.

Came in on a Saturday mid morning and was taken care of right away. The staff were very friendly and attentive. They sat next to me and told me exactly what was being done to my car and what I was being charged for. No surprises on my bill. Very nice people.

I love this place. I’ve been coming here for the past 7 years. The employees here are super friendly and helpful. :)

Experience here was amazing Dan is the new manager he treated me with respect and said mac is forever gone he said everyone is new and he is renewing the stores reputation

I was asked to come back after everyone had their hour lunch to get my oil change. I came back another day because it was a convenient location, close to relatives. The price that is on the window is for Goodyear credit card holders. I paid $ 34 for an oil change. It included an inspection of everything the vehicle needed. I kindly thanked him for the inspection and did not get a reply. Thanks to the mechanic for being courteous and professional.

11÷8÷2015 — my husband came here to get his tires rotated. We were in and out so quickly and the service was great. My husband bought new tires from this location months ago and comes in for tire rotations.
I brought my company minivan in bc of a tire issue. Again, they took care of me right away. Extremely friendly and efficient. The new manager has changed everything — definitely will continue coming here for new tires.
While we were waiting, we read the previous reviews of this Goodyear location. I’m sorry that some of you had a negative experience. My husband and I had a great experience. We came here on a Sunday morning to get four new tires for our Prius. I received a quote from a competitor which they beat!
When we went to pick up the car, Victor helped us. We communicated how disappointed we were in the Goodyear tires that came with the Prius. We bought the car 1.5 years ago with 31,000 miles. The tires are to be changed around 65,000 miles. Less than half the manufacturer’s specs and we are changing four new tires. Unacceptable.
Victor suggested that we call Goodyear and see if they will give us a rebate. I called the following Tuesday and expressed my dissatisfaction with their tires. The Goodyear rep said he would call Victor and see what happened. A few minutes later, Victor called me back to say that Goodyear was giving us money back for each tire. It was a savings of 30% off our total.
Victor and his co-​workers are super helpful, very honest and we will definitely recommend and return. Make sure you research what you need (i.e. tires) and if you have a budget, let them know. They will help you make the best decision or try to work with your budget. That’s what we did and we are completely happy.

Mac and crew took good care of me. I had a blown-​out tire, and my credit card was declined but thank goodness my grandmother and Mac helped me resolve the issue. I trust them, and may be returning for more auto services.

Well looks like we got another car service location that takes advantage of its customers. Went into this place to have a flat tire replaced, ended up buying two. AFTER service was completed I was asked to pay and given a itemized receipt AFTER. After I looked over the list I asked about two (bullshit) charges; tire protection plan and nitrogen and how I can not be charged for them. The guy Mac told me that they were «unavoidable part of the service» and «that’s just what we do here (putting nitro instead of air), helps protect your tire better». Well this ended up being over $ 40 worth of bullshit charges. Im disputing the charge with my credit company.
I cant tell you how sick and tired I am of these places taking advantage of chicks that don’t know about cars. Well last time I checked a freaking protection plan/​warranty wasn’t mandatory, and tires are filled with FREE air! Bastards, I will never go here again. Even if they end up getting their $ 40, I will make sure no one I know goes to this location for service

I’m a car guy and I recommend this place. The guys are honest and take the time to do a good job.
The prices are very reasonable and I shopped it out with 3 other local shops.
I am definitely bringing all my cars back for my whole family.
Vic and Ricardo have been great ask for them!
Honest best price and fast good service. What more can you ask for ???

I went to get my oil change for my company car. Service was great! If the wait is long, they provide you rides home and pick you up once the service is done. This part is very unique. I was able to do my thing and not be bored of waiting. Highly recommend this place.

Do not go here, these guys will lie to you to try and make you buy new tires!!! When i went in for an oil change, they said there was a nail in my tire and that i urgently needed to replace the tire or i could be in danger driving the car. They also said that the tires were too worn down to drive. Guess what? It has now been two oil changes since then, and i have had confirmed by three other places who inspected the car that NO nail was present and there’s still 50% tread left on the tires!!! These people are really convincing when they lie to you too, quite scary… They must lie alot, and get away with it. Yikes!!!

I found Certified Tire-​Goodyear on the internet and asked for a quote via their website. About 30 minutes later Vic call me to discuss what I needed. In a few months I am returning a leased vehicle. After explaining what I needed Vic suggested a less expensive set of tires than I originally asked about. We settled on those and made an appointment for installation. I arrived and the tires were there (special order) and they completed the installation in about 30 minutes. The only issue was that the car’s tire pressure monitoring system sensed low pressure in one tire. Vic reset the system and I was on my way. I saw all of the negative Unilocal reviews before going there so was a bit cautious and even mentioned this to Vic before making the appointment. At least for me they did a great job and saved me a couple of hundred bucks compared to the tires I originally inquired about. I would certainly give them a second try based on this experience.

I am so disappointed with this place, very bad customer service from one of the managers. I went to get a oil change, and I was told they were very busy with only one car in the shop, when he saw me with a coupon.

Be careful when they quote you a price. They have a regular price and member price. They will quote you the member price which means you have to sign up for the Goodyear credit card. I was disappointed when I called to get an oil change and they quoted me this member price and when I went in the only way to get that price was to sign up for the Goodyear credit card. It would have been nice if they would have explained this on the phone. Since I felt this was a bait and switch tactic I took my business elsewhere.

Found a stupid nail in my tire, probably thanks to my lousy neighbor remodeling her home. Took the car to two gas stations, unrepairable, ARGH! Called the dealership, the quote was too insane to be mentioned! Used my GPS and located Goodyear and Just Tires. Just Tires have to order the tire, take a few days. Spoke with Ricardo the manager at Goodyear, said he will go to warehouse to pick up the tire, and told me to give him an hour and a half.
Tire arrived in an hour, waited in the lounge with TV and clean restroom. Paid $ 100 less than what the dealer quoted. Friendly, excellent, fast service. Ricardo went out of his way to get me a new tire pronto, saved me $ on the tire and patching fee if I were to wait for order at Just Tires. Very happy customer.

WARNING! This place is a total RIP OFF. I came here for a quick fix that turned into time and money WASTED because the employees don’t care to do their job right the first time around. Never again.

The only reason im giving this place one star is because you can’t give zero stars. My wife and I took our car here recently for an oil change. Not only was the manager very rude but not even 30 minutes after we drop the car off we got a call from that rude manager saying that our car had a nail in the back right tire. He insisted that he could not patch up the supposed nail in the tire and recommended we buy all four new tires which he would give us a great deal of $ 699 for four 16in tires. I simply told him that was a terrible price and we were not going to do that. Well when we picked up our car two hours later because thats how long it takes them to do an oil change, not even a word was mentioned about the supposed nail in the back right tire. Still to this day i have been looking for that nail and have not seen it. The tire is just fine and has no nail. the manager of this store is a complete liar and must have thought he could take advantage of a young married couple just trying to get an oil change. This is a store that really needs to sell some tires, even if that means lying to their customers. Shame on you for thinking that we were young and stupid enough to fall for your tricks. Do yourselfs a favor and don’t even think about coming to this shop or any good year for that matter.

This review is a little outdated but I have to let people know how messed up this place is. If I could give no stars or minus stars I would.
I took my 2004 Honda Accord to these people in May of 2013 to have the timing belt replaced.
Big mistake… they put the belt on wrong and started the car without setting the timing properly. The belt CAME OFF and blew up my engine… fouled the valves. So they had to do a valve job, replace the head gasket and water pump. Then reset the timing belt settings again. To say the least they didn’t make any money at all on the work they had done. Over $ 1200.00 dollars worth of damage was caused by the ineptness of these morons. They had the car for 4 days to fix the damage they caused.
They gave us a rental car… that we had to go get and then pay for to be reimbursed later. After the work was finally done they decided to fight us on the rental car. We won that round although we didn’t recover the full expense for the rental. We just wanted the nightmare to end. Be very careful when dealing with these people.
Make sure the tire guy isn’t learing engine repair on your engine.
So over a year later…(7−2014) I noticed a coolant smell and I took the Honda to a different shop, they tell me «whoever worked on the car before had screwed up a lot of stuff»
Wrong gaskets were used and now I may have to replace the head gasket again ($ 600.00). There are other problems that occured because of their shawdy workmanship. I’ll update this post when I learn the extent of the damage.
Of course Certifieds warranty (only 90 days) has long since expired.
I have contacted my lawyer and If I can sue the crap out of these guys I will.
The worst automotive repair experience I have ever had.
Do yourself a favor and look elsewhere for your repairs.

Real nice and very helpful! Went in and explained everything to me like a person not a mechanic and actually showed me the work they were going to do. Reasonably priced, didn’t feel like I was taken advantage off. Pretty quick for all the labor that was done! Will definitely go back, especially since they knew VW!

I usually don’t review of anything or a place or any services. I believe we all make mistakes, but when come to this place, pls. Ladies & Gentlemen stay away of this place. In March 2013, I purchased 2 tires, they charged me over price & then they charged me $ 50 for air. After 5000 miles, the tires are no good & when I returned & asked manager what’s going on with my tires, he said: it’s not our fault. Call the factory, we don’t make them. We install it. Any how, after making a couple of phone calls they said: yes, we are responsible for your tires & we will replace them, but you have to pay almost $ 200. Any how, they are very rude & they force you to purchase warranty that u don’t need. So, please don’t make my mistake & learn from my mistake. Go some where else.

Gave this place a try since my girlfriend’s Honda needed some service (60K miles) and it was down the street.
Walked in and asked what fluids or work I needed to do for the 60k miles mark. I was told Oil Change and Transmission and to check everything else. Not a problem. Quoted me $ 300 for everything. I asked the sales representative Mac to remove air and cabin filter from the list since I can just pick them up at Walmart and do them myself. Total Dropped down to a little over $ 200.
The technician who was servicing the car was Jimmy and he was really friendly. Was happy to explain what he was doing and didn’t mind me watching him. Oil Change (5W-​30). Transmission fluid was exchanged. Tires rotated. Brakes Checked.
Told me that I needed to change the power steering fluid and brake fluid. Politely declined since I would need the next few paychecks. Tried to sell both service for $ 230 but if I did it today, they would drop it to $ 180. No thanks. General Manager Ricardo then asked if I wanted to open a Good Year Credit Card for today’s service and if I did, they’ll throw in a $ 50 gift card along with the $ 180 service. Wow! Really tempting but I still declined since I don’t want too many cards. Plus I wanted to see how this service went before I invest more money into their business.
Took about two hours. Drove the car around a little bit and the girlfriend feels it drives a little more smoothly. Engine doesn’t vibrate as much. Just checked the oil and fluid levels and they look good. Will update later if anything else to add and if we return for their service
Overall, price was decent but I know we could have gotten a better deal somewhere else. It was just right down the corner that made it convenient.