Computer Runner

What a good experience… the owner Sam knows the forgotten art of customer service and his technicians are good. I brought in a dead laptop the had a fried motherboard. All I hoped for was to recover the data but for a reasonable price they not only recovered the data but repaired my laptop. I highly recommend this business!

Sam! He is the man. I had lost hope that my laptop would be back to its normal form. But Sam had assured me to get it fixed n so he used all his skills to get it back. Thanks Sam, I couldn’t be happier.

Outstanding service and care! After my computer was not able to get on to the internet, I took my computer to Best Buy Geek Squad a few times who could not figure out the problem on the spot and said they needed to ship the computer to the service center which would cost a lot of money. Luckily, I found Computer Runner on Unilocal and I was amazed at the top notch service they provided. Sam bent over backwards to try to help me. Everything got fixed at a fraction of the cost. Thank you Sam!!!

Sam has treated me very well a real pleasure to deal with! When I take into consideration the Fair Pricing, Great customer service, On time appointments, Very knowledgeable fixed my problems in a timely manner.
I have had both in shop and house call with Computer Runner. I would not consider taking my business elsewhere.

Excellent customer service! Although I ended up not having my laptop fixed due to cost benefit considerations, Sam went out of his way to try and help me, and didn’t charge any money for it! As I’ve told Sam, I hope to never see him again, but if need be, I’m definitely taking my business to him! Thank you!

So anybody can say they’re the best computer repair shop around. You can’t go by the rating alone. Most of the time it’s bad customers who are giving a one star rating because they’re cry babies and want something fixed out of warranty.
These guys are the easiest repair team I’ve ever worked with. I came in on a Wednesday to have my computer checked out. They told me ahead of time that it would take at least a day to run the diagnostics and find out what was wrong. Friday came and they call me and tell me my computer was fixed. So I come in and have a nice chat while they’re finishing up the installation of the OS (operating system). Sammy, the owner, is really nice. Gave me a fair price for the great work they did. So I take the computer home. I didn’t get to play with it until Saturday because of work. So it wasn’t until Saturday that I realized that they had installed a 32 bit version of windows and not the 64 bit I originally had. It was too late to take it to the shop so I emailed them. Unfortunately they’re closed Sunday’s so I had to wait until Monday. Sammy called me back and apologized for the confusion. He told me to bring the laptop into get it sorted out. So now I am here 110% satisfied with the work, customer service and the way I was treated. I had told them ahead of time that I was pretty tech savvy. The IT guy John and Sammy didn’t dumb down any words and didn’t try to sell me anything I didn’t need. I love this place. I’ve always been afraid of going to a repair shop due to all the bad things I’ve heard. Thank you john and Sammy for the A++++ work you did.

I had several computers with a variety of issues, including inability to get on the internet, viruses, a bad power supply and a disc drive about to go. Steve got everything working perfectly – a great feeling when the computers had been causing nothing but misery for the past few weeks! Sam has been in this business a very long time and he’s very conscious of price and doing what’s best for his customers. I’ve been taking both my business and personal computers to Computer Runner for a number of years and I always feel confident that the job will be done right. Wonderful to people in this business you can trust. Thank you Computer Runner!

TRUST. This is an extremely important word in this industry, and I can tell you that Sam and Computer Runner fully embody trustworthiness. I took my computer to Sam, who agreed to provide a free diagnostic. He said that he would then quote me, and I was under no obligation to purchase. Not only did he provide me with a full diagnostic, he quoted me fair prices and fully repaired my computer!!! I am thoroughly happy with Sammy’s services, and fully recommend Computer Runner to anyone looking for computer repair!

Had a very, very good experience here with Sam (Sammie?). I had a 27′, $ 400, Korean monitor that had a blown-​out PCB board. Looked online, and the replacement would cost me $ 150 alone. Decided to drop by here, hoping for any chance to save some money.
The interior of the place looks a little shabby, and the old flip phones they keep around on display kind of made me hesitant to give them a modern piece of technology. But fear not; they’ve kept up with their times. Sam quoted me on a price, and told me to come back later.
Precisely two days later, I get a call back, and Sam says everything is ready to go. Within those 2 days, he kept me updated on the status of the repairs. He did quote me $ 45 when we first met, but after finishing, told me the repairs would be $ 60. I was a little dismayed, but he did lower it down to $ 55, as he seemed to slightly recall what he’d offered me on the first day. I didn’t mind though, as it would have cost me a fortune to mail it back to Korea and whatnot for repairs.
Sam, as well as the Asian gentleman who was the actual technician offered tips to prolong my monitor’s life, and threw a little extra knowledge of monitor connector cables my way, before leaving.
Overall, my monitor is now working like brand-​new, and I’m quite happy with the outcome. I’d definitely give this place another chance.
You’ll notice I deducted one-​star. It’s due to a few scratches on the bezels around my monitor that I’ve never had before. I am quite anal about my products, and keeping them in perfect condition. But again, the trade-​off for a few scratches for my monitor to be back in working condition was well-​worth it. To be fair, my monitor is big as heck, and just as heavy. I’m sure it was an accident.
¹⁰⁄₁₀ customer service experience.
⁹⁄₁₀ repairs experience.
¹⁰⁄₁₀ would return.
Oh, and consultation for your device is free. They’ll also order more parts if necessary for you, and charge you the exact price of the item. The only thing they charge for is labor. If you don’t like the price of the item that they ordered for you, they’ll even provide you with the name and model number, so that you can buy it somewhere for cheap yourself. It’s been a long time since I’ve seen such an honest business being run; they’re so rare to come across.
I don’t normally write reviews, and moreso, reviews this long, but I can assure you that is how well I was treated here; enough to get me to get off my lazy-​butt and give them the credit they deserve.

This place offers fantastic service and prices. I swapped the hard drive in my 2011 MacBook Pro for a solid state drive and now my computer is literally 10x faster! I was charged half the price of all other computer places I called.

Computer Runner has a plethora of services! What ever you need help with, they can do it.

Sam is the man!!!
His customer service is on point, very well treated. Great communication, outstanding work.
I had an issue with my keyboard and mouse pad on my laptop he fixed it quick with a great deal. Highly Recomend

I made a quick phone call to Computer Runner to get my Samsung Chromebook power jack fixed. Typical fix Sam told me, but they might have to replace the motherboard on it as well. Which I didn’t want to do because it’s fairly new. So Sam’s talented technicians replaced the jack and charged a very good price. Customer service here is fantastic and I will be referring my friends and family here. Thanks a lot Computer Runner! Best OC computer repair!

We’ve found our computer guy! Sam is awesome. Don’t let his humble shop fool you, his services are beyond that. He stayed open later just to help us out. We took our laptop to him because our keyboard stopped working suddenly. He went above and beyond to get it to work again without costing us an arm and a leg. He’s such a sweetheart and we’re so happy we found him. I’d recommend him to anyone who has any computer issues. Forget the big names and forget paying for warranty when you can just take it straight to Sam and his guys. We’ll definitely be back! Thanks, Sam!

Here I am getting ready to take off for New York this weekend when seemingly out of nowhere my laptop gets utterly crushed by a virus. My laptop is practically my mobile office so without it I’m just completely useless and the timing could not have been worse. But luckily for me I found Sam’s shop just around the corner. He got my laptop fixed same day and saved me from potentially stressful trip! Now my laptop works like a charm! Both Sam and his technician, Chase, were very accommodating and knowledgeable. Also, despite the fact that the issue ended up being more serious than initially anticipated, he didn’t charge me anything extra. Highly recommend! Already got them working my desktop next.

I haven’t been this impressed with a business in a very long time. Sam goes over the top with customer service and his technicians are the same. I had taken my computer to another service company over on Newport Blvd. in Tustin and came home with more problems than I bought it in with. Not the case with Computer Runners! They went out of their way to make sure my issue was resolved and my computer was running better than ever!
Sam is very friendly & personable and went out of his way to make sure his technicians were getting the job done for me.
Don’t even hesitate for a minute about taking your computer here for service! I won’t be going anywhere else but here for any of my computer needs!

Sam is the man. Super personable and does everything to make you feel welcomed.
Only computer place I found that knows how to handle credit card extended warranty claims.

Sami is your guy! He will spend that extra time, go to that extra mile to make sure your pc problem is resolved. Not only he fixes problems, he also takes time to explain the cause. I don’t usually write reviews but this place deserves my 5 stars!

Sami took care of me above and beyond the call of duty; the repair was done to my greatest satisfaction — I’ll be coming back again for any of my laptop needs.

Great service for a very reasonable price!
My computer needed a makeover full of adware to my surprise removed it all, was so full of it my laptop was at a crawl! The freed up space to and fixed my DVD burner too !!! I would recommend them to anyone… They really know what they are doing very professional … Nice to have my laptop back and running smooth, I’m very happy!!!