Conroy’s Flowers

Do not order from this place. My husband spend A LOT of money on a flower arrangement for our anniversary. When I sent him a picture to thank him for the flowers he noticed that the arrangement looked nothing like the picture online. He was very upset and basically this place left us both with a bad taste in our mouth on a day that should have been special. They need to work on their customer service skills as well. Lesson learned. We will not be WASTING our money on this place ever again.

I ordered flowers for same day delivery for my special someone as a surprise. Placed my order online but also called and spoke with a representative immediately after placing my order to make sure the delivery would be made on time at my gf work location. Turns out that thhe arrangement they delivered was NOT what I ordered at all. Instead of the beautiful red rose arrangement Ii had selected for my order, they delivered a really basic, poor looking bouquet of daisies. For staters, the surprise and the idea behind the occasion for the roses was completely ruined! So of course I call to speak with someone regarding the incorrect delivery and the woman who spoke with assured me that the situation would be rectified by attempting to re-​deliver the correct purchase. So in good faith and confidence, I agreed for the re-​delivery of my roses to be attempted. At this point, the recipient is aware that a second delivery will be made with the right order and to my surprise, the flowers never made it to her business location. I call to speak with a manger and not one manager or supervisor is available to assist me at this time. Needless to say, I am extremely disappointed with the service provided. The fact that they assured me once on my initial order that this would be done correctly and in a timely manner is a complete let down and quite embarrassing considering it was not what ordered. The second arrangement never made it and my experience at this point is complete ruined.
How is this place still in business? I still have yet to hear from management regarding the screw up. I am so disappointed with my experience. This was supposed to be a beautiful gesture with good intentions and instead I am left with a complete sour taste in my mouth and an embarrassing example of flower arrangements. DO NOT ORDER FROM THIS LOCATION.

I ordered flowers through 1 – 800 flowers, and this is the location that took care of the order. Needless to say I am really disappointed in your service. Its was my Anniversary and I wanted flowers delivered to my wife, and she received the order with the wrong balloons attached. Not only was it an embarrassment for her in front of her colleagues, having to here Happy Birthday all day, but it ruined my purpose! You make think this is just a mild innocent mistake, but its not for this occasion. If you as a vendor cant do the right thing than they should not be a vendor. This puts a really bad taste in my mouth, and at this point I will never use 800 flowers again. Also when trying to handle this issue by calling customer service I was told that they will take care of the issue, and redeliver the order– well that was never done! Someone has to take some responsibility. You were paid for a service in full, and the service provided was extremely poor.

Excellent service. Easy to work with. Better than expected! Couldn’t be happier with outcome.

I had my wedding flowers done at Conroy’s, and I was absolutely amazed at the arrangements. The colors and the flowers were exactly how I wanted them, and the decorations were stunning. They also decorated my cake, and the chapel hallway, and I was happy with all the settings. I was pretty specific and demanding (at times) with my order, and they really pulled it off really well. I have previously ordered mother’s day flowers too, and that was also very impressive. Conroy’s Tustin is my first choice florists and I would definitely order from them again.

I had my wedding flowers done here, and I could not be happier of my choice.
I found the centerpiece style I like on Pinterest, sent several pictures to the florist, and I received a sample piece in no time. And the florist was super easy to work with. She went through the details of the flowers (why she chose what) and what decorations like beads we could add. I had a pretty tight budget so she even suggested cost cutting options too!
Another fantastic thing about this place is that the florist has already done so many weddings, she knew what I needed better than I did. And she was able to build a cohesive styling based on the centerpiece style I chose. After months of suffering from wedding planning stress, this help was God-​sent.
I got so many compliments from my guests on our flowers. When the reception was over, there was a silent war between the ladies deciding who would take the centerpieces home. And yes, I took my bouquet home. ;)

Very disappointed in the service I received. I ordered a corsage and it was not there when I went to pick it up. When I ordered it, the salesperson was very helpful and friendly but the day of pick up, the person there was obviously over-​worked, flustered and making a mess of everything. She was allowing people to pick up corsages from the cooler without her checking the order form to verify that it was in fact the correct order. Another person came in and because she was rushing to make my corsage on the spot, she was rude to them. They were also missing their corsage. She told me that she left at 11 the night before, got there at 6 in the morning and did not have lunch yet. She was making my corsage with the wrong colored flowers and when I asked her if she was making mine she was very flustered. She spoke over me, did not listen and refused to give me a refund on the extras that I had ordered, even though they didn’t have them. Over all, I am super disappointed because I’ve ordered flowers here before and I’ve never had any issues, but I will not be going back.

Giving a one star is being generous.
Probably the worse arrangement I’ve received and for a pretty penny too.
My boyfriend ordered the ones on the right with a very special note referencing the color and the arrangement he chose. When I texted him to thank him for my anniversary arrangement he was upset and immediately told me that wasn’t what he ordered.
He told me they were going to resend the correct arrangement and they never delivered the new arrangement.
Not to mention the flowers on the arrangement were dried out and just carelessly thrown together.
How is this place still in business?
Picture on left is what I received, picture on right is what he ordered.

I ordered through 1 – 800 Flowers and apparently this shop is the one that took the order. I paid for a Large arrangement off the website and not a Small one. When my mom received her flowers she was very gracious and emailed me a photo. I was so disappointed when I saw the photo. Being in the event/​wedding industry I typically don’t complain, because I know how challenging our profession is, however, since I sincerely felt «dupped» by the amount of flowers, or lack there of, I had to do something. I emailed 1 – 800 flowers and set them both the photo of what I payed for on their website, and the photo that my mom sent me. They were more then very responsive and helpful, and said they would have another bouquet sent out immediately. Awesome! So, I thought! Here is where it gets really ugly!
Apparently a delivery lady from this store redelivered the flowers to my Mom, and instead of leaving them for her, as they always do, they rang the doorbell and made my 75 year old mother get out of here bed from a nap to receive the floral arrangement, along with a verbal rant of making excuses of how the 1 – 800 flowers website was wrong and they are right. My mom had to call me on my cell phone and get me on the phone while the delivery lady was standing there. She was so rude, I could not believe it! And get this, they demanded the OTHER bouquet BACK from my Mom! In exchange for the new one! Unbelievable! I am going to Conroys corporate offices with this, they need a lesson in executing good customer service, and by the looks of your star ratings, or lack there of, it doesn’t surprise me in the least bit. You need a complete overhaul of management and Staff training. You should all be ashamed of you ourselves for treating my mother the way you did on a Sunday morning, like you did.

My husband sent me flowers this week and I was very saddened to see this arrangement it was plain ugly. He asked that I send him a picture and he was furious. What he saw on the Internet and what they sent was definitely not the same. My arrangement had about 6 flowers and the picture on the Internet was filled with flowers. He called and they did stop by picked up the arrangement and added a couple more flowers but they did not last long. I received the arrangement on Monday around noon and today is Thursday and the flowers are wilted. I would not recommend this place at all! I will add pictures so you can see the difference!

My daughter had flowers delivered to me through this Conroy’s. I’m sure she paid plenty for them but I must say that I’ve never had a worse-​looking arrangement brought to me! Nothing colorful or imaginative — just some greenery stuck into the basket with a few faded and half-​wilted snapdragons and a couple of those dried little blue flowers. Even the balloon wasn’t a nice one. I’m afraid to tell my daughter — she’ll be so disappointed — but I think I will so that she can complain about it at the site where she ordered.

Very poorly put together and flowers are wilted and not nice at all. I would not recommend ordering from this company.

I have gone to this place for years mostly because it is the closest flower shop to my house. Not going to go there any more. It is a few days before Mother’s Day and I go in to get some flowers sent to my mom and the lady says sorry cant help you with that today our machine is not working. Now I can understand that sometimes things don’t work, that happens, It is the way that they communicated to me that made me feel like I was bothering them that made me write this review. I expect, when I go to a store, that the people that work there would at least try to be courteous even if they are busy. It is not just today that this happened. I have gotten this type of «service» in the last few years. Anyway I have decided to not go there any more. Now to be more complete with my review I must say that I have only used this shop for its telafloral services twice a year for about fifteen years once on Mother’s Day and once on moms birthday. I don’t know how their fresh cut flowers or delivers are. This review is based only on my interaction with the people at the counter.

I’m not usually into cut flowers (I like them better when they are on the plants in my yard, not in a vase) but my husband had an arrangement delivered to me the other day and it is quite nice. The alstromerias looked droopy at first but (maybe they just hadn’t opened) they are perfect now. There are irises (one of my favorites), day lilies and gerbera. The only complaint would be that my husband said he asked for mostly yellow, and what they made is mostly orange (?!) But, hey, I’m really not picky.

Le Château Flowers? THIS IS A CONROYS! The building says 1800 Flowers /​Conroy’s however it is advertised as Le Château everywhere else. This is completely deceitful, false advertising and is giving the floral industry a bad image, more imparticularly, adding to the HORRIBLE reputation most Conroys already have. Absolutely wrong.

The pictures in my review show the arrangement as it’s represented on their website. The other picture (with the sunglasses) is the actual arrangement when it was delivered.

This place is f@*# horrible don’t ever purchase flowers from here, they will f&@* up everything including delivery. Should have checked Unilocal first before i went here not knowing unbelievable. This place doesn’t even deserve one star.

Fuckin dumb ass service… The lady working there didn’t even know shit about flowers, only the prices… I asked her opinions for what to arrange out for part of my gf’s bday gift and all she did was pick out ones that were ugly as fuck.

I Ordered A Special Flower Arrangement For My Uncles’ Funeral, Once I Saw The Flowers At The Service It Was A Joke, It Looked Like A Kindergarden Class Did The Flowers. I Never Felt So Embrassed Infront Of My Own Family, I Called Them And Told Them How Unsatifited I Was With Their Service. They Said Would Sent Me A FREE Arrangement, But I Told Them To Send Them To My Family. Once I Went To Go See My Family I Saw The «FREE“Arrangement Was A Bigger Joke. They Sent A Vase With 6, carnations that weren’t even full, half of them looked like they were dead. I know when someone sends flowers they are beautiful, but when you send flowers to someone who has passed away, you don’t send dead flowers too. I don’t recommend anyone to buy flowers from this place. They do a horrible job on flowers and I don’t even know why this flower shop is still open.

My parents sent me flowers from Conroy’s Flowers in Tustin for my 30^th birthday. I received them yesterday and some arrived looking like they were dodging crossfire. A few of the flowers are dead and crispy today, and some are looking like they aren’t going to bloom.
The cherry on top to this poor arrangment is the «card.» The shop printed all of the info and my parents’ message on the side of a blank piece of 8.5″ x 14″ paper… in greyscale (saving on toner costs, I presume) and tore (yes, tore, it has a ragged edge) the 2 inches with print, folded it up, and stuck it in the card holder. Klassy.
I usually give glowing reviews and leave standard tips even when I have bad service. I generally don’t complain about much, but I had to say something when even my coworkers have stopped by to say, «your flowers are dying already?»