Dornan & Zorapapel

This office is awesome!!! I love coming in here and always leave with a smile on my face. The doctors are soon friendly!

I am so glad I found Dr. Zorapapel! She is professional, thorough, and friendly. I especially like that she takes time to explain things after the exam and is patient with all of my questions. I also appreciate that she doesn’t rush into treatment and takes a conservative approach. She is the best!

Excellent in everyway, highly recommend!

Best. Dentist. Ever.
I am so glad I found Dr. Dornan when I moved here 15 years ago. The fabulous hygienists and the staff make the experience of visiting the office something I actually look forward to.

I feel so lucky that I live only 2 minutes from this office, but if I didn’t I’d drive almost any distance to see Lisa, my hygienist, and Dr. Dornan, who’s been my dentist for about 20 years. I’m most appreciative of the Doc’s honesty about what needs to be taken care of right away and what can be watched — in my case a small crack in a tooth that she and Lisa kept an eye on for a good 3 years until it widened a bit and we went for the crown. She’s the only dentist my son has ever known and he now drives from college to see her. They take great care of us and I can highly recommend them.

Dental services received were mediocre and some not as necessary. Problems lie with payment. After going over the course of treatment she would like to perform, you are given a cost breakdown and the portion you will be responsible for paying. I chose the minimal work since I’m a student and am limited on funds. For the work I choose my portion would be $ 297. I went to my visits had the work done and paid my $ 297. But there was some problem and now they wanted me to pay an additional $ 300.
Perplexed I inquired into to the additional charges. It seems the staff miss calculated what the insurance would pay and now I had to pay the difference. I most likely would not have had any work done since I would be unable to pay $ 597. I offered to send payments but they refused my payments since they will only split the amount owed over 3 payments. 3 payments would require $ 100 a month and I could only send $ 50 a month. They won’t accept my $ 50 a month payment and I was told I’d be sent to collections. Seems like a bad call on Dr. Dornan’s part because when I send my $ 50 a month to the collection agency Dr Dornan will only see a portion of the money over the same 6 months. Good thing she’s not giving financial or business services as a trade.
Lesson to be learned from Dr Dornan’s is: 1) Wait for your insurance company to officially verify what amounts they will pay before proceeding with the dental work or have savings or a credit card handy.

I have been going here since I was a toddler. I love Dr. Dornan and her staff and never want to go anywhere else for my pearly whites!

My wife and I have been patients since ²⁰⁰¹⁄₂₀₀₂. Prior to this, we changed dentists very often because they proved untrustworthy and seemed to merely try to squeeze out every penny from our wallets.
Here with Dr Dornan, we finally met a friendly and professional dentist who looked out for our teeth and health above all.
She has a friendly staff and a clean office. The waiting room is quaint and pleasant. The patient stations dont overly smell clinical.
I havent had a cavity for almost 10 years and I believe it has a lot to do with Dr Dornan and her staff of hygienists.
We are going to have our first child due in december and we know his teeth will be taken care of here :)

Dr. Dornan’s office has the best customer service and dental work that I’ve ever experienced. Twice now I’ve called with an emergency and both times they’ve just worked me in and taken great care of me. Dr. Dornan had to refer me to an endodontist, Dr. Gage, and even he was great! I’m a big olé dental chicken and she always makes me feel so comfortable and never hurts me. Each dental chair has it’s own TV and they play cd’s of panda bears playing or of different areas in California. I find that watching the bears really relaxes me.
Another part that I really like is that all of the people who work there are really friendly and efficient. I think they’ve all been there for awhile. They bill my insuance without any problems too.
So if you need a dentist I would highly recommend this office!

This dentist works miracles with night guards!
Dr. Dornan is extremely knowledgeable, very kind, and completely professional, and the same can be said for her equally amazing staff. Appointments always begin on time, everyone there is happy and personable, and you can even watch crazy DVDs about animals while you get your teeth cleaned. No joke — I actually look forward to going to the dentist now!
Make an appointment today if you are in the area!