Won’t shop there anymore was asked to fill out a short survey for $ 10 off my purchase then they came back and said I was not approved this place is a rip off avoided at all cost use Amazon and order everything online you’re much safer.
Eddie H.
Rating des Ortes: 4 Whitehouse, TX
Is a bit more expensive than academy but have a lot more reloading supplies and a larger gun selection including pre owned which are actually at pretty great prices.
Jez L.
Rating des Ortes: 1 Tyler, TX
Incredibly poor customer service. I recently ordered an item online and went in store to pick it up. Upon arrival I noticed there was only one register open which was also the online pickup and returns/exchanges one. A line was forming and I duly took my place in line. Cody took my information and then radio’d a colleague to bring the order over. I apparently had to ‘stand back’ and wait whilst he served other people. My item was ferried to him by his colleague quickly, but I was ignored standing right in front of him to even be given piece of paper to sign and take the item. Cody continued to serve another 6 people until I physically took my place in line again when he decided to complete my order. What’s the point in buying online to pick up in store when you get second class service? I will take my business elsewhere in future, this store sucks.
Gary J.
Rating des Ortes: 1 Navasota, TX
Only one cashier working the front of the store handling a return with about 10 people in line trying to get checked out and was also the only person answering the phone
David N.
Rating des Ortes: 1 Colorado Springs, CO
Worst customer service ever. Embarrassment to the chain. Was about to buy a $ 600EO Tech from them but they were to busy on their phones talking about Facebook. Seriously?! Your better off going anywhere but here.
Lina S.
Rating des Ortes: 1 Los Angeles, CA
Expensive and worst of all… if you plan on supporting the Wounded Warrior Project then the price shouldn’t be jacked up where people wouldn’t touch the items! Young salesman behind the fire arm department was very knowledgeable. I was impressed.
Shannon W.
Rating des Ortes: 5 Van, TX
Another reviewer was right about the store being on the expensive side… but their website has awesome sales which they honored in the store during my last shopping visit. Plus the sales associates were wonderful and super friendly while opening several boxes to try and match a display product that I wanted.
Bryan H.
Rating des Ortes: 1 Bullard, TX
I went in to get a holster for a pistol. I found the general area and asked two employees who were leaning on a counter chatting, where the holsters were. One guy just pointed and said«that way». Then they continued chatting and socializing. The service at Gander Mountain is a disgrace. I will never return.
Todd S.
Rating des Ortes: 4 Tyler, TX
Excellent selection of sporting goods. The problem is they tend to be on the expensive side. I hit Gander only if Academy does not have what I’m looking for.