I took my 8-year-old golden retriever in for her first-ever professional grooming. My Isobel had developed mats that I just could not remove, and I could not get her to stand still for clippers by myself. The groomer, Kelly, was so great! I asked that Bella not be shaved, because we spend time in the sun. My girl was NOT cooperative, tried to lay down to avoid the clippers getting to the mats on her belly and in the joint pockets. Kelly just kept reassuring Bella until she got the job done. Great price, too! Isobel looks great, and is much more comfortable. We’ll be back!