Andrew Woo, DDS

I am very disappointed in writing this review.
I initially went in for a general checkup that would lead to having my wisdom teeth extracted.
The assistant was fine, I guess. We spoke about my dental history. I explained that I hadn’t seen a dentist in 2 years and was concerned with the health of my teeth (if I had cavities, solutions to help me from clenching while I sleep, the likelihood of my teeth shifting because I had ²⁄₄ of my wisdom teeth extracted already).
His dental assistant took x-​rays, which I NEVER saw. Then Dr. Woo came in and used his dental probe/​scaler to examine my teeth. He did so for all of 49 seconds before determining that I had 3 cavities on the right side of my mouth. (Perhaps this was a smart thing for him to say as most people chew with the right side of their mouth. I guess this side is more susceptible to getting cavities?)
Anyway, He continued to explain to me that the anatomy of my teeth were «unique» as they had deep trenches that I just couldn’t reach with a toothbrush. He then tried to sell me on getting my cavities filled that very day. When questioned about why in my entire adult life this is the first time I was ever told the anatomy of my teeth were so «unique» and why hadn’t any other dentist proposed a solution to me, he flatlined and then explained that they were in the early, early stages and did not require immediate action. I refused him.
We proceeded with a cleaning. His dental assistant completely missed the buildup on my molar and cut (not touched) my gums with her probe/​scaler. If my gums bleed because you’re flossing my teeth, okay, fine! But she SCRATCHED my gums. The scratch was about as long as the width of my molar. She also scraped some of my tooth off, as when she was done, I could feel/​taste the grit. (I have a slightly chipped tooth and am familiar with this feeling.) Having my teeth brushed was the only savory part of this experience.
I knew I need a second opinion. I called some weeks later requesting x-​ray copies to be sent to me. Apparently, the x-​rays are property of the practice, not mine. I was refused a copy. When I requested his notes, Sandy had to «find them.» To their credit, I did receive the notes, however, they did not indicate I had any cavities.
I went to see a second dentist and was informed that I had no cavities. The x-​rays Dr. Woo’s office sent to the second dentist were absolute crap. Not all of my teeth were captured and my roots were omitted.
I wouldn’t recommend Dr. Woo, unfortunately.

Dr Woo is an amazing dentist and a wonderful person. The office is cozy and staff is kind and there for you.

Dr. Woo and his team are excellent! I have been going to them for over 30 years now. I live in Danville and drive to his office in Union City for a dental cleaning or appointment. Dr. Woo is honest and doesn’t try and find an issue with your teeth to make money. I completely trust his opinion and I certainly don’t mind driving to his office since I know I am in good, honest hands.

This doctor commits insurance fraud, refusing to honor contractual obligations to provide care, and refusing treatment to patients in pain.

I’ve been going to Dr. Woo for about 20 years. I moved out of the area but will continue to drive to his office until he retires. I’m scared to death of dentistry, but he is an amazingly skilled and personable dentist. He’s very sensitive to my nervousness and does what he can to put me at ease. He doesn’t «over-​treat», yet the work he does is beautiful. His assistants, (Tashia in particular) have helped me maintain good oral health. They are very thorough and caring. They helped me to reverse some deep gum pockets that were forming, that could’ve led to more complicated procedures. The whole office is very supportive.

Dr. Woo and their staff are great. I have been going here for years and have only great things to say. They are very quick and thorough. They answer all questions and all so friendly. I would highly recommend Dr. Woo to anyone who likes great service!

I have been going to Dr. Woo since I was a really young child. He has always done a awesome job with making me feel confortable while im in the chair. His advice is always on point — I just wish that I followed it in a more timely manner.
His assistants are all very confident and knowledgeable. I been going here so long they all know me by face and name. Hopefully, Ill be able to keep going here. Now I live in Oakland, and driving out to Union city doesn’t always feel like its the smartest thing.
But he is so good…

I was very happy to find Dr. Woo. I have seen him for about a year now but I will definitely return. I’ve found the staff all very nice and polite without that frightening cheefulness you sometimes encounter in doctors’ offices.
He asked me how I found him and I explained that a combination of insurance coverage network + Unilocal brought me to him. He wasn’t surprised about the network, but was rather bemused that he was on Unilocal.
So far I’ve had cleanings and a couple of cavities, sadly, but that’s more on my end than Dr. Woo’s. He even recommended we do the procedure without anesthesia. I was really scared but he was right. There was no pain, and I totally loved how I didn’t have to wait for the numbness to come and go.
Although they do not advertise as being a dentist for children, they do see them (older children at least).
I can’t really give them five stars for a couple of reasons. The magazine selection was a little lacking – no «Time» or «Newsweek» or other popular magazines. It seems (judging solely from their magazine selection!!) that they cater to parents and older adults, but I could be wrong. This is minor, of course, but most doctor’s offices I’ve been to usually have at least «Time» or «Newsweek».
They are also not open on the weekends or Friday afternoons which I don’t like. To be fair they are open from 8:30 to 5:00 so you should be able to get in before work.
He’s got a website too!

I’ve been going here for 19 years! Since I was 6 years old. I’ve been seeing Dr.Chin. He is hands down the best dentist you could ever want. he’s really down to earth and very easy to talk to. As much as I don’t like getting my teeth done, he makes the experience very easy and comfortable. They give you head phones while they go to work, makes it a little relaxing while there drilling away. I’ve had several procedures done under Dr. Chin, porcelin fillings, crack tooth, wisdom teeth pulled, and deep cleaning to name a few. I wouldn’t go to any other dentist, oh and you get a toothbrush after every cleaning visit.
My husband recently had a deep cleaning were they were going to pull his wisdom tooth at the same time. In the process of pulling the tooth Dr. Chin said he would have to refer him to an oral surgen because the tooth was too
deep. After the procedure he was in a lot of pain, we contacted Dr. Chin and he prescribed him vicodin. Dr. Chin also stayed in contact with my husband for a whole week calling him personally to make sure he was feeling ok!

I have been going to Dr. Woo for about three years now, and although I haven’t had anything major done (just routine cleaning and also gotten «deep» cleaning), I’ve been very happy with Dr. Woo and his staff. All the hygienists are very nice and easy to talk to. The cleaning is very thorough and not too painful (although I really hate that high pitched cleaning tool :() and they let you know if you need to improve anything to keep your teeth and gums healthy.