Shell

Although there is a Chevron directly, diagonally across the street which offers the same exact prices-​we choose to come to this gas station simply for the great, consistent customer we receive from the older gentleman every time we visit.
Also, it might be me… but I feel like sometimes Chevron gets a-​hole customers that get all cranky when they have to wait for a pump and or can really fit and have to go around for an open pump.
She’ll is definitely much more roomier and has easier in and out access from Alvarado-​Niles and Decoto.
Huge, huge plus with this location is that they have a car wash located in the rear of the gas station. Like other stations, there have multiple options for the car wash of your desire. You are able to purchase your car wash from the pump and pull right in.
Looking to play lotto? Again, stop on in and chat it up with the older gentlemen– he’s a cool guy!

WARNING:
One star because there’s no lower rating. The car wash malfunctioned and damaged my wife’s 4Runner. Attendant called my wife a liar after she complained and told her they are not responsible for any damage to vehicles by their car wash. Haven’t heard from the manager, but someone from Shell corporate called us yesterday to inquire about the situation. I’m trying to find the owner in order to take them to small claims court.

You better watch out for the flow of traffic in this area. It’s hard to escape from this gas station. Cars will cut you off especially if the lights turned green. On the other side, the bus will block you as well. Sometimes, cops are hanging around the corner. So, you really need to be in your best behavior. I guess, a right timing will work… plus tons of patience.

If you get Car wash you get $.15 off gas per gallon And the express wash is seven dollars. Out of all the shell gas stations in the area this is the best one i have gone to as of yet. I like the fact that you have 99 days to get your car wash too.

My boyfriend got a car wash here yesterday and honestly, it did a pretty good job. Although the car in front of us took foreverrrr to get out of there, his car was clean. Of course not as awesome as a hand wash though.
I believe gas here is usually cheaper than any other places in UC.

Car wash is broken and the staff is rude. Instead of fixing the machine they want to blame the customers. After reading the review from other Unilocalers, I can see that I’m not alone.

very bad experience in this station. we paid for filling oil and washing car. the washing machine does not function well. we entered the code and drived the car in following the signals, stopped for a while but nothing happened. we had to reverse out. finally leave without washing the car but did not get a new code or money back.

Should have read all the bad reviews before going back a second time. The first time when I paid for gas and car wash, I realized that I had been charged the higher no-​car-​wash price. Since I already arrived at home and thinking the huge boy behind the counter was a new hire at a first job, I did nothing.
Went back again and he did the same thing. He said that I could ONLY get the (car-​wash price) if he manually entered it into the system. So I was charged the no-​car-​wash price even though I had the car wash. I asked him why he didn’t do this and he said WHY SHOULD I?
Bad customer service, bad price and a real cheat! DON’T go there.

Wasted Time
It was a shitty Saturday, at least for an hour.
My wife and I don’t really know what happened, and so I’m only going to dock a star.
It was going to be a long day for my family as it was, and so I was tempted to discourage my wife from getting her car washed. The line seemed reasonable, though, and the car looked like it had been tightly embraced by Pig-​Pen (
). «Let’s get this over with,» I thought.
The car wash prices are firm now (in the past, what you paid depended on whether or not you got gas).
The Express Wash: $ 7.
The Plus Wash: $ 8.
The Works Wash: $ 9.
(My wife always gets The Express Wash.)

(I had my camera, but decided not to take any pics):
About 20 minutes passed before it was finally our turn.
My wife entered the code and drove in.
Her car got covered with soap.
Then, nothing (another reviewer had a similar experience in May).
I wanted to get out, but I really couldn’t, and my wife drove out after a couple of minutes.
I was given another code.
The head attendant also went to check things out (it looked like she got the car wash going again after opening the control panel).
By now, there were more cars in line.
A half hour passed before it was our turn again (in the meantime, I bought some food at Burger King, partly so that I could use the restroom).
The same thing happened. The car wash just suddenly died.
Once again, my wife’s car was left covered in soap (strangely, the head attendant didn’t go to the control panel this time– she really just addressed the situation by asking my wife some questions).
We weren’t going to get back in line again.
I asked for a refund this time (it took a few minutes to get, and I was in no mood for the mofos who also entered the snack shop at the time).
I tried not to act live a diva, but it was hard.
I badly wanted to whip my hair around and claw someone’s eyes out.
My wife used a squeegee to clean the soap off her car.
Still, it ended up looking worse than it did when we came in!
At one point, the head attendant approached the car with a green plastic watering can! It was hilarious.
(There are some bushes by the car wash.)
The head attendant muttered something. I don’t think a refund would have been issued had she been allowed to water the car with the watering can. In any case, she at least made an effort to help.
(She and the cashier were professional, but no one really said that they were sorry.)
I’m glad that my son Joshua behaved himself the whole time (he just needed to be fed here and there).
This made the ordeal a little more bearable.
It’s possible that my wife having the air conditioner on played a role (it was a bit hot outside).
Her car, however, was turned off when it needed to be.
Maybe the car wash is too damn sensitive.
What’s really strange is that we never had any issues in the past (my wife thinks that the car wash briefly stopped working for another customer too).
It’s nice that a lot of items are carried, but there’s almost no room to move around in the snack shop (a few guys got in my way and vice versa).
The cashier who was inside the snack shop the whole time was competent, but not very friendly.
We finally got the fuck out of dodge (we were roughly here from 12 – 1).
The only question is whether what happened was a fluke, or if my wife needs to find another place to get her car washed now.
I don’t know whether or not we’ll return here.

Gas pumping is easy… Sooooo slow to get car washed… Grr. Took like 25 minutes for 5 cars which I guess makes sense. just really slow.

carwash is a rip-​off !. The instructions say drive up, stop when red light turns ON. Turn off engine and remain in car until wash is completed. I have a stick shift jeep, yes the one with a clutch and manual gear shifter. In manual auto’s one has to put it in neutral to turn off engine, so thats what I did. Now the washing began, and stopped within a minute. Now I am trying to see the message board on the right, it’s showing me some message but there is the brushes and other machinery blocking my view. I am stuck inside the carwash and car wash stopped working. They have no instructions inside there as to what customers should do in these situations. I wait there, then I turn on engine reverse out, get out of my car and go to the attendant saying car wash stuck. He immediately concludes that I did not follow instructions, I explain to him that I did follow them and maybe because my car is not an automatic, it was in neutral and due to impact of brush it moved back an inch and then the car was stopped. He rudely said that’s it, you have lost the car wash, there is nothing that can be done. The idiot had no clue, the difference betweeen an automatic and a manual car. Had the instructions said turn off engine and put the car in park or use the hand brake then I think this would not have happened. So the instructions are wrong, they are fine for automatic cars, but wrong for manual cars. This is day light robbery, they should let me get a car wash using a new code and add clarity to directions. I am going to take this up with district manager for shell.

I agree with Mark B. I just waited 20 mins in line to get my car washed. I was fifth in line. While the 2^nd car was getting washed I noticed the owner walk over while the car wash was in process. He stepped inside the actual car wash away from the wet items to look at something. My inner voice told me «hmmm, maybe something’s wrong with the car wash?» I should have listened but kept my place in line. When it was time I entered my code like I always do, and I don’t upgrade like I always do. I drive in and the words flash: back up slowly. So I back up and back up and back up til I can’t back up anymore. I am pissed at this because I waited so damn long! The female attendant said I was supposed to hit no upgrade when I entered the code so now I have to drive forward around and wait behind 2 more cars before I can re enter my code again! WTF!!! I am livid at this point. The owner comes over and says its my fault that the machine did that so I can either wait in the long line again or get a refund. He keeps saying: it’s your fault because u tripped the sensor… Etc etc. which completely conflicts with the other attendants accusation that iwas supposed to hit no upgrade when I went in the wash. The owner can shove it. Saying that it’s my fault that I tripped some «thingy»! He keeps calling it a thingy! Like I don’t understand! Please don’t support businesses like this, that thrive off cheating the customer out of an honest service. He is definitely pulling the wool over his customers eyes with his car wash service. I wouldn’t be surprised if the car wash has an out of order sign sometime this week! I will be using the Chevron station across the street! Shell SUCKS!!!

Whenever I need gas quick I come here, gas is always a decent price.

Stop goin to this place! Rude attendants! Their carwash stop working in the middle of the wash, so i went inside to find out what is wrong. The filipina attendant gave me the evil look and yelled to the indian attendant «the car wash is broken again» then the guy told me if u do it again and it breaks im not giving your money back. Hell To The No! No one talks to me like that. He said i moved my car thats why the car wash stopped, how can i move the car while the car wash is working? So i told him to shove it up his and give my money back… Should have complained to the district manager of shell but decided to let it go for now, not goin back to this station

Leaving the bart station at 1am and realized I didn’t have gas left. During the day it seems ok but at night there’s some sketch factor. I can appreciate nowadays that most stations have auto credit card interfaces where you never have to deal with the person working there. Decent prices, quick in and out

This one is close to my house and unlike the chevron across the street the pumps are never out of order and they have a car wash

One of the more cheaper Shells in Union City; if not the cheapest. For brand name gas for somewhat of a lower price. This is the place in Union City.