Century 21 Picciuto Realty

Maria Maciel has been acting as dual agent on a property I first signed the contract back on October 12^th. BEFORE I even signed, I asked her if there were liens on the property in a phone conversation and she told me they had been taken care of by the bank. That made my decision to move forward with viewing the place, easy. After seeing the condo and signing the paperwork, I went and EMAILED her confirming the above statements. She took the same stance and said the bank took care of them. Well, fast forward to November 19 and I get a phone call from her «The bank approved the short sale but there’s a problem, they’re not covering the HOA fees». Immediately I was stunned. She told me this was taken care of already — never disclosed that it was still «in negotiations» (and as I’ve said, I have the emails to prove it). I felt lied to. It’s dishonesty at it’s finest. Anytime I speak on the phone with her, she tries to speak over me and control the conversation. She is very defensive and rude. INCREDIBLY UNPROFESSIONAL. I do plan on reporting her to the Realtors Board as I feel she misled me but her response was «I had to look out for the best interest of my seller». Well, I reminded her quickly she was acting as dual and was my agent too. I can’t wait for this process to be over. Never have a I dealt with such an unprofessional woman in my life.

We used Barry Goldman at Picciuto Realty to try to sell our house. He overpriced it from the start and it lingered on the market for months before we even had an open house. WE had to request an open house AND we had to ask him his recommendation for a price drop because he seemed to timid to give us his honest professional opinion from the beginning. We dropped the price twice, but were always behind the market. The house lingered on the market for a year until we finally were too frustrated to give him and his agency any more chances. I don’t recommend this company or realtor. They don’t seem to know the market or do much to even get their own realtors to show your house (like commission bonuses??) and aren’t direct or aggressive enough. To add to the frustration, whoever answers the phones needs to do a better job. We had several miscommunications that led to scheduling mix-​ups. I recently saw a house on a Sunday afternoon that was listed by Picciuto Realty, and I wanted to get details so I called, and the phone rang and rang and rang until I finally got frustrated and hung up. It really made me wonder how many people might have wanted to see my house and got frustrated, or their calls weren’t returned and gave up.