Green Grove Fruit & Flower

Please do not go or spend your money here L. These people are the worst ever, they ruined my wives first Mother’s Day by giving her dead flowers. For starters I payed over $ 100 for an arrangement I saw on their website, when my wife received it she was not surprised or amazed because the flowers were dead and it looked like a 5yr old made it. Once I called to complain they hung up on me, then I called back and the owner called me a dick for complaining on Mother’s Day and slammed the phone on me. I tried calling back and the owner told me to go fuck my self. PLEASE DO NOT RUIN SOMEONES DAY BY ORDERING THEM ANYTHING FROM HERE.

PLEASE DO NOT SPEND YOUR MONEY HERE– my boyfriend ordered orchids for me on 2/9/16(I’ve been too busy to write a review) for my birthday through 1800-​flowers. First green grove ruined the surprise by calling me and asking what time I’m in the office because they’d like to deliver the flowers, no company has ever done that they’d usually call the sender with questions NOT the recipient. While I was bummed the surprise was ruined I didn’t let it bother me much. The delivery eventually showed and most of the orchids were bruised and falling off! I was disappointed, I hadn’t said anything to my boyfriend I simply sent a picture of them like I usually do and ofcourse he was dissatisfied. He called 1800-​flowers they said the company Green grove would be sending a fresh batch, HOWEVER I received a voicemail from whom I assume to be the manager saying «listen we got your flowers to you yesterday. Call us back I’m not sure why you’re trying to cancel this thing. It’s the florist call us 903−624−9991». OK THE TONE OF THE VOICEMAIL WAS IMPOLITE, again I didn’t let it bother me I called him back and he didn’t even offer to send over fresh flowers to save face for the company! Instead he asked what time I’ll be there until and he’ll come get the merchandise. WOW! My boyfriend paid $ 99.00 for dead orchids BUT YOU’RE THE ONE WITH THE ATTITUDE? Anyone looking for a florist I suggest Halls florist, EVERY ARRANGEMENT MY BOYFRIEND HAS SENT FROM THEM (atleast once a month) HAS BEEN AMAZING AND FRESH. This company green grove is pathetic with the absolute WORST customer service.

Don’t go here if you like choosing your own flowers. If you like employees telling you to «hurry up and choose your bouquet» then this is the place for you! I went by today to buy flowers for Mother’s Day. Kevin (at least that’s the name he gave), a mngr., nastily tried to rush me into picking up my flowers b/​c he said there was «a lot going on in the store.» The store was EMPTY when he made the comment. :blankstare: I was not asking for help, simply surveying the store, seeing what flowers they had & putting the ones I wanted together in a bouquet for my Mom — a bouquet that I was carrying. NO effort required on Kevin’s part. This is, mind you, after I had already purchased about 8 other vegetable plants from there.
Oh, I should also mention that they don’t answer the phone. I started calling at 8:00am (trying to save a visit in case they didn’t have what I wanted). No answer. When I got there «Kevin» told me that they were too busy to ans. the phone. It’s a small store with at least 4 people working…
One star b/​c horrible employees can make what could otherwise be great, terrible!