iSmoke Shop

Sometimes it’s not about what you know but who you know.

I went In for the first time a couple of months ago to get off cigs and to get a electronic Vape.
When I got to the store I told the girl that I was new to this and I have no idea what to get or anything.
So she pointed out the «best one to get» all that stuff. I ended up spending over $ 70 on just One vape, and one bottle of 20ml juices.
Now Vaping for months now, I’ve exceeded my journey in Vaping, now using mechanical mods, wrapping my own coils etc etc. when I went to a Vape shop for the first time. I see that they had the same Vape that I gotten for my first one. But there’s was sooooo much cheaper than mine. There’s was only $ 16 and it came with a free bottle of juice (15ml). And it was the same Vape. I felt like I got used and taken advantage of.
I do go back still but I don’t buy anything from them. Just look. But there Vaping selection is big at all.
If your thinking about quitting cigs or thinking about starting to Vape. Definitely check out this store in Linden called Cloud Chaser Vapors, best place, awesome guys, awesome selection of juices and get hear.

Friendly smoke shop, the kid new a lot which is always great! Found my turtle glass pipe it’s a beaut!!! I’m in love all over again. Btw the prices are not to shabby

Beware! I went here yesterday to purchase a vapor ecig. I purchased the Vaportech one that they had available and was convinced to buy the more expensive tank. All together the Ecig, tank and 2 liquids were $ 72. I brought the items home which had been pre filled by the women working there. When I went to use the ecig later that day I realized that the ecig was leaking liquid from the tank which I was ingesting. I went back to the store immediately and the women whom sold me it said I could not return or exchange it and that her boss did not like taking returns and if I wanted to go any further I would need to call the number on the business card (which is the stores vm). I left two messages for the «boss» named Dan who decided to never call me back. This business and it’s managers/​owners are unethical and should be reported to the BBB and put out of business. This place is ridiculously expensive on top of that, don’t give them your business.

NOT A MORNING PERSON APPARENTLY! HORRIBLE CUSTOMER SERVICE!
The first time I went here the service was decent. The guy behind the counter was knowledgeable about the product (micro g). There weren’t any bad vibes despite my barrage of questioning on everything I could think of. I took my product home and all was right in the world…
A few weeks later, this product was broken, and I called the shop to see if they stocked the replacement part I needed. First, I got the answering machine, and while i listened to the machine, I got 2 text messages from the number, dictating exactly what I was hearing. When I decided to call back, the guy who answered the phone sounded like someone picking up their cell phone, not answering the phone for a business. I asked if I had the right number and he assured me I did. I proceeded to tell him my situation and ask if he had the part. He told me they didnt stock it and because it was memorial day weekend he couldnt order me another one until Tuesday, to which I responded I may as well just order it myself if its going to take that long. And this is where this interaction went sour…
The product was currently on sale direct from the manufacturer for $ 50 cheaper than I had orignally purchased it for, so I considered getting a new one. When I asked him a few questions, he responded with a terrible attitude, immediately causing me to not want to do business here anymore. I brought up the deal on the website of the company, he told me I was lying.
I ended the conversation and moments later got a text from this person with a picture of the product on the website with the sale price and his explanation, but no apology for his EPIC rudeness and horrible response to a customer in need of assistance. He continued to text me about all of his other happy customers and made it clear my business didnt matter to him. But when I asked him about the warranty he ignored my question.
Moments later I called Pipe Kingz, where the shop owner Keith answered the phone. I explained my situation and what I needed, but he also didnt have the part available. Then he told me he would make it available from a full package so I could replace it today, and he would put me in touch with his rep for the manufacturer so I could get my part replaced under the warranty. First time this guy has ever spoken to me and he is bending over backward to help me out. I go to the shop, make it happen no problem.
Wow! never going to ismoke again, I hope the rest of you are never in a pinch and go to them for help because once they have your money they dont give a damn about you.

The employees are nice and the selection of product is good, but the store policy on returns and exchanges has screwed me over.
I recently purchased a small 2-​hose hookah from here and it doesn’t function properly. I get no flavor from it whatsoever. I have tried many solutions to this and none of them worked. This ranged from aerating the tobacco, using more, using less, using smaller coals, larger coals, broken up coals, using different flavored shisha, etc etc etc.
The guy behind the counter even looked up solutions for me on his own time and gave me a free flavor to try in case the one I had just wasn’t burning right. Nothing’s worked.
The day eventually came about two weeks later when I figured nothing was going to work short of getting a new pipe. However, their returns and exchange policy is strict on this, in that the store manager refused to help me in any way beyond taking more of my money.
I offered to purchase a more expensive model if they’d do an exchange, and even pay a restocking fee on the seemingly broken item I wanted to return. They offered 10% off of the purchase of a new hookah (which if you’d get anyway if you show them the Unilocal coupon) and said they couldn’t do anything else for me. The guy behind the counter clearly wanted to help but the store manager only sees dollar signs. They would literally be making back the money from the exchange with my continued business.
So for now I’m stuck trying and retrying different solutions to getting any flavor out of it until I can afford a new hookah– but I sure as hell won’t be buying it from here. My business will be done online from now on because this store offers just as much for their customers as a website would, except with a higher price tag.
TL;DR — buy your tobacco here if you want to support local business over online companies, but don’t get your equipment here.

Solid smoke shop — I got hookah and the shisha tobacco I like and tried some new flavors. Good customer service and nice people. It’s better than the smoke shops I used to go to.