Universal Travel Services

Horrible! After doing some research myself for vacation packages, I wanted to call this company to see if they could find me lower prices on packages. I spoke with «Frank», he told me prices for a flight then for both the flight & hotel. I was surprised that he found it so quickly. Earlier I had called other travel agencies who wanted to find me lots of packages to choose, so they took there time and emailed me info. Anyhow I told him, I found better prices on my own, on
Which was true! About $ 300less then what he said. he went on to say ok well im Not going to spend x amount of days looking for a cheaper package deal for you, so u found a cheaper deal, go with them!!! I hung up. He was unprofessional, rude, did Not care to take time to even research for me. I would never want to lose a customer nor would I ever push them to go else where! Bad customer service, he seems to not give a shit. I am happy to take my business elsewhere. Thanks for nothing Frank. Btw, I didnt want to leave a star, but this website made me. no stars are needed for this place