Bedol What’s Next

If there were 0 stars…
I ordered a business card case with them in August that was advertised on their website and they did not have it available.
It took 2 months and 13 emails until I finally gave up and asked my credit card company for the money back in order to get a refund.
I was then sent this email:
«I told you we were issuing a credit. So now you will get a credit and you are going to cost us $ 15.00 because you filed a dispute with your credit card company.
Thanks a lot.»
I responded:
«My order was placed on August 2^nd and it is almost October. Get your act together and never write an email to a customer like this ever again. I will be sure to give you the worst reviews.»
And they just couldn’t help themselves:
«The feeling is mutual.»
Worst customer service ever, no professionalism and a pretty bad/​sketchy website to begin with. I should have known.

The concept is cool but the product quality and customer service are inferior. Bought a motion sensor clock that didn’t work. Sent it back past the 30 day mark and they refused the return even though it had never been used. So, all in all Bedol is a big fail. Poor quality products and lacking customer service. They could learn a few things from Nordstrom.

I love this place. It is hard to categorize. Think of it as Flax, the big San Fran arts mail order store, if they had a local store and someone coming up with really novel new products.
Bedol has all sorts of cool gift ideas for the person who has everything but wants something new. Calculators, a video capture pen, a clock that runs on tapwater, watches, pens, organizers, nicely bound sketchbooks — novel, cool things, designed artfully and tastefully displayed.
Where else can you find a swiss army knife with a flip out memory stick?