Gloria Stevens, M.D.

I was given a second opinion to Dr. Gloria Stevens and although I have Blue Shield of California was refused by her practice. I have an HMO and was cleared by them to see this doctor and they won’t take a new patient that isn’t from their local area. I just don’t understand why that would be. The receptionist was matter of fact and this issue was quite black and white for her. I wonder if the doctor understands how devastating this was for me since I don’t trust my local dermatologist for treatment. Thank you for letting me start all over in my search for a trusted dermatologist.

Dr Gloria Stevens and Dr Ron Liskanich have been my dermatologist office of choice for almost 20 years. Dr. Stevens and her staff has kept my skin glowing and young and I’m so happy when I look in the mirror. The result is because of her and her continuing education in her field. Thank you Dr Stevens for making all my visits worth while. Jill

I was put on hold for 15 minutes twice just to make an appointment. There is actually no point to making one because it’s not like you’ll be seen at your appointment time anyways. The front staff is unhelpful and will make you wait when they are doing absolutely nothing. Just horrible service overall.

As a business owner myself, I do not like to give other businesses a bad review or 1 star, because I know how much work and effort is required to run a business. But the appointment system is not working for this office — it’s irrelevant. I arrived on time for my 2:45pm appointment today 07÷14÷15 and it is 4pm and I am still sitting in the lobby waiting. During my wait, all I heard was the receptionist talking about their personal lives, placing Starbucks orders with the sales reps that come in and not once do they stand up to make sure the list is correct, to ask the clients if they need help with their paperwork or to assure that the appointments are on time.
At 4:00pm I got up to see how much longer it was going to be, the 3 receptionist scatter to look for my file and all 3 just look at one another. Dr. Stevens is very sweet and professional, but the appointments and wait times are not acceptable. I rescheduled three of my own client appointments to make it here on time and I had to leave in order to make it to my 5:30pm in Los Angeles, because I don’t like to make my clients wait, because their time is valuable too.

This was my second time seeing Dr. Liskanich and all I can say is that I’m very pleased with the overall experience. My appointment was at 8:30 a.m. and I was brought back to see Dr. Liskanich shortly after 8:30 a.m. No wait time at all. Dr. Liskanich took the time to review my results of a mole biopsy from the previous month and also made time to do an additional 2 biopsies and some laser work on my face. The process of the biopsy was smooth and not painful. And my scars from my last procedure are healing perfectly. The one on my arm is barely noticeable. Dr. Liskanich is very skilled and knowledgable with his practice. I was out of the office by 8:50 a.m. The front staff is very friendly and the front office space is comfortable and clean. There are more than enough chairs in the waiting area. I was surprised too that last month, Dr. Liskanich took the time to do a full body exam for any suspicious moles and took the time to tell me what each one was and which ones I should be concerned about. He also keeps a woman assistant in the room so you feel more comfortable. Overall I’m extremely satisfied with the care I received from the staff and will definitely be returning again and again in the future.

Well all I can say is Dr. Gloria Stevens is the best! I am the type of person who is afraid of doctors and shots, and any type of discomfort etc. So for years I have not gone to doctors or even dentists.
If you had seen me in person you might have thought I looked pretty good, but I can tell you that looks can be deceiving. And because of my stupid ego I almost had a stroke because I didn’t know that I had high blood pressure. I was only in my early 40’s and reasonably fit at the time. Luckily I found a really good doctor (Dr. Hakak, Covina), who was the type of guy that did tests and took the time and didn’t just rush me out the door.
Some things can go unnoticed, and we need excellent doctors who are willing to take the time to bring those potential issues if they exist to our attention before they get out of hand. So after getting my blood pressure under control and getting a full physical and being prescribed a tiny pill a day for that issue, (no big deal), I realized it could have been much worse. I had another chance at life, and I was not going to waste it. So I decided to do it all and see a dentist and also a dermatologist.
And once again because I had been such a chicken for so long, I almost lost a tooth because of an overlooked cavity. But luckily it was saved by a first rate dentist (Dr. Manalese, Covina) also an amazing doctor!!! So once again, I realized that any minor discomfort I might have had to endure upfront on routine visits was again insignificant to what later I had to face because I procrastinated. Minor visits are no big deal.
The third step led me to find a good dermatologist. I wanted someone to look me over and quell any fears I might have had over any imperfections on my skin. There is always something, and that’s my point. So I tried several dermatologists and I can tell you that to find a good dermatologist is not easy. The first two that I saw dismissed my concerns and tried to get me out the door in under 5 minutes each. The first was noticeably frustrated that I wanted him to look me over completely. He wanted me to have a certain concern and beyond that to get me out the door.
The second dermatologist just said that everything I pointed out was nothing. This guy actually sold pottery in the reception area that his family made, so when I read criticisms that Dr. Gloria Stevens has certain creams, and products actually relating to dermatology for sale, I find it laughable that anyone would criticize this at all.
Dr. Gloria Stevens is concerned about your skin and keeping you healthy. She is simply brilliant at dermatology in my opinion and yes they do sell creams and other items to protect you and help your skin but the prices are reasonable and the quality is better than you might find locally. And she also gives free samples lots of times when you only need a little, like when you have had something treated and only need a small amount for short term care.
She is a dermatologist and they don’t hard sell you anything. In fact I have seen many people come in specifically to buy creams because they love them, because they must work. Most are designed to protect you from the sun, or hydrate, etc, All good stuff. And can you buy them elsewhere??? Sure, they don’t have a problem with that, Dr. Gloria Stevens just wants you to do something vs. nothing for your sake.
I have not found her office to be pushy in any way and her husband is also a dermatologist there and Dr Gloria Stevens is not afraid to have him come in if he is available as a second set of eyes when needed. So that is also a huge added benefit if you ask me.
Is there a wait? Yes there can be sometimes, big deal, bring a book, play on your phone if you want to, so what. When she see’s you, you will forget about the wait if there was one because you will be treated like you are in first class. You will leave feeling cared about and well taken care of, and those feelings have alot of value in my opinion!
And rest assured, she will take the time to look at every aspect of what you need. And she will not only see what is apparent to you, she will see so much more. She is very meticulous about taking the time needed and you will feel that you have finally found the type of doctor they only portrait in old moves. (The doctors that had a bedside manner and cared about their patients).
If I could do it all over again I would have routinely seen doctors because then the issues I had would have been fixed easier and realized sooner, and I would have felt better.
But I cant go back, all I can do is enjoy today and move forward knowing that currently I am fine and have great doctors that really care. And hopefully help some of you with this. I have learned so much from sites like youtube and Unilocal,so my goal here is to give a little bit back. You don’t have to take my word for it, but if you try Dr. Gloria Stevens just once I assure you, you wont regret it.
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Disappointed in the extreme wait time for appointments. Every time I come here I’ve got to wait 2 hours, and what’s worse is they don’t even bother to tell you that they’re hours behind. Small waiting room, I had to stand most of the time. Very poor customer service, some of the front staff was very rude to me. I’ve been here a few times now but I will not be coming back… I’ve only had horrible experiences here! They lost me as a patient yesterday.

The first appointment I had, I waited over an hour and wasn’t seen. The second appointment I had, the Doctor wrote me a prescription for a name brand acne medication, which my insurance wouldn’t cover. I asked them to write it for the generic name and they told me to come in and buy it from them instead. I told them I wanted to see if my insurance would cover the generic medication and they told me it would be an additional $ 25 charge to see if my insurance would cover it.
The waiting room is packed so there is no client privacy, the wait times are ridiculous, the front staff is unhelpful, and they are running a racket. No thanks!

I used to go to Stevens for years and was always happy with her. Lately, it has become easier to see Dr Liskanich, so I have been his patient for the last several years. I feel he is just as competent without the extended wait times.

I’ve been a patient of Dr. Stevens for nearly 15 years and I wouldn’t go to anyone else. She always listens to all of my concerns and answers all of my questions. She even notices rogue moles and deals with them instantly. She is so meticulous. And so very knowledgeable. In reading the other reviews, I do have to agree that at times the wait can be a bit longer than anticipated, but I honestly feel it’s no different than seeing my GP doctor. (Now that I think about it… maybe it’s all of my rogue moles that causes her to fall behind). Sorry people! I highly recommend Dr. Stevens. As an added bonus, her staff is so friendly and helpful. I wouldn’t trust my skin to anyone else.

I see Dr. Liskanich here and I always have great service. They are very attentive here and the staff is friendly. They sell various makeup products in the front and all the girls working in the front are knowledgable and have personally used many of the products that they promote. The wait is usually pretty long though, so do keep that in mind, but I just think it’s because it’s a really popular office and a lot of people want to see these dermatologists. My acne has never been SO in control. I have the clearest skin ever since seeing them.

Dr. Ronald Liskanich D.O. was short and rude in dealing with my mother’s appointment regarding a few moles. She had all the normal complaints already addressed on this form extensive waiting times, poor communication skills (from both the doctors and the staff), etc. We even had to seek outside help to understand the diagnosis. This entailed having this office fax us the lab results. After receiving the fax their office fax machine continued to redial us for the next 24 hours. We tried to call their office and apparently there’s no one there or able to except phone calls. A menacing practice with subpar customer service. STAY AWAY!
Finally there was one more issue. My mother thought she was seeing a medical doctor. When in fact Dr. Liskianch is not a MD he is a DO.

My appointment was at 9:30 after an hour of waiting I went back up to the front desk to ask how much longer, the receptionist said it shouldn’t be much longer and didn’t really care that I have been there for an hour waiting. I didn’t get seen till after 11, I don’t understand why a businesses would make appointments and constantly run long, at least that’s what I have seen on other reviews. This offices customer service is horrible!!!

Best Dermatologist I’ve ever seen and visited. I was well informed and would not go to any other location, Dr. Stevens spent a good amount of time with me and truly showed concerns and cared for me. She even followed up with me over the phone and squeezed in an appointment with me for a follow up visit. Don’t trust the other reviews. She’s awesome!!!

Dr. Stevens was recommended to me by the day spa I go to for facials„ they informed me to make my appointment for the earliest one available. They also told me the later in the afternoon the appointment, there will be a wait time because the scheduling is booked solid. I don’t mind going in at 8 AM to see her first thing in the morning. The office is clean and the staff is courteous.

Dr. Stevens treated my broken blood vessels around my nose with the VBeam Laser. I’m very happy with the results because I wasn’t bruised and they were pretty much gone. She’s the best doctor that treated me with this laser because other offices either left me bruised or sometimes the settings were not high enough that I didn’t get the results I wanted. On top of that, I paid hundreds less than I paid for in other offices. I was also recommended Avene anti redness cleansers and moisturizers which were affordable. If you have rosacea, see Dr. Stevens! She’s also such a nice lady too.

Last visit for me, the wait times are at least an hour, every time! They don’t care!
The doctors think they are better than everyone else and could care less!
If you call and ask how they are running, they say everyone is on time, complete liars!
Go somewhere else, there are others that care and can schedule an office, this group has no idea.
I’ve talked to Gloria about it and she just blew me off. It starts at the top Gloria, you taught your staff well.
They think they are the only doctors in town, they are not!
PLEASE, save yourself the wasted time and go somewhere else!
The office is old, the waiting room is packed and hot.

Being a patient of Dr. Gloria Stevens has been one of the best decisions I have ever made! She is extremely professional and knowledgeable about my skin condition, especially treating my aggressive acne and eczema. Instead of just promoting products like many other Derms I went too, she really took the time to sit down and discuss the best option and treatment possible for me. She put me on a treatment plan that was reasonable with my insurance and my skin has never looked better. After struggling with acne for years, I really thought that nothing or no one could help me. She is so knowledgable about her craft and explained thoroughly all my options. Not only did she give me best medication and topicals, this doctor actually cares about her patients…
Yes you will probably have to wait to get an appointment but trust me it is worth it! She takes the time with you and does not rush you out like many other Derms! She spends time with her patients and is one of the most respected dermatologists in California. If you really want expertise and someone who can really help your condition make an appointment today. Trust me it’s worth it!

First appointment took ~2 hours … Waiting is very very very bad. My mom and I saw people here for around the same time so it’s almost everyone who deals with this looooonnnggggg waiting… :(

My issue with this dermatologist is that I made an appointment with Gloria Stevens, but it wasn’t until my 3^rd appointment that I learned that the person treating me was not Gloria Stevens. Most disconcerting.