Home Performance Matters

Absolutely one of the best companies I have ever dealt with!

Used HPM to insulate some interior walls. This a copy of the email I sent to them after the work was done.
Thank you for the excellent service! The top 4 reasons your company will do well in the future:
1. You came when you said you would. Showed up at 7 am sharp. (the call a day ahead was also great)
2. You took pride in the work, and cared about my property. Plastic protection installed everywhere.
3. The work was done properly, promptly, and you kept me advised as the job progressed.
4. Clean up was excellent. Not a bit of debris to be found anywhere.

The initial review has been revised to reflect my satisfaction with HPM’s followup.
Jonathan got back in touch with me to discuss their misstep in scheduling, and wanted a second chance at earning my business. WIthout a doubt, they have succeeded.
Nate came out as scheduled for the audit and did a fantastic job at determining where my home was inefficient with a battery of tests ranging from air leakage, heat transfer, and system performance. I was present for every step and Nate was there with great answers to any questions that I had.
A week later Jonathan visited my home with a proposal, detailing the findings and calculations made from the data collection the week prior.
Improvements were identified as well as their impact on the overall projected efficiency of the home as well as rebates, their contingencies and where the most benefit could be extracted.
I am both happy with the scientific approach Nate and Jonathan used in this audit as well as the professionalism in delivering a proposal based on real evidence, not assumptions.
I will be using HPM to improve the comfort and energy efficiency of my home soon.

We were looking for an energy audit company on Angie’s List that was highly rated. We found one named Home Performance Matters, Upland, Ca. We were very impressed with the detailed and comprehensive testing Nate did on our house. We had already completed many energy saving projects including Solar over the last few years. Nate’s energy audit gave us ideas of things we hadn’t already completed. Jonathan also came out to our home and gave us a complete organized binder with everything Nate had tested for and all the findings of the audit. We did decide to add insulation to our attic to bring it up to R-​38 value. Matt’s crew John and Benjamin did an excellent job adding insulation and putting it in areas that were very hard to get to. Thank you Home Performance Matters and all your great employees for an awesome energy audit and a great attic insulation job. Jerry and Judy W., Moreno Valley, Ca.

I found HPM on Unilocal after researching companies for the Energy Upgrade CA program and there was no question that HPM was the company I was going to use. I purchased my first home and within 30 days of obtaining the keys, Andrew, Michael, and the HPM team installed my new windows and ducting. The staff was very clean, professional, and the work is quality.
Andrew and Michael were always available to answer my questions and met with us at times or days that worked for me and my husband. It’s rare to see a company that cares so much about it’s clients, especially an owner who meets you so that you UNDERSTAND the importance of installing energy efficient items into your home. We were never pressured to add anything and we were given a tour of the shop where they make their windows.
This company is not your average company. Andrew (the owner) invited my husband and I to a pizza party for Memorial Day since my husband is a Marine. It was wonderful to meet the staff and their families before they started installation at our home. It made the experience even better!
My projected rebate was $ 3500 and it ended up being over $ 4250! If that wasn’t exciting enough, I just got my first electricity bill and it was only $ 33!!! Thank you so much HPM, you made my first large homeowner purchase a wonderful experience.

Bought a house last summer that needed an entire HVAC, Insulation and windows… Andrew and his team were literally the best people I have ever worked with… really wanted to educate me… and ensure a total win/​win.
last month when it was 104 outside, my house (without the air on) only got up to 78.
One more thing, because we were knew to the area, while the crew was here working, Andrew invited a bunch of his clients from the neighborhood over, bought everyone lunch, and ensured that we met our neighbors… great guys who breaks down the professional barriers to make a truly humanistic experience!
Absolutely would recommend them to anyone!

My husband and I were probably like the majority of people today that don’t really understand what energy efficient means or how it effected our pocketbooks. Every month we’d get our gas and electric bill and pay it as usual not really recognizing what we were spending the money on. A fact of life, right? Or so I thought… until we met the Home Performance Matter’s team. From the first meeting to the end of the project, everyone on the team have been informative, knowledgeable and came with an acute attention to detail. Our project included new windows, sliders, duct replacements and attic insulation. Our home has never felt so comfortable without hot/​cold spots anywhere in our house. And what instant results and return on investment! It’s only been a week and already we are seeing a dramatic savings on electric. Amazing!!!
I have to say that all of these reviews are right on the money. And will recommend HPM to whomever is looking into doing an energy upgrade to their home.
GREAT JOB HPM TEAM!!!

We were very impressed by the professionalism, expertise, and helpfulness of the team at HPM. Their knowledge and services were clearly head and shoulders above the other companies that we looked at. To begin with, the technicians who came out to assess our home were very intelligent, well-​educated, diligent, and polite. It was clear that they had a great deal of pride in working for HPM. We were even more impressed by Andrew Durben, who gave us the most comprehensive home energy assessment we have had. The assessment covered our energy usage, breakdown of the efficiency of our insulation (ceilings, walls, ducts, windows, etc), air tightness of our home, and heating and cooling system performance. This information made it much easier to know exactly where we should focus our time and money in terms of energy upgrades. Despite the high quality of their work, the prices quoted were as low as (or better than) other less qualified competitors. Additionally, we did not feel pressured at all — it seemed that they were genuinely interested in making our home more energy efficient at the lowest possible cost to us. I would highly recommend them to anyone who wants to improve their home and save money in the process.

The home energy audit was very informative. They were very friendly and professional. Did not feel pressured to purchase something. They were very knowledgeable.

It really is hard to find a quality contractor. Home Performance Matters does a great job. The project exceeded my expectations and I received every dime from the rebates that they said I qualified for.
I learned about Home Performance Matters while applying for a City of Covina permit. I was interested in participating in the California energy upgrade program and Home Improvement Matters was listed as a licensed contractors participating in the program.
We received bids from a few contractors. We went with Home Improvement Matters because they fully listened to our concerns regarding the energy inefficiency of our house, then they put together a package with different project options. They really worked with us to find a solution that made our home energy efficient and took advantage of all the available energy rebates, while meeting our budget. Our experience with Andrew was entirely positive. Very easy to communicate with and takes the time to fully answer any questions and concerns that I had during the project.
I had a full air conditioning & furnace upgrade with new ducts and vents. I also had insulation installed in my attic and outside walls of my home. The workers are very skilled and professional. They made sure everything was done to my satisfaction.
The city inspection was a breeze. The city inspector commented to me that they do very good work. Eight months after the job everything is working beautifully. My house has never been so comfortable.

We first met some of the Home Performance Matters employees in 2010, then in 2011 we committed to a full home energy upgrade. Our goal was of course to reduce energy usage, but for us it was much more about having a home that was consistently comfortable with no hot or cold spots.
What I like the most about Home Performance Matters is how thorough, honest, hard working, and attentive to detail they are. Every employee that we worked with was a pleasure to be around. They were all friendly and (almost) made it fun to have your house upended with construction in every part of our humble, and now very comfortable, abode.
The first step was the Home Energy Audit conducted by Brad from HPM who was very professional and thorough and he was good at it. Brad let me watch the Audit and happily answered questions I had, which were many. HPM has invested a lot of dollars into high quality energy audit equipment, so you know you will have a very accurate energy baseline of your home.
The 2^nd step was Andrew spent hours with us figuring out exactly which energy upgrades would be best suited for our house and most importantly for our lifestyle and needs. Andrew gave us very detailed summaries, actually, an entire notebook, filled with different options for us as well as energy rebates that apply. We went thru each page with him and selected the options that fit our budget and that would give us the most benefit. Andrew would tell us what he recommended, and often it was the less expensive option, plus he would tell us from his experience why he would do something a certain way. HPM allowed me to save some money by letting me do the exterior and interior re-​painting and drywall patching myself (which I did and it looks good btw).
We paid a small fee for HPM to manage the red tape of the rebates, tracking them and communications with us and the rebate people. The rebates change all the time and I would recommend having HPM manage the rebates for you.
HPM insulated all exterior walls as well as refilled in parts of the attic insulation, we had all new duct-​work and vents installed and they took the time to walk around the entire house with us and marked the spots were we wanted the vents installed. They covered and cleaned up every step of the way. HPM installed an innovative furnace in the attic that only uses hot water supplied from the water heater. So now we have an extra closet in the house were the old furnace was located. To give you an idea of how much more insulated our home is now, we took out a 12 year old 80 to 100,000 BTU furnace and replaced it with in a new 20,000 BTU furnace. They installed a bathroom fan too and a hot water re-​circulation pump. We removed our A.C. and tried to go without, which we did for 4 months. but last summer of 2012 was just too hot, so we called HPM and because they knew we were sort of in a hurry, they got to us in just a day or two and installed a new 2 TON high efficiency A.C. that cools the house just fine. Note that our old air conditioner was a 5 TON. This 60% reduction in size of the A.C. shows the difference in energy consumption of our home before and after.
Of course there had to be at least 50 or 100 holes in the exterior stucco of the home, they patched every single one so that they are not visible unless you know what you are looking for.
The home is significantly cooler in the summer and warmer in the winter, and way way way more comfortable. B4 the energy upgrade we had hot spots and cold spots. The furnace would kick on and blow hot air for 3 or 4 minutes, then you could feel the house getting colder and the furnace would kick in again about every 10 minutes. Our main TV room was usually freezing or super hot compared to the rest of the home. They filled the ceiling of this room with insulation and it is a cozy room now. HPM took detailed measurements of each vent and custom designed and sized a heating system that would only put the heating or cooling needed into each room. After the upgrade, our home is a consistent cozy temperature all the time.
There are other things we might do. We did not have the crawlspace insulated, but I’m wishing now that we had done that, so we might do that soon. I thought maybe I could do that myself, but I think it would be a lot of work and HPM is probably better at than I am.
Also, we are going to get a Green Point Rating certification done soon too. It is like having your home LEED certified.
My review is almost too good to be true, but HPM is really good at energy upgrades and they deserve a good rating. If you want to check for yourself call HPM and I give them permission to give you our number and you can visit our home and see for yourself the quality improvements they did and how it has drastically changed the quality of the space.

Worth every penny! Excellent, respectful & hardworking crew!
Really professional and organized! Good quality work. They made sure I was informed and satisfied along every step. Every issue I brought up was thoroughly addressed and fixed (there were hardly any issues). They insulated the walls, attic and under the house (crawl space), added new windows, installed a tankless water heater and a bathroom fan. All was done with quality and my house is significantly cooler in the summer. Huge difference. All the workers were very respectful too. Always kept my property clean. They took all trash away too. They seemed too good to be true when I first started working with them, but they really are that good. Just waiting on my rebates now…