Interstate All Battery Center

Came here in late 2014 to replace a battery that no longer held a charge. They tested the battery and told me «this battery is no longer made, we have a replacement battery but it will be at a cost of $ 96» (Even though it was still in warranty) I didn’t know any better and paid the difference and went on my way.
Fast forward to today: I took that same battery back as it no longer holds a charge. They checked the battery and went to their book and then told me the SAME THING! AGAIN– Even though the battery was under warranty, the guy tells me «the recommended battery is now $ 96 plus tax and that’s what your cost will be after we deduct the price difference of your defective battery» I told them «NO! This battery should be free as its fully under warranty» the employee proceeds to say to me «Oh, you want the same battery type that you brought in? Then there’s no charge»
WTF?! I’ve come to the conclusion that they tell you «your battery type is different and you need to pay out of pocket to upgrade to the new recommended battery» just to rip you off.
Bottom line is: MAKE SURE YOU KNOW THE WARRANTY AND DONT LET THEM SCREW YOU OVER BY SAYING YOUR BATTERY IS NO LONGER MADE OR HAS BEEN REPLACED BY A DIFFERENT MODEL!

I would definite take all of my cars, friends cars here! Their sale team is amazing, knowledgeable, courteous and most importantly fast! I took my car to Sears earlier and it took about a good 40 minute just to do a battery test by the receptionist /​adviser person non the less. Here their Tech did a check and give me a print out showing me exactly what I need to know. Also, thought I didn’t use this, they do have a battery loner program as well. And also while they where changing my battery, the linked a direct power up to my car OBD2 so I don’t have to re-​enter in any settings or radio code. I am a big fan of fast and great service and this is the place to go for car battery!

Last July 8^th, 2014 I purchased two batteries for my RV from this store. Yesterday one of the batteries went completely dead. I brought it in, was greeted by Karl who had it tested and found out it was totally drained. Before I could even speak a word and without any questions it was replaced!
I understand these batteries have a one year warranty on them, but yesterday was the 15^th of July, 2015. A lot of dealers would try to nickel and dime you by pro-​rating their product, not this place. Karl apologized and handed me a brand new battery without blinking an eye, that’s what I call costumer service!
A friend recommended this store to me a year ago and I can see why. Friendly service people plus great costumer service equals repeat business. I am a loyal customer for life.

GOOD: San B store on E St gave me a new battery … I have bought many battery’s from this location — people treated me fair ;-)
BAD: I got a defective battery from Upland Store and had to drive down the mountain 3 times to get everything right. ooooh welllll ;(
but all in all — interstate tried to do a good job — nice people — they are ok to do business with for sure — I will again
Captain D –lake arrowhead

Buyer beware. This company will not uphold warranty plus definitely mediocre, overpriced batteries in my experience and I’ll explain why. I bought two higher end batteries from this outfit. Within months I had issues. When I took them in for repair/​exchange under the warranty they would not repair nor exchange and the reason they gave me was that the battery terminals might have been loose and corroded. I explained that I needed a wrench to take battery off my boat since terminals where on tight so the terminals could absolutely not have been loose, and as far as corrosion it was visible that the ends where clean since the batteries where only a few months old. Their response? «My word against theirs». Wow, I was stunned at such bad customer service. I re-​iterated that I personally took battery off with a wrench, so no they where had not been loose, and same outcome. Just seemed like a total copout. Very disappointed at every level of this purchase experience from customer service to price to quality. Buyer bewhare.

Very poor experience. We went to get a battery for my husbands car, and we waited 5 minutes in the lobby without being greeted. We eventually had to walk out to the service area, and were told they couldn’t do the work. That’s fine, but at least treat us with respect and dignity. We will not be patronizing this business again.

We have had an interstate battery in our SUV for about 2 years and then we had a problem. Battery would start.
Was able to jump it and took it directly to Interstate in Upland. I was anxious if I would need to buy a new battery.
Thankfully this store had my receipt on file. After finding out the battery had gone bad, without questions replaced it.
I only had the standard warranty that came with the interstate battery purchase which is longer that a normal warranty.
Within 30 minutes, my new battery (and new warranty) and I were on our way home.
I appreciate the service at Interstate, and their reliable batteries.
Anthony Ratkovic
Euclid Chiropractic

The ONLY place to get all types of batteries. We get our batteries for our cars, trucks, ATVs, Cell Phones, etc at Interstate Battery. Their service is the best! Quality people that provide a quality product. It’s a win-​win for all.

Having seen their t.v. commercials numerous times, I thought I would put them to the test and see if they had a replacement battery for my old Droid phone. First off, let me say that the staff here is really friendly and anxious to help. Turns out, they did not have my battery in stock, but they did say that there was longer-​life battery available, so I went ahead and ordered it. It was $ 40, which I thought was a little steep, but I ordered it anyways.
10 days later it finally arrived. Much to my chagrin, my longer-​life battery was about twice as thick as the original battery (which was not mentioned when I ordered it! Fortunately. there was a replacement battery covered designed to accommodate the distended battery, but now my phone looks like it has a baby bump!
In retrospect, I probably would have gotten a better price and quicker delivery if I had ordered the battery from Amazon. Chalk this one up as a lesson learned. But it felt great supporting a local business.

Interstate battery sucks. My battery was only 43 months old out of a 85 month warranty and the guy at the upland distribution center wanted me to pay $ 75.00 bucks to replace it! Midas is an authorized dealer and they wouldn’t even replace it. Beware there is NO WARRANTY FOR THE INTERSTATE BATTERY. It cheaper to go buy a brand new battery that’s another brand that will actually last.

Great service. Had a battery issue and they took care it. Even though I had bought it at another shop. Ask for Kevin Castillo, good guy that won’t steer you wrong.