Kessler Alair Insurance Services

Mike made the process super easy. He patiently listened to all my questions and answered them in a way I could understand. By the end of the conversation I had completely affordable auto insurance that was customized to my exact needs. Thanks Mike for your assistance, I’m glad I made the phone call! Happy New Year! :)

First time working with Kessler Alair and am happy to say I’m glad I made the call. I needed a quote and in a few minutes I had saved $ 330.00. Thank you Sue

I have nothing bad to say, I just opened up my policy today let me just say Dan Cavasos is awesome. He’s so nice, he explains everything. He makes you feel so comfortable purchasing insurance. He found me something so afordable, I don’t know yet how the customer service will continue since i just opened the policy but Dan is honestly one of the best I’ve met. We were going back and forth with emails and phone calls because I was so nervous since I’ve been robbed by insurance brokers before but he was so patient with me. I will defenitly recommend family and friends.

I first discovered this agency in a professional capacity. In my line of work I deal with various brokers and agents. Under that framework Kessler-​Alair is a true standout among others in the area.
When I became dissatisfied with my then agent, having remembered my professional experience with Kessler-​Alair in general and Ms. Cavazos in particular, it was a logical switch to make. And, I am very glad I did.
The entire staff there is very friendly and knowledgable. They are great with returning calls and keeping timeline promises. They provide superior service and will remain my agent for all my policies for as long as they continue their excellence!

Super pleased with the service from Carrie Adams and Kessler Alair! I love the prompt clear communication and attention to detail. I tend to ask a lot of questions, but I never felt rushed. The answers provided were always knowledgeable and concise. When dealing with insurance you can start to feel like just a number — not with Kessler Alair! Carrie saved me money with better coverage and superior service. Start to finish the process has been fantastic! Highly recommended!

Comparing and buying insurance has got to be one of the most daunting tasks for new homeowners. At least, that’s the way I felt when I set out to find insurance for my home and car. With so many companies out there, where does one start? Luckily for me, Unilocal brought me to Kessler Alair where I was lucky enough to be assigned to Mike.
Mike is the son of the owner and Vice President of the company. What I really appreciate about him more than anything else is his patience in answering my MANY questions as well as his honesty. He was honest and up front about the companies that he was serving as broker for and helped me to find the best policy for my specific needs. He sent me quote after quote with alteration after alteration with the kind of promptness and professionalism that you can only hope for in any industry.
In short, he was the consummate professional and very patient and I appreciate that a lot. I ended up signing up for a Kemper policy which is a completely new company to me, but Mike showed me why their policy beat out all the others.
Thanks Mike!

Been with this specific firm for 22 years, first under my parents policy and then under my own. They just always help me figure it out and are always there. I would leave if I found a cheaper rate. I just can’t seem to make that happen. The guy at costco insurance told me to quit wasting my time searching g cause I wouldn’t find anything cheaper on the market.

Dan Cavazos is amazing and I can’t stress this enough.
I’ve been dealing with him for a few years now. I had an agent but Dan ended up helping me out and has been my go-​to guy for EVERYTHING.
I used to have a policy with an old 97′ Accord and changed vehicles twice and he’s been there the whole way through. He’d quote me on prices and was even gracious enough to quote me on several models when I was going for my 3^rd car.
He’s accessible via e-​mail and phone and always gets back to me in a timely manner. These 5 stars go directly to this guy.
I seriously hope he gets a raise and/​or praise for all he’s doing over there.

Top notch customer service! Our business is in a very unique corner of the Entertainment Industry. Chris Ades and her team have always provided detailed attention to our ever-​morphing and growing services to make certain at every juncture we are properly covered and understand all the facets of what is required to keep us protected. It’s been an absolute pleasure working with Kessler Alair these ten+ years.

I have been a client with Kessler for many, many years and they have consistently provided me exceptional customer service with all my insurance needs. Natalie Nielsen has been servicing my account for years and she is thoroughly knowledgeable with my Auto and Home needs, is very pleasant to speak with and follows up as needed. She even helps manage me to ensure I follow through on the things I need to do or provide. It has always been a pleasure using Kessler as my Broker of choice and I expect that to continue indefinitely.
–Art Alcantar
7÷1÷2014

Spoke with one of their employees (female) months ago and was supposed to get a call back regarding a home insurance quote. Did I ever receive the call? NO. But I did get my email account spammed with their ads.
Professional? Not.
Responsive to customers? Not.
Broker concerned about their reputation and business? Not.
POST-​REVIEW: After seeing the review on-​line, Kessler reached us by phone, offered an exceptional apology that things fell between the cracks and helped us with our concerns for a quote. EXCELLENT JOB NATALIE TO FOLLOW THROUGH ON YOUR CUSTOMER SERVICE.

Kessler Alair presentation at 7 am Carnegie Building today. Great information today! So concerned with everything I see on the news. Felt more informed after the presentation from Mike Donaldson. He really new his stuff.

Kessler Alair has a group of agents and staff who are courteous, professional and knowledgeable. Their staff keeps in contact you to be sure you have all you need within your policies. This is an agency that does not just sell you a policy… they truly care whether your policy is the right one for your needs. I highly recommend them to everyone who tells me they are looking into their insurance needs.
Jill Blanchard
The New Beginning Fitness

I found this agency to be responsive, efficient and understand my needs. Carrie Adams tailored my insurance to me and suggested changes from prior insurances that saved me money and gave me excellent coverage. I would HIGHLY recommend this agency!

I don’t know why my review is filtered. Kessler has saved my company thousands of dollars on insurance.

Mike is an awesome insurance agent. He always follows up with me. He even drove to my house to snap pics if my car to initiate my insurance policy. No one takes time out like that anymore. And I really appreciated that Mike did that.
I definitely recommend Kessler Alair for insurance services. They definitely go the extra mile for you.

They’re speedy and detailed. My agent provided me the most affordable quotes. They’re communication is first-​rate as well — sometimes a bit too much though. I would certainly recommend them.