Pull Up A Chair Event Rentals

I must say I do not review often, or even leave nasty/​negative reviews, however I have to warn people who are counting on renting stuff from this company.
I was actually referred to Pull Up a Chair by someone who knows one of the owners. I looked at their website and found some really nice things that work perfect for my bridal shower.
I called the number given on both Unilocal and their website. First time I called, no answer, so I left a message and waited a few days and received no response. So I call again and she answers and tells me «Oh can you hold on a second the mail man is at my door», so i say of course. She never came back to the phone and i can hear her talking to her dogs! I waited 11 minutes, and never even received a call back. Since this placed offered exactly what i was looking for i called again the next day, left yet another message and still haven’t received a call back. This was three weeks ago. My shower was last weekend, I was lucky enough to find what i needed somewhere else.
My friend (who’s cousin knew the owner), called and got through recently for a baby shower event looking for a certain color table cloth. The lady sent pictures of swatches and set up a payment time and never contacted my friend again nor answered her phone calls or voicemails.
It is a game. They definitely don’t take their business inqueries seriously. Don’t waste your time. Save yourself the frustration.

Pull Up A Chair, thank you so much for making our wedding day so special. Dawn Marie and Tim were so helpful. I loved her ideas on the table setups and loved, loved the chandeliers. The delivery and pick up was right on time. They really went the extra mile to make us feel like anything was possible on our special day. Great customer service, we will definitely use them again and again!
Salina & Paul Telles
5÷14÷16, Wedding Date!

Pull Up A Chair generously donated chairs, tables, and linens for our memorial for our friend who was killed in the San Bernardino incident. We had a very large crowd and we couldn’t have pulled it off without Pull Up A Chair’s help. Everything looked beautiful! The gentlemen who delivered and picked up everything were kind and helpful. We can’t thank them enough for their help.

I made an appointment to have Tim come and look at my garden venue and give me a quote for lighting. My venue is an hour from my home and I had to ask permission to have the garden opened for that evening. Tim never showed up. I tried calling and there was no answer. Still haven’t heard back from them. I guess they don’t need my business.

Great service! I called them needing a small order of chairs (only 15) to be delivered for a meeting we were having that afternoon. Called at 10, had chairs by noon the same day! They picked up the next morning and everything was easy and convenient. I thought I was going to have a really hard time finding a vendor to deliver such a small order and on such short notice. The price was reasonable as well!

So when I started my search for wedding rentals, I was really looking for something affordable and reasonable. And I definitely found this with Pull up a Chair. They had a lot of options. We ended up renting just lines, napkins, water goblets and champagne flutes. They delivered everything, set it up for us and picked it all up at the end of the night with no problems. Sometimes they were hard to get a hold of during the planning process when I had a question, but everything worked out great, and I was very happy with their services.

Pull Up A Chair has always treated me right! They’ve always been so helpful and accommodating and have always had what I needed. I consider them my GO-​TO rental company in the Inland Empire. I definitely recommend giving them a call for your next event!

I needed two kids’ tables and 20 kids’ chairs for my daughter’s birthday party this past weekend. I found Pull Up A Chair online and they called me back within 24 hours with exactly what I was looking for. I loved the fact that they were local and down the street from me. We planned for me to pick them up but they were not ready when I showed up. But since my car was not big enough, I would have to come back the next day with my husband’s truck anyway. The next morning, they were ready, waiting for me, as promised.
Pros: local and convenient
fair prices
sturdy and clean product
nice owners
Cons: supplies not ready when promised*
*Even if they were ready, I would not have been able to take them with me because my husband had our truck at work with him until the next morning. Had the owners offered to deliver the supplies, I would’ve rated Pull Up A Chair 5 stars. I literally live half a mile away and since they were coming from another job, it would’ve been «going above and beyond» for a first time customer. They originally offered to drop them off but when I showed up (I didn’t get her voicemail in time), and she saw I didn’t have the right-​size car, it would’ve been nice for her to offer that her husband just drop them off for me.
If I need party supplies again in the future, I will be calling Pull Up A Chair and recommend giving them a try if you need party rentals.

Let me first start by saying that I hate giving poor reviews, but I decided before I planned my wedding that I would review all my vendors because it is hard to find good vendors when planning a wedding.
Tim and Dawn-​Marie are very nice people and I truly believe that they mean well. Unfortunately they are just very unprofessional and disorganized. I had the hardest time getting in touch with them. It would take weeks to get a phone call or email returned and usually it took me following up several times.
They forgot to show up for the final walk through at the venue and I had to call them and wait for them to come. They had also promised to bring my napkins to the walk-​through because I wanted to fold them a special way. They forgot the napkins and I had to go get them myself which was a hassle.
The delivery of our rental items was a hot mess. They were over an hour late and didn’t have all of our items. The pip and drape I ordered looked awful and they didn’t seem to understand how to do it.
I chose to go with them because they seemed nice, they were convenient to my venue and had fair pricing. However, I wish I would have gone a different route as the stress they caused during the planning process was definitely not worth it.

This will be my first official Unilocal review. I just feel I need to let others know what I went through and then decide for themselves. I called Dawn last Friday 5−29−15 to rent some tables and chairs for a baby shower the following weekend. She gave me prices and I asked if my husband and I could pick them up instead, she said she’d have to talk with her husband and call me back. I didn’t get a call back so I called her back the next day, I told her that we would go ahead and let them deliver and that I would like to go ahead and reserve the items, she said she was sorry she forgot to call me and that she was in the middle of setting up a wedding but she had me in the computer and she would need to call me back. Each day after I didn’t hear back from hear I was giving her the benefit of the doubt. Finally by Tuesday I was getting worried because I needed them in 4 days, so I called again and got her voice mail, in which I left a message and told her she never called me back again and I asked her to call me because I needed to confirm the reservations. Needless to say no call… I called back again on Wednesday yesterday 6−3−15 and left another message basically saying I guess I wasn’t actually in her computer because I have not heard from her and had not been called back. I let her know I would have to look elsewhere, basically scramble to find someone new to rent from with only 2 days left. I also told her I did not understand why she was not calling me back. That was basically the End, no call back and no tables and chairs.
Thank goodness I did end up finding someone else to rent and deliver my tables and chairs in my very short time frame she left me with. And might I say it was at half the cost. So I would say Thank you Dawn (I Guess) for your lack of customer service as it saved me $ 55.00
I must say though, I wonder how people run a business this way. Small or large jobs should be treated the same, as you should be working to get referrals… Just a Thought.

I have used them twice before and was happy, but the service has gone downhill. Started with the delivery of linens & stemware being 3 hours late. I had limited time to set up for the event and the delivery guy really put a strain on the decorating time. Then we do the company a favor and tell them they don’t have to be there at the end of the event, we’ll take their items home and they can pickup there. Dawn Marie agreed and said they would be picked up Monday. On Friday at 10am I called to let them know I wasn’t happy that a dozen tablecloths and 75 wine glasses where still on my front porch and that they clearly didn’t care about their property. Dawn Marie informed me that she has a life outside of the business. Guess what Dawn Marie, so do I, and it doesn’t include looking like the Beverly Hillbillies with all your crap sitting on my porch for a week.
In all seriousness, Pull Up a Chair provides a service and has reasonable prices. They earned this 1 star review from poor customer service and a bad attitude.

Pull Up A Chair, Tim & Dawn, are just a pleasure to work with. They take the time to make sure everything is just right and do not hesitate to go the extra mile to make sure their clients are satisfied. Their rental items are clean and well maintained and the draping they did for my clients on March 22, 2015 added just the right touch. I definitely recommend them.

This company had all the items we needed (so many choices) and easy to work with. They were always available, flexible with our needs, and helpful with the planning, setting up, and take down. We will most definitely use again and recommend to others.