Cardinal Tree Care

DON’T USE THESE GUYS!
We hired them to trim a bunch of trees on our property. When they were done trimming, they «noticed» that one of the trees looked like it needed to go. They offered to discount the price of the trimming from the price of removal. Of course, since they conveniently didn’t notice the problem until after they had trimmed, we were effectively forced to use their service or waste the money spent on trimming.
I didn’t think the tree looked like it had a problem, but I didn’t want to send them away and then have some accident — the tree was huge and over the house. So we OK’d the work.
Every piece of wood I saw come off that tree was solid. And the stump was in perfect shape, so I’m pretty sure we were ripped off on that one.
When they were selling us on cutting down that tree, I made the mistake of saying I was surprised that it wasn’t another tree they were worried about, and pointed it out. Sure enough, the next day they «noticed» a problem with it too, even though they had told us the day before it was fine. We OK’d this one as well because we were worried about it. That one DID need removing — it was just an eaten-​out shell. So at least we avoided a disaster there. But why didn’t the «experts» notice this before we pointed it out?
So yeah, we weren’t happy with the work. They also ripped up the yard by dropping huge limbs onto it, and didn’t clean it up. Also, when they were selling us on the tree removal, they said they could remove the stumps (which was done) and level the ground properly afterwards. What they did NOT mention was that they wanted still more money for the leveling. After getting so much money out of us already, and most of it for a tree that didn’t need to go!
The first time I called about repairing the lawn, they didn’t bother to call back. The second time they left a message saying we didn’t agree to pay for the yard work.
All in all, I’m glad the diseased tree was removed, but I very much resent being manipulated into getting a healthy tree removed and misled about what services were being provided.