Leo Gutierrez – Swat Flooring

Leo came out after my refrigerator leaked and ruined a large portion of the kitchen floor. He and his team were incredible. Not only were they fast, efficient and professional to work with but their work was so meticulous that it is impossible to see where the repair occurred. I am very impressed and grateful for this team and highly recommend them.

Great flooring installation! Good as it gets — on time, quality work, pleasant team. Highly recommend this company. Leo is a true professional.

Yesterday we had a call from Leo concerning our scratch on the floor. It seems that he had to take some time off for family matters and was delayed in getting back to us. He and his crew came out this morning and were able to rectify the problems. Our floor now looks much better and we are satisfied.
We had our entire first floor replaced by SWAT Flooring. It was 760 sq feet and required tearing up old carpet and laminate. We were disappointed with the job. One of the kitchen cabinets was damaged and was not secured to the wall. The flooring around and behind the refrigerator was poorly installed. We can see the green underlayment and the old sub-​flooring. The shoe molding was not cut accurately. Some of it was too long and some too short. The casings in the interior doorways were cut too high, leaving a large gap between the casing and the floor. This left an overall sloppy appearance.
However, the biggest issue is a large scrape across 10 planks of flooring in the middle of the kitchen floor. The refrigerator had been pulled out from the wall to work around it and when it was pushed back into place there must have been some debris caught on one of the wheels and it left a large noticeable scrape. We thought it was dirt and it would be fine when we cleaned the floor. That night we cleaned it and found that it was a scrape and not dirt. We took pictures of it and sent them to Leo. He promised to come back and fix it. We have left him several messages and it has been more than a month and he has yet to return to fix the flooring.

I am very pleased with the workmanship and professionalism displayed by Leo and his team; he came highly recommended by a relative. My floors are beautiful and I am especially pleased with my new steps… no more walking sideways to go up and down!!! There were a couple of issues along the way but Leo addressed them immediately and made sure my floors were completed to a high standard, on budget, and on time. I will definitely work with him again.

Leo and his crew were complete professionals and did a great job adding hardwood to my house. I had received 4 different estimates that I had found on Craigslist and definitely feel I made the right choice. Leo made a great impression on me and it was obvious he knew what he was doing. As promised, there were no increases from the estimate he provided. His crew completed about 750 sq ft. and a staircase in a single day. One section of my floor was a bit uneven and he was able to level it off perfectly, the other larger section that was uneven wasn’t really something he could fix and I can’t really fault him for that. Given the amount of work involved and the crew size I feel his price was very reasonable.
If you are interested in adding hardwood to your home, do yourself a favor and at least give Leo a call. You will quickly understand what I mean when I said he is knowledgeable and the best part is he came through with everything he said. If I ever hear of anyone interested in getting hardwood installed I will surely refer them to SWAT flooring.

As a new homeowner and someone who has been working with a lot of home repair contractors as of late, I was pleasantly surprised with not only the professional demeanor but the overall quality of service and workmanship that Leo Gutiereez of SWAT Flooring provided me with when installing my new hardwood floors. To say that Leo was a breath of fresh air in comparison to the other contractors that I have worked with would be an understatement… here’s why:
He was professional (on time, responsive, sensitive to time deadlines, knowledgable about the relevant products), courteous (respectful of customer’s personal items belongs and their schedule and even get this — lo and behold — something that every contractor should do but never seems to — he cleaned up after the job was finished!), and did I mention that the final product, my brand new Kensal hardwood floors, right down to the finishings and shoe molding, were as perfect as it gets??? Unlike some contractors, he didn’t skip steps or cut corners, he was very detail oriented about the installation of my flooring… — and he will be for yours too!
Finally — and here is the litmus test for anybody you encounter in the buisness world — I would refer him to friends and acquaintances and be happy to do business with him again.