Andy’s Moving & Delivery Service

Boo hiss. I wrote a lengthy review on Andy’s ineptitude, lack of customer service, empty promises and Unilocal did not publish it. I am SO disgusted with this person, that I am going to spend the time to write again. I was in a bind and Andy promised me he would take care of me once he learned my initial movers had double booked and could not help me. Come to find out, Andy does not do two story houses, antiques, or appliances. What? He left me high and dry at the very last minute. Shame on you Andy.

I’d give no stars if I could.
We decided to hire movers for the first time in order to make our move less stressful. Andy made the move more stressful than if we did it ourselves, and we ended up doing quite a bit of it ourselves. In fact on the drive between apartments I was trying to figure out the quickest way to unload so that we could get rid of him and his staff as soon as possible.
The morning started fine. They were pretty quick to pack things up and the two guys helping him were pretty nice. As they continued to work, though, Andy (not his staff) started to make subtle comments about the stairs that they had to bring our stuff down. Keep in mind, he met with us before the move to assess everything, so he knew what he was in for. And, that’s what we’re paying him for! He got so lazy that he actually threw our couch cushions over our balcony instead of walking them down stairs.
The worst part of the whole thing was when we were all packed up and ready to go to our new place. When we were giving him directions, he was shocked that we didn’t live in town. We had discussed this before, so he knew, but either he forgot or he was trying to scam us out of more money for the longer trip. He actually got very confrontational, and I started to worry that he was going to get physical with us. He raised the quote considerably and we were kind of forced into agreeing to the increase since our stuff was all packed into his truck.
So Andy and his staff headed out in their truck and my husband headed out in a separate truck. I stayed behind to clean up a bit and turn in the keys, and ended up leaving about 30 minutes after them. When I got to our new apartment, my husband had been waiting for a while and Andy was nowhere to be found. My husband attempted calling to see where they were, to no avail. About 15 minutes later they arrived with fast food cups, so I guess they took the liberty of taking a 45 minute lunch break on the clock.
When I arranged the move with Andy, I told him that we were moving into an apartment on the first floor but that we had a few stairs to get to the door. But, again, Andy forgot what I said, and not so subtly this time, complained that they would have to move our stuff up the seven steps to our door. I told them to unload everything into one room so they could do it as quickly as possible, and my husband and I both helped.
They ended up finishing up faster than he quoted, but I was so flustered at the end that when Andy told us how much it was, I didn’t realize that he charged me for an extra hour, in addition to the 45 minute lunch break that they took on the way there. I personally tipped the other staff pretty generously because they did a pretty good job despite their horrible boss. So I ended up paying WAY too much for a whole bunch of stress and complaining. I realize that part of that was my fault for not paying attention, but you would hope that someone wouldn’t be that dishonest as to take advantage of someone who is clearly very stressed out.
Also, we had quite a few dings in our furniture, but I’ve never hired movers before, so I don’t know if that is normal. I suppose it wasn’t anymore than if we had asked friends to help us.
Bottom line… don’t hire Andy. He is not professional at all and he overcharged us by a lot.

Only person I use for moves!
We’ve used Andy three times for moves in Vacaville and were very pleased every time. Every time they arrived when they said and got the job done faster then we expected. Nothing has ever come up missing or damaged in any of the moves and the prices that Andy has charged us are always a great deal as well. I haven’t used anybody else to compare but I can’t imagine them being any lower.
I always recommend Andy to anyone who tells me that they’re moving and they have all told me they had great service as well.

We hired Andy to move of from San Francisco to out of state. I could not be happier than I am with accuracy of his quote, the very personal customer service and accident free relocation. I highly recommend giving Andy a call.

We hired Andy and his crew for a local move recently and were very pleased with his services. Andy is very curtious and pleasant to work with. He has reasonable rates and knows his business. Andy can supply you with moving materials as well as advise for your moves. We would hire him again, and tell people we know to call Andy for local moves or furniture delivery.