Chambers Pool Service & Plaster

The worst pool place ever. They lie to you about repairing and it never got fixed. We were taken advantage of.

I called Chambers Pool and
Plaster along with several other companies for a quote on installation of a new pool pump. I chose them to do the work because their price was very fair (cheaper than the other guys I called) and because they could do the job right away. Mark Chambers met me at my house at the agreed upon time (not a minute late) and evaluated exactly what needed to be done for the pump replacement. As a novice pool owner I have been trying to maintain my water myself for the three years that I had a pool (we bought this house with the pool already in). My water quality and pool cleanliness hasn’t been where i wanted it. I mentioned this as well as a laundry list of other questions about how my pool equipment works, and why other things don’t work. Before Mark left from his visit to scope the job out, he had my auto-​fill working for the first time ever (no additional charge), had scoped out what it would take to repair my malfunctioning lights, told me how to get my salt system working, and explained how the plumbing worked and what each valve was for. He literally spent an extra hour or two patiently answering all of the questions I’ve had for as long as I’ve owned the pool!
The next day, he did the job while I was at work. When I got home and went out to check out the finished product, I was shocked to see that not only was the new pump installed and working like a champ, but that all of my equipment was clean, the pipes were all painted black and new looking, and every pipe and valve were labeled including flow direction! I called Mark with a million questions about how to work the new pump. Once again, he explained it all in a way that I understood. A few days later, Mark called me to make sure things were working to my satisfaction and to answer any questions I had about the pump or any other aspect of my pool. He gave me his cell number and I have called him several times since with various questions which he has been happy to answer. Try doing THAT with the other guys!
In summary, I have never had a better «service» experience for any type of service. Since my initial call, I never felt like I was a customer of Chambers Pool and Plaster. It feels more like I have gained a partner and mentor in my journey as a pool owner. I am able to call with questions related to any aspect of my pool and get an expert answer or recommendation. I only wish the auto shop worked this way too! I want to turn over my water maintenance to them and know that I would never again feel that my water is less than epic. Still working to convince my penny pinching wife who doesn’t see me working my tail off brushing and cleaning it, but will get her there eventually.
Bottom line, if you need help with your pool and you don’t give these guys your business then you are a FOOL! Trust me, you will not regret your decision.

I met Chambers Pool when I started my new job in Napa. Mark and I had a meeting to discuss the properties pool and equipment needs. After working with Chambers for the last 6 months, I have confidence in the service, commitment to excellence and their ability to repair anything. I have had multiple items repaired from spa equipment, pool equipment, gates, deck seals etc. I know Chambers takes pride in their work and provides excellent service. I highly recommend them for commercial or personal pool service. In addition, their bid process and billing practices are flawless. It is nice to have a company that meets all my expectations.
Thanks,
Sares-​Regis Group, Tammy Barnes

Mark did an excellent job installing a new handrail into our pool and also repaired our steps. Further he evaluated our plaster and set us at ease that it was in good shape for the age of our pool. He and his son were efficient, professional and knowledgeable and we could not be more pleased with the job done. We highly recommend them for all of your pool needs.

Chambers Pool Service is amazing!!! The service is outstanding and we use our pool year all year long. Temp is perfect. Always clean and the chemicals are never over or underdone! Thank you for your service and professionalism

We use Chambers Pool Service at our apartment complex in American Canyon and Mark and his crew do a great job. They bring up issues for us to address as they come up and always have some recommendations on capital projects we are looking into. When we bid out projects, they tend to be the lowest bidder and the work they do is top notch. I’d recommend this company to anyone looking for a quality pool contractor or service provider.

We have had at least 5 different service people this year. The company surely doesn’t know how to keep their employees. I can understand why after the owner Mark actually used foul language to me over the phone.
Do not use this company for your Sacramento pools.

Its only fair to give Chambers Pool Service credit where credit is due. Our pool services has be exceptional. Our pool has been serviced by the same individual for a few years now. He knows us, our pool and is always there same day and time. We’ve been having problems with our panel which needs to be upgraded at a significant cost that I do not wish to tackle this time. Sometimes it work, sometimes it does not. our vanishing edge waterfall was working 2-​days before a big gathering at our house. The day before our party, a Friday, it stopped. Called in around 1:00 PM, left a message and the owner called me back immediately. Sent out our normal technician, did a quick work around with our panel and it works like a champ. Our party was great and having the water fall working was not going to make or break our evening but it certainly was nice to have on. Chambers stepped up to the plate in a very short notice and took care of us. I would recommend them to anyone.

Funny how there weren’t any reviews on here about this company until I wrote one pointing out how terrible my pool service was and how unprofessional Mark was and still is. Then someone else who experienced the SAME thing as me, wrote a review and rightfully gave Mark 1 star. We went to court, Mark lost and didn’t get everything he was asking for so he decided to send me a message on here and ask me to «remove my review witin 24 hours» or he was «going to sue me for $ 250,000 for defamation» because he didn’t get his way. After refusing to remove my review, he decides to create ficticious profiles, such as the ones below of Heather M. and Chris C., and write reviews that make him and his company sound stellar! If you look closely you will see that both those Unilocal accounts were just created and this is the only review they have. That’s not a coincidence… it’s an attempt to try to increase his 5 star rating. Any intelligent person can tell that the same person wrote both of those reviews… the tone, the grammar, the descriptions and the style of writing are all from the same person. Reading those fake reviews brought me back to the day Mark stood in my back yard, talking himself up about how great he was and all the things he was «going to do for me» but FAILED to do. He stood in my backyard that day saying all the EXACT same things that he wrote as «compliments» in those fake reviews!!! Absolutely unbelieveable!!! This is yet MORE proof that Mark lies, is unprofessional and manipulates to try to make himself look better. BEWARE!!!

Chambers Pool & Plaster re plastered our pool when we first purchased our home 3 years ago. The owner, Mark went above and beyond with our pump equipment to make sure everything worked properly and painted and labeled everything for us. We could not have been happier. They were very professional and our pool was and still is beautiful. We did not require full pool service at the time as we were doing the cleaning ourselves.
Eventually due to personal circumstances we were unable to tend to our pool any longer so we sought a company to clean for us. Over 2 years time we ended up using four different companies. We employed people to clean our pool based on what we believed to be most cost effective. Unfortunately we learned the timely, frustrating lesson of «you get what you pay for».
We ultimately called Chambers Pools and hired them to clean our pool for us on a weekly basis and now could not be happier. They are professional, courteous & always there to answer any questions or concerns we have. They are truly knowledgeable about every aspect of our pool & equipment. Not only is our pool cleaned every week (when it’s supposed to be, which is an issue we had with other companies) but we didn’t realize until it was cleaned properly, just how much it wasn’t being done right with the other companies.
As far as we are concerned, Mark & Lu Ann Chambers & their employees are fantastic! They all go above and beyond for us with what ever we need. We’re so glad we went to them and highly recommend them to any one who is looking for professional, diligent, honest pool service. Our only regret is not calling them sooner. Thanks Chambers Pool and plaster family, we appreciate you!