Jacob’s Auto Body & Customizing

I recently scratched my hood on my new Tacoma pickup truck, and was very anxious to get it repaired. I took it to the dealer found out they didn’t have the touch up paint, I received a recommendation to go to Jacob’s Auto Body. I spoke with James when I arrived and he was wonderful, and I scheduled an appointment. The friendly staff greeted me at my appointment and they touched up the hood as I waited. Their work and performance was professional, they explained what they did and how to care for the paint job. I highly recommend them and will remember them in the future.

I had an excellent experience working with Brian at Jacob’s Auto Body & Customizing after a less than excellent collision with a wild turkey on Hwy 80. My 2013 VW Jetta needed over $ 7,000 of front end repairs and replacement parts. Brian was always available when I called, plus he informed me if he had concerns due to insurance coverage for parts. Not only did he provide timely service for me since I live out of area, but he also reduced my deductible out-​of-​pocket expense. A/​M parts were covered by the insurance company which were inadequate to repair my car in excellent condition. Brian was able to get the critical OEM parts to make my car look new (including the hood), even taking care of the expense of a couple of OEM parts himself. I picked up my car last Friday and it was repaired impeccably. The paint looks wonderful and although I have driven my car many miles it looks new. Finally, Jacobs guarantees their work for the life of the car. I highly recommend this shop if you have a need for body repair work in the Vacaville area. Gratitude…

Owner Cares alot about what we think and I think thats great thanks Jacobs Auto body

Jacobs auto body just took too long. Jim forgets easily and embelishes more weekend dates then there ever were time for. Jim feels he is a victim when customer satisfaction is questioned. I sold the truck, but I will choose a different auto body shop because customer service is very important to me!
If potential customers are reading this review please ask other auto body shops their opinion of Jacobs Auto body, they will confirm what I stated above is accurate.
Good luck!

I was recently in Vacaville on a business trip that was mixed with some pleasure when I had a minor accident driving a friend’s car that I borrowed while I was in town.
You can imagine how horrible I felt damaging a friend’s car, but the guys at Jacob’s Auto Body not only made my friend’s car look new in record time, but their knowledge and friendly professionalism made me feel better about what I’d done in the process
They were clear in their estimate, precise in their time line to get the car road-​worthy again, and they didn’t have any «surprise» charges like I’ve experienced elsewhere.
These guys got the car in and out of the shop in record time, kept the insurance adjuster at bay (and we know what drama they usually stir up), and did it all at a price that was super competitive.
I only wish they would open a shop in my home town.