Vacaville Self-Storage

Don and Tracy have outstanding customer service! Super friendly, helpful, and professional. The units are clean and secure. Would definitely recommend it to anyone looking for a storage facility!

The onsite managers are AMAZING. Friendly, supportive, insightful.
The Place: Clean, fantastic security, .
The Service: Let me repeat myself — The onsite managers are AMAZING. Friendly, supportive, insightful. These people make the work to be done here pleasant, no matter the weather.
The Price: Affordable

I have had to move a lot in my lifetime and had experience with a few self storage places. I can say without a shadow of doubt this is the best unit I have ever been with. From the customer service to the security of the unit and overall vibe about the place I would honestly not rent any place out in the Solano County area. if you’re looking for a self storage unit stop looking this is a place where you want to be. I honestly cannot recommend them enough.

This is how customer service should be done. Dealing with Don and Tracy was a pleasure. They go out of their way to make sure you are taken care of. To top it all off they have a moving truck that you can reserve to use for FREE. 50 miles on them and all you have to do is replace the gas you use. Well maintained and clean facility. I am fully confident in leaving my valued belongings here.

WOW!!! Never expected this from a storage facility especially after deciding to move out of ours after ten years due to absolute lack of customer service and loyalty.
We visited every storage facility in Vacaville for a new storage and got the creeps and real bad vibes from ALL until luckily we visited the last one when we had all but given up.
From the moment we walked in and was greeted by a genuinely very nice lady by the name of Tracy. She even apologized for how we were treated by Peabody Self Storage!
The facilities are immaculate, extremely well secured and the rates are lower than all the rest! With everything they offer and have it’s amazing that their prices can still be lower.
I was thinking this may be just a one time experience to get us in the door, it definetly was not at all! Throughout our moving in process we met Don and experienced the same type of customer service and was offered bottled water and soft drinks every time!
I thought customer service was lost everywhere I went but for once I found that some companies still have that priceless touch! Tracy, Don, and Vacaville Self Storage deserves 10 perfect stars!!!

I always check reviews on most businesses/​services before I use them… I see why they have such great reviews. Not only does the location seem pretty secure the customer services is awesome! The husband and wife that work there are very friendly, upbeat and genuinely nice
As for the units, they are very clean, nothing spectacular but how can a storage unit be «amazing»… They grounds are kept very clean and its obvious they go above and beyond to make it this way.
As for price I think I’m paying an ok amount for a climate controlled unit, but I’ve never used self-​storage before this. They also have military discount.

I have just moved many of my ‘things’ here for a coveted job in San Francisco. The owner was so amazing to me… kind, sweet and loving as I was on the verge of tears being so out of sorts. She even came by to check on me as I was unloading my items. This place is like FORT KNOX… noone goes in or out without them knowing about it, cameras everywhere and there is always someone around. I made a very good decision.
SO GLAD I found this place!

I don’t have a lot of experience with storage places, but this place is AWESOME! The husband and wife who own the place are great and so friendly. They treat everyone like family and they are so happy all the time. Great place and super secure! Best storage place in all of Vacaville and Solano County for sure!

This is a wonderful company to work with. The facility is very clean and in a safe neighborhood. The owners are very helpful and personable. The move in process was made so much easier for me thanks to the truck they provide. I thought having a second story unit would make moving in a hassle, but their freight style elevators and carts for boxes made everything seamless. I would definitely use this company again.

They have excellent customer service! The storage facility was clean and well maintained and it seemed very secure. I had full confidence in leaving valuables there.

My husband rented the space and when he came home he said ‘Have you ever met someone so nice– you were suspicous?” He said he would hire the lady at the counter– which is high praise! He was RIGHT, these people have customer service down! So nice, so efficient and I am actually glad to pay for storage!

The management here is amazing!!! I love this place!
–Affordable
–Secure
–heated and air conditioned
–always clean
–amazing customer service
–very secure and safe

My wife and I have been renting a unit here for several months now to store products for our business located in Vacaville. We chose them after calling around, because they are affordable and the person my wife spoke to was extremely competent and had a great attitude. We have had nothing but positive experiences with this establishment.
Pros
Clean, well kept, secure
affordable pricing
customer service
swamp coolers to keep your stuff from getting too hot in the summer
Cons
none yet

I moved to this storage unit from another storage company down the street. The difference is like night and day! First of all the price for the same size unit saved me $ 75 a month. The facility is clean, up keep is outstanding, the staff are more like friends than care takers. The units are newer, clean, have lights inside each unit as well as an alarm in each unit. Plus the use of a free moving truck is a huge plus. Tracy and Tom are awesome! I highly recommend Vacaville Self Storage!

So, to be fair, I haven’t ever used a storage facility before. But Vacaville Self Storage has just been wonderful to work with. We rented a unit in January 2008 and have had all of our household items here while we house-​sit for family. The units are newer, clean, and the people who work here are terrific. They even have a free moving truck you can reserve use when needed!