Advanced Audiology

Deana and Dr. Ginny had always worked with my crazy schedule. I travel a lot for my business and live in Maui 11 months out of the year. Over the past 3 years, they have both been so professional and have gone above and beyond to answer my questions, fit me in on the dates and times that work best for me. They are always very courteous and helpful. I would recommend Dr. Jenny to anyone who wants specialized service with a smile.

Strawberry was very caring and kept asking how I am doing. That rates 5 stars right away. She took her time to help adjust the sound and comfort of the Hearing Aids. She offered to readjust them and to call her if I needed help or to see her again. The office is very comfortable and staff are very nice. I would recommend Advanced Audiology to everyone! Love my new hearing aids, no one knows I even have them. But what a difference to be able to hear in a restaurant, business meeting or presentations!!! Priceless… Thank you Strawberry for making my visit a great experience!
Tammy K.

Well I don’t usually write reviews, but my life was changed yesterday forever! I purchased hearing aids about three years ago from Nola at Nola Aronson’s Advanced Audiology. And I could hear again. Now being a difficult patient, Nola worked with me several times to adjust them to my liking. She even had custom molds made for me. Everyone in the office treated me like a VIP. No more constantly saying «excuse me, can you repeat that»? So for the past three years I’ve been hearing again and everyone, especially my wife, appreciated it.
Well over the past few months I was noticing that my hearing was getting a bit worse and I called Nola and she told me about some new hearing that would be coming in soon and she really thought I would like them. So last night, Friday night at 5:30, Nola had me come in to what I thought was to have my hearing aids tuned up. Well much to my surprise, she had me sit down in her office and she told me to just sit there for a minute. She had to go grab something. She came in with the new hearing aids she had been telling me about. All I can say is OMG!!! Incredible! I now have the Brand New Oticon Hearing Aids and I have to say they are Amazing! I don’t even realize I have them on and I haven’t heard this well since I was in my twenties! Crystal Clear! No more background noise! And they work wirelessly with my iPhone 6 so I can answer my phone without having to hold it to my ear. I can just talk without any cords or wires and I can hear like the person on the other line is standing right next to me! I’m hearing things I haven’t heard in years and years! This has to be one of the best investments I have ever made! If you’re reading this and thinking that you might have a hearing problem, do yourself a favor and call Nola and set up a hearing appointment. The exam is painless and I guarantee you that if you decide you want to start hearing the world around you again, tell Nola you want to try the new Oticon Hearing Aids!!! They will change your life! The best thing about Nola Aronson’s Advanced Audiology is the way they treat their patients! To put it simply, they CARE! Thank you Nola!!!

I could hear but not understand some conversations thought it was because people mumble their words, especially on the tv. Finally decided to have my hearing checked when I started to hear white noise. Nola Aronson was the doctor doing the checking at a local ENT she discovered I did have some hearing loss and suggested coming into her office for further tests… I was reluctant I didn’t want to admit I needed hearing aids and certainly didn’t want to be sold a pair of expensive hearing aids. I finally followed up and made the appointment. I found the staff very warm and helpful and especially appreciated how Nola educated me on hearing aids and what I could expect. She didn’t try to sell me on anything… with her help I selected to try some hearing aids. went back to her office each week to determine what needed to be adjusted and how comfortable I was with the choice I had made… it’s comforting to know that she gives full service with batteries and adjustments whenever I need them. I also found that their is a great device to enhance your hearing with the tv and cell phone… love it.
.I would highly recommend Advanced Audiology to anyone who wants an honest assessment of their hearing with No pressure to buy.

I was referred to advanced audiology by my doctor because of hearing loss. I was a little worried about wearing hearing aids and not sure what to expect but they made it so easy they explained the different types of hearing aids and worked with my insurance. Together we found the best hearing aids for me they never pressured me to spend more than what my insurance would cover. I have a twin sister who has been unable to hear for over 20 years and was unable to get hearing aids I told Karla about her and she went out of her way to help my sister get hearing aids. This has truly changed her life. It’s amazing that my sister can now hear me even if I’m in to other room. I am forever grateful to them. I highly recommend them to anyone who is suffering from hearing loss.

«Why is the TV so loud?» yelled my daughter trying to be heard over all the noise. «It’s not loud,» I responded. «I can hardly hear it.» She turned the TV volume down and said, «Dad, you need to have your hearing checked.»
With that I ventured out to find someone who could check my hearing, determine what my problem was and provide an economically feasible solution. My search was not easy. No offense, but some doctors just want to sell you as much as they can and that’s what visiting them is all about. Others want to sell you their «cheapest» products whether or not it’s the right one for you. In most cases the key word is «sell.»
Then I discovered Advanced Audiology. Thank you Lord! First they examined my ears and found a heavy wax ball in each ear. Stop the presses! A thorough hearing exam cannot be done with balls of wax in the way. So, Dr. Karla told me, «You need to have the wax removed and maybe that will solve the problem. Let’s get you set up.» What? No sell? No hearing aid specials? Wow.
I returned waxed free and ready for that thorough exam. My hearing was better now that I was clear of the obstructions, but it was not good. The exam showed that I did in fact need hearing assistance. Ok now, get ready for the «big sell» right? Wrong.
Nola and Steve Aronson, owners of Advanced Audiology have trained their staff well. There was NO selling. It was simply, «What would you like to do?» I responded that I wanted to try hearing aids to see if they worked for me. No problem. Dr. Karla picked out a set, especially chosen for my hearing needs, and said I could use them for a month to see if they were right for me. Not only that, but I could get them checked and adjusted weekly to make sure I was using them correctly.
Now I can hear. I can hear! My daughter visited recently and said, «Why is the TV so low?» I said, «Why are you shouting. I can hear!»

I was so impressed with Nola Aronson the owner of the company. My mother-​in-​law was visiting from out of town and had been having a terrible time with her hearing aids for months and was not getting any help from the place she bought them. I called Advanced Audiology and Ms. Aronson came in special on a Saturday to accommodate our schedule! She tested my mother-​in-​law, and immediately determined the hearing aid was defective, packaged it up and sent it to the company for repair. We had it back within a couple days and it was perfect. My mother-​in-​law is 94 and because she was having so much trouble, she got a bit depressed and stopped many of her activities. After her aids were fixed she has been like the Ever Ready Bunny. She’s been on two cruises and is back to her old self. I am so grateful for Advanced Audiology’s wonderful attitude and desire to help when no one else would. I can talk on the phone again with my mother-​in-​law and she couldn’t be happier! Thank you Advanced Audiology!!!

My youngest son has had a hearing problem all his life. We had to visit many doctors and specialist. After this last surgery it was suggested that he get hearing aides. We went to Advanced Audiology and sat down with Dr. Manchester. She was able to fit my son with a new hearing aide and a really cool device that allows him to hear what’s going on at the table as well as use it as a Bluetooth wireless for his cell phone and stream music. We just recently went bowling, and for the first time he was able to understand that conversation and participate. THANKS ADVANCED AUDIOLOGY FOR HELPING MY TEENAGE SON!!!
Laura Belter
Santa Clarita

The staff is extraordinarily friendly and warm, phone calls are returned promptly and scheduling appts and follow ups is handled in a professional manner. They have waited for me after hours, as my schedule does not allow me to come in during regular office hours. Always cheerful, professional and accommodating. I have been super impressed from the get-​go and delighted with my hearing aid product. I highly recommend them for anyone who is having difficulty hearing. I also vouch for the improvement in the quality of your life once hearing is restored. Nola and her staff are gems and assets to our community.

My mother and father have both been patients at Advanced Audiology due to contracts with their insurance providers. They are the only contracted audilogy facility within a 100 miel radius. That is the ONLY reason we went back. I do not have a problem with the actual medical side. They seem to be well-​trained. However, they spend more time trying to sell $ 5,000 hearing aids to the elderly living on social security than anything else. My mother took my dad in about 5 years ago for hearing aids and came out with a $ 5,000 pair that were so complicated he couldn’t figure them out — 80 years old and having suffered a stroke. All he needed was something to increase volume and clarity — not hearing aids with a super computer in them that he could change to different programs for going to the movies, symphony, out to dinner, at hojme, wiatching tv, etc. When I found out what they had sold her — too late. My mom just went in to get the hearing test for her the hearing aids her health care provider supplies (for about $ 300). Only approved place to get the hearing test close by. They did the hearing test and then spent 20 minutes telling her how bad the hearing aids she was going to get from the health care provider were going to be and how she really needed to get her hearing aids from Advanced Audiology — for guess how much — $ 5,000. She is 84 years old and needs amplification & clarification. Mom told her she couldn’t afford that kind of hearing aid and the woman just kept at her. My mom was very upset when she left the office. It ahs been 2 months and Advanced Audiology still has not sent the results of the hearing test to the provider. I’ve had it with them. I would rather pay for the hearing test out of pocket then ever deal with them again.

I have been a patient of Ginny’s since 2010 and have received the best service from not only Ginny, but the entire staff. I work full time and rely on my hearing aids to always work, and they do. I did have a problem with one of my aids over a year ago, and the tech staff was able to fix it by replacing a component right there in the office. This is not my first audiologist but will be my last because I finally found a doctor and staff who care.
I was tested and fitted for the exact type of aids I needed, Ginny explained all of my options, and we decided on the Oticon Agil BTE and they have been a great pair of ears!

If I could give this place a «0» I would. The office manager is extremely unprofessional. I called several times in a 2 week period with questions and concerns regarding services etc… No reply. I call back once again and finally received a call back after 2 weeks and 4 messages. She was supposed to call me back after finding out some pertinent information but again was «too busy» and the receptionist called me (she did not have the information I requested).
The office manager was not on vacation and was in the office but simply did not have time to return my calls. After making a formal complaint, I fully expected to hear back from the owner of this practice. NO such luck.
Unfortunately my physician referred me to this practice due to a contract with this place.
I have dealt with major hospitals and have never received such poor treatment. World class physicians have returned my call within 24 hours. 24 hours is standard practice to return a phone call, not 2 weeks and 4 messages.
I have since found an extremely kind and caring Audiology practice (ironically a few steps away) that is motivated to help patients and their families.
In my opinion, Advanced Audiology definitely does not have the patient’s best interest in mind but rather how much money they can make. Shame on Advanced Audiology.
My advice is STAY AWAY from this unprofessional and useless office. You need an office staff that cares…

Horrible at returning phone calls. Left two messages and no call backs. For a service industry this is poor (and the operator said the person I was trying to reach was not on vacation).