Skycrest Apartments

I was simple hate this apts,
There is no place or parks for kids and strictly prohibited for scooters, bikes etc…
I hate that crazy intersection…
Parking for guests also very less,
Rent is very expensive for old apts.
And no internet in ZYM.
Att signals were too bad I was missed all of the imp calls though.

DO NOT Rent here. Corporate Policies and move out charges are ridiculous. Save your self the headache, apartment issues from AC/​heating, roaches, plumbing, water etc. NO Parking there is never parking available, tenants parking on emergency red zone and blocking garages. Rent increase outrageous I only lived here for 1 yr and 4 other tenants moving out at the same time as me.

I’m surprised to see the number of recent critical reviews of this community. I’ve been living here nearly a year and have been very comfortable and I just renewed my lease for another year. The leasing agents have been very helpful whenever I’ve had inquiries or issues, and the Maintenance staff have always been quick to respond to requests.
I noticed someone on here complaining that you can’t use garages for storage. This is not true. You absolutely may but Skycrest requires that you leave room enough to also park your car. If you need THAT much storage for your stuff, move into a house! The reason for this restriction? There is not enough parking available in the parking lot to accommodate residents with two cars or visitors. To me, this is absolutely reasonable and I appreciate their diligence. The ‘inspections’ are simply to make sure that space is available, not to invade your privacy or dig into your belongings.
If you are looking for a safe, mostly quiet complex, with good amenities and clean, well-​maintained units you’ll be happy here.
The reason I’m only giving 4 stars, though, is due to the corporate policies and not due to any dissatisfaction in the complex or management. I absolutely agree with the frustrations that others have voiced — the annual increases are not conducive to keeping people here but are clearly in place so that Equity can increase turnover in order to meet their revenue goals. And the mandatory charges for cleaning and painting upon move-​out (which I experienced when I left another Equity property) are ridiculous. I’ve never had another management company charge me for normal wear-​and-​tear. So be prepared to pay approximately $ 300 when you move out.
Oh! And be forewarned, the water here is VERY hard, so I have had issues with getting clean dishes out of the dishwasher and my hair requires extra conditioning, haha. But otherwise, no complaints, and I’m not sure if there is anything the management can do about that, anyway…

I have been dealing with Larissa at Skycrest, and she has been patient, helpful and with a very cheery disposition. Thank. you for all your help.

RENTER’S BEWARE!
For three years I have raved about this complex and recommended to to anyone looking because I only had great things to say. A couple of months ago things really changed and I am telling everyone to STAY AWAY. Cockroaches and $ 200 rent increase, need I say more?
One of my biggest issues is their corporate policies. If you get lucky and get into an apartment at a low rate, enjoy it for the one year it will last because they will up your rent a crazy amount. We were sent a $ 200 renewal rate this year and they will not work with you at all in lowering it. Read the other reviews, I know personally people who have moved across the complex to the same apartment in a different spot because there are times new residents will get a lower rate than your renewal offer. We could have saved $ 50 by moving into our same apartment a building down, but they wouldn’t let us save $ 50 in our own apartment. Insane.
COCKROACHES OMG. When we lived on the first floor we would occasionally have a roach or two crawl in from outside. You would see them all over the walkway at night but somehow I didn’t freak out because they were walking in, it wasn’t like the building was infested. Well, one year later we move up to the second floor-​infested. They were a different kind than the first floor and they were in my kitchen drawers, dishwasher, bathroom, and on my patio. So embarrassing and disgusting, really never expected to run into that here. And once you have roaches in a huge building like that, you are pretty much always going to have them. I feel so bad for whoever is the next resident in my old apartment.
The average price for a 2 bedroom apartment there is $ 1800 – 2000. Why I chose to pay top dollar for a roach infested apartment with nothing special amenities and a sub par apartment that doesn’t even have nice finishings I’m not sure. You can rent a nice townhome or condo for that price (which is what we are doing now.) And if you have to be in an apartment, if you’re going to pay that much, at least get one that looks nice with nice cabinets or something.
Literally the only good things about SkyCrest are some staff (Jessica is the only cool one in the office and she actually did resolve minor issues for me, and all maintenance staff is nice and helpful) and the location is the only other good thing.
Please understand this is an honest review. I’m not trying to «get back» at them for anything, I loved it for three years. Now it just truly sucks. My Unilocal name is anonymous because I’m embarrassed I lived with roaches. And whoever in the office responds to these reviews, save it. I’ve already begged and cried in your office for help and you still couldn’t do anything for me.

Been here 5 years. The corporate policies SUCK. They raise your rent at least $ 100 every year, without fail, no matter what. Even when other apartments with the same floor model and floor level are available for much less in other areas of the complex they bump you. They recently changed the standard 5-​day late payment penalty to a non standard 2-​day late. The corporate office is starting to remind me of a bank, tightening up with more fees and pitfalls.
The first year I was here, my 2bd 1^st floor unit was $ 1580. I renewed at a higher rent for year 2. Year 3 they raised it to almost $ 1800 so I moved to a cheaper $ 1590 3^rd floor unit (same floorplan) to escape the high rent. Of course they raised the rent again the following year and now its time to renew again at $ 1950. Just ridiculous.
Thats a $ 360 increase in my current unit after only 2 years.
And THAT is what it’s really like to live at Skycrest.

We have lived here for a little over a year and were so excited to move here. It is a beautiful community however there are many things to change about the community. We live in a gated community where you would think would be secured, however the gate is left open for more hours then it is actually closed throughout the day. The business center in the office never works. They are constantly sending emails to all residents about the community violations, there are so many rules in place it’s hard to remember you are actually paying a lot of money to live here. People these are our homes not a hotel! No smoking on your own patio even though we pay top dollar for an apartment in Scv. If you have kids don’t even think about letting them have fun out doors. No bikes, scooters, rollerblading, skateboards. The office staff is extremely snobby after they decided to get rid of the good guys in the leasing office. If the power goes out down call the office for a key to your garage– they don’t have any that work. If you lose your mail key, good luck because they don’t have a spare key that worlds even know they tell you to come to the office because they have one. The office sends emails about sense of community and that we all need to socialize with our neighbors, I’m beginning to think people are afraid to speak because we might be breaking a rule!

After living here for 2 months; we are purchasing a home. My car was broken into, and a GPS was stolen. Like I mentioned before, don’t move here. You will regret it.

Well I lived here about a yr so far & I love it. Ppl here leave there garage open & it seems that they trust their neighbors. I’ve personally been helped by Kurt on several times for things & he’s just so nice & down to earth. I can’t ask for better service. Just recently the plumbing got bad at night of all times & they came first thing n the morning to fix it. They sent a cleaning lady n all. We love valencia n general. Better for raising a family but whr u live is so important & Kurt & the other staff I’ve delt with do make u feel important & most of all there attentive to things u need. Keep up the great work guys & hope this community stays nice & quiet !!!

I’ll start with the bottom line, Skycrest is a fantastic place to live, the problem is the corporate policies.
I have lived in Skycrest for four of the past five years and have lived in four different apartments. I have done this of my own accord moving for my own reasons rather than any complaints with the apartments. The staff, physically at Skycrest, are wonderful and attentive to all our needs. As an example, my water heater went out on a Sunday evening on a three-​day weekend. As such I called the office and had to leave a message. I figured I was going to have cold showers until Tuesday. In less than an hour after I left the message I had a new water heater installed. I was impressed.
My complaint is with the corporate pet policy and rent setting. When a renter moves in with a pet they pay a deposit for the pet. Corporate policy is now to pay an additional $ 55 a month for just having the pet. Coincidentally, it went from $ 35 to $ 55 when the policy was changed to allow renters to have large dogs. $ 660 a year just to have a pet when you have already paid to cover any damages your pet incurs.
The rent is set by people looking at the numbers at some corporate headquarters figuring what they think they will be getting in the anticipated month. It doesn’t matter that they have 8 – 9 of the same model available in the current month at a rate of $ 50 less than what they intend to receive. I just renewed my lease for $ 110 more a month than it was the past year. As I said, I have moved my family a lot in the past years and need to give them a break.
Additionally, there used to be spikes, for lack of a better word, welded on the entrance gate to discourage people without remotes from pressing the gate with their cars to gain entrance. Management decided they were unattractive, they weren’t, and had them removed. As a consequence, the gate is broken and left open more often than it used to be.
I give the complex itself and the staff working it 5 stars. However, at the end of the day it is the money in my pocket that matters most, and the corporate policies want more than I like giving. If they want to earn five stars i would suggest stopping the practice of over estimating the future rental rates and eliminating the pet tax. That would make me happy again.

I’ve lived at SkyCrest for about 3 years and I’ve enjoyed making this apartment my home. It’s very quiet, my neighbors are great and I feel very safe.

Great complex! I’ve lived in a fair amount of apartments, and skycrest is by far my favorite. Very quiet and clean grounds, respectful friendly staff and neighbors… Never had any problems.