Tracy’s Nails & Spa

Cookie cutter place. Not attentive at all. They left my daughter under the lamp for 15 minutes without checking on her. They never once told her she was done. The guy who did my pedicure never cleaned under my toe nails. That’s what I get for not making an appointment at my usual place.

My first time here and really liked it! I didn’t have an appointment but they were still able to accommodate me right away. Diana did my gel manicure and it was probably one of the best ones I’ve had. She was really gentle when doing my cuticles and was very meticulous when doing my nails. No complaints at all :)

Was not happy with my pedicure by Lisa. She was not friendly. To make matters worse, the following day, I had a lot of pain in my big toe. I could barely walk. The day after (today), it was completely red, hot, and swollen. I’m very upset as this was my first pedicure/​manicure in 3 YEARS and now I have an infection on my toe. You have got to be kidding me. Do not recommend and will not be returning.

Absolutely LOVE my new set! Kim was awesome. I came in and showed her a picture of what I wanted done and she took her time and gave me exactly what I asked for! I will definitely be returning for my fill or next pedicure.

I have had better nail salons in the past, but they are pretty good in comparison to other places in the surrounding Valencia area!

Another wonderful gel mani from perfectionist Kim! She cleans around your nails every time she puts a coat of polish on, and gives a wonderful hand massage with warm lotion. A+!!!

Worse manicure I have ever ever had
The reason for 2 stars is bc the gel pedicure was good

Brandon, thank you for aplogizing about the mishap when I arrived. That went a long way.
Thank you Kim for doing my gel pedicure. You did a great job! I will definitely be back.

This place is very nice it looks nice but they have horrible customer service. I called an hour and advance to see when they could get me in and I made an appointment for 4 o’clock. I got there and they had me waiting for over 20 minutes before I just left. They never acknowledged me once although I had an appointment and I was sitting there. Santa Clarita does not have a lot of options when it comes to getting your nails done so I suggest that you go to sugar nail in Koreatown

Time and time again this miracle named Joey has saved my life.(nail life.) Lets face it. A good manicure is life changing! I spend hours doing my own gel manicures weekly simply bc I cannot trust anyone else to do the job right. It’s just heartbreaking to spend $ on a service when you’re consistently being let down. –Well, sometimes even I, superwoman, am too exhausted to deal or sometimes my work week has been so rough, that it literally shows through on my hands. It’s Embarrassing and not cute! I want to enjoy my days off and not spend them trying to make my nails look presentable. On the flip side, I work in production as a costumer. I cannot afford to have any Chips, cracks or peels at work either! They will pull and snag and destroy any wardrobe!
Well, this is why I need Joey in my life, I feel awful bc the only times I’ve come in for his help is when I’ve run out of options and lost all hope. I’m talking; Weak, brittle, chipped, split, cracked and painful nails! The worst of the worst. Joey is not only non judge-​mental, but he’s kind, caring, considerate, and takes his time (without taking too much time). He always finds a solution. I’m surprised every single time and I leave very happy! Honestly, he works miracles. I find the prices at this salon to be extremely fair for the quality of work and service. The salon is very close to my home and that’s definitely a plus, but I would drive anywhere for such great service. If you’re planning to give Joey a shot, I would suggest calling for an appt. first. He gets busy! :)
More pros:
They don’t charge for soak-​off if you’re getting another service.
Joey’s never complained about how bad my nails were when I walked in. I’ve never been in pain while in his care. In fact, even when I’ve come in with pain, he was able to ease it.
There’s no awkward language barrier or difficulty explaining what I want done. He’s even made every color suggestion for me and each time been spot on with what I described.
The environment is comfortable. There’s always something interesting on tv and it’s at the perfect volume.
I haven’t noticed any employee to employee foreign language spoken in the salon. :) HUGE thank you for that.
I’m in and out with no added sales pressure for extras.
Ample free parking!
The place is clean.
When you call for an appointment, they are friendly and honest. They don’t over-​book.
They have a great selection of colors and keep up with new products!
Cons:
(For me) The salon smell is pretty strong. Usually I wouldn’t tolerate it. It gives me a major headache. Hence why I only go when I must and why I’ve not given them 5 stars.
I also only gave 4 stars bc I’ve gotten my nails done by someone else on Joey’s off day and been disappointed.
If a great manicure means as much to you as it does to me, go see Joey! :)

I’ve been here a few times and have always been pretty happy but today was fantastic! I got my gels done by Kim and she did an amazing job. She was so meticulous and cleaned up my cuticles beautifully. Everyone there is super nice and professional.

The new way to get acrylics and have your nails looking natural as it can be… come see Kim or Brandon. Besides great service they do an awesome job!!!

Worst Gel manicure ever. This is not my regular nail salon, and I stopped here because it was convenient to my Barre class that I was supposed to attend after getting my nails done. My nails took 1 hour and 25 minutes and they are filled with bubbles, the sides of the nails are either stuck to my skin, or rippled. Absolutely horrible. To top it off, since it took so long, I missed my Barre class! The girl knew it was bad, too, because she offered me a punch card and said, «here, let me give you 2 punches for this time.» This is one punch card that will never be used, I won’t be back!
***UPDATE– Brandon, the owner contacted me and apologized for my less than stellar experience, even going so far as leaving a gift certificate for a replacement gel manicure at the Barre studio I go to. This showed me a genuine care and concern for their customers! I will be making an appointment to go and give them a second chance, I will update again based on that service.
****UPDATE– I went in to have my nails redone, and they did a FABULOUS job! Beautiful, I have received many compliments and I am very satisfied. I will be back to have them done in 2 weeks! I’m so glad that we were able to resolve this issue. Thank you for taking the time to find me and remedy the situation!

This is the best place to get your nails done! Brandon does amazing acrylic nails. Everyone is really nice there and it’s affordable.

Very happy with the service I recieved & my beautiful nails!
My natural nails typically grow strong & long. But after a move they all broke off :-(Then I stopped maintaining them myself, they became weak & started peeling. I couldn’t stand my nails anymore so went in to Tracy’s yesterday to get my 1^st set of acrylics in over 10 years!
Quenie was so sweet & did a great job. I appreciate how she handled my indecisiveness. Never got annoyed & really cared that I was happy.
But when I got home & let the day pass I realized I hated the shape. The shape that I requested lol. It was such a shock from years of natural nails to long, square acrylics.
I came back in today & they were so kind. I told them I wanted a ballerina/​coffin shape. Omg! Brandon is truly amazing! He had my nails shaped to perfection in less than 15 mins. He really takes great care into his work. Plus we had great conversation.
I highly reccomended & will be back for sure!

I started coming here recently and I love the gal that does my acrylic nails. She knows what she’s doing and is very delicate with her work

I absolutely loved this nail salon! Kim did such an amazing job! I did a pink and white full set very short natural white tips. She took her time and was very precise and did as I asked. They are all very nice and sweet people, I will be coming back to this place again for my fill. I give them 5 stars and more! Thanks Kim for making my nails so cute!

Great place very nice people great customer service loved my nails the the only think was the Gail was not hard as I liked it to be but everything else was amazing

Went here today for the first time for a full set of acrylics and a pedicure. Tan did my full set and they look beautiful. She was very sweet and listened to exactly what I wanted. I am beyond happy with them. My pedicure was just ok but Tan made up for that with her fabulous job on my acrylics. I will be back to see Tan!

The Unilocal reviews was totally a misleading, I just bought another house in this area, so after I researched on Unilocal,I decided give this place a try! First of all, the girl who did my nails, she directly push the dirty nails and trash to mybody or to my dress. I was very shocked when she did that, but she seems felt no big deal.
Second, my medicure and Pedicure total together cost $ 50, however, the girl directly charge me $ 57, after I confirmed with her about $ 50? She said oh I thought you want me put $ 7 as tips??? Oh, ok! I guess she decided $ 7 for herself.
$ 57 medicure and pedicure, not very happy with the service and the work, my Medicure started felt over on the third day, see pictures for detail.