I’m so glad I decided to check this place out! I was looking for some pieces to make a wooden sign. Foster Lumbar had a wide selection of wood! Not only did I love the variety of pieces, but their customer service was excellent. Since I am new at wood working, I had no clue which nails or bracket to use, to hold my sign together. The sales associate took time to offer suggestions, and even gave me a few complimentary nails to take home so I could experiment. I was lucky enough to find scrap pieces that were already the perfect size for my sign! Thank you Foster Lumbar!!!
Janet G.
Rating des Ortes: 1 Vallejo, CA
I am still giving it a one star but give the owner or general manager that responded to my review a 10 star! He was very professional and concerned regarding the service i received! He wanted me to give them another chance but that won’t happen as Ace Hardware secured all my business as they were on the spot the first time!
Dave D.
Rating des Ortes: 1 Napa, CA
Had a problem with a billing/payment issue… the woman that handled it — Diane or Diana was nothing short of being a b_t_h! When I asked for her she was informing an employee that she had the owners ear and he would do what ever she said. Everyone else there was fine, but when this woman came to the desk, they all bowed their heads… now I know why and why the counter person said he was sorry.
Norma p.
Rating des Ortes: 2 Napa, CA
Not so sure about their products being anything special. However, there is simply a lack of professionalism at the front desk. I witnessed a very demeaning behavior towards an assistant in the front showroom by the person working the counter and then, overheard a loud, telephone conversation laced with profanity, joking but, unprofessional nonetheless. I was shocked to witness this from a representative of a company at the front desk. Did he think this was cute or cool? Clearly he seemed to be very arrogant. Advice: No need to speak to your workers in such a dehumanizing and unprofessional way. I left and drove up to Napa for my purchase. Don’t need to support his kind of attitude or lack of professionalism. These days, all we have is the freedom to take our business elsewhere.
Douglas R.
Rating des Ortes: 4 Vallejo, CA
Great local yard. They have exotic hardwoods, knowledgeable staff, and a vast array of fasteners’. They cost a little bit more than the big box stores, but the time I save shopping at Foster’s is more valuable than saving $ 1.25 on a box of screws, but spending 30 minutes navigating HD or Lowe’s. Ask for Jack.
Tom B.
Rating des Ortes: 4 Vallejo, CA
What a great lumber yard! If you need specialty wood or just good wood, then this is the place for you. The guys that work there really know what they are talking about. Please note that this isn’t for the cheap person — but the person who wants quality building supplies from a knowledgeable staff.