LifeSafer Ignition Interlock

Don’t use this company go elsewhere these things are a complete piece of garbage. I’m having mine removed in going to a different company! Didn’t work properly from day one

This is the best company to have your iid calibrated.&installed! They take real good care of you! The Father & Daughter that handle this place are amazing love them! Convenient hours on the weekends! That absolutely work for me since I can’t make it during the week.

I definitely give this company 0 stars. These people are rude they’re NOT business oriented at all. Lifesafer interlock will cost you way more out of pocket expenses then you should pay. These people have hidden fees tacking on dollar amounts without looking into details. They do not keep up with their end of the bargain. These people made me lose my job! Understand these people have your life in their hands and believe you me they will be sure to mess your world up at your expense. These people messed up the wiring, the brake line in my car. I spent a lot of money to get my license back! These people damaged my 50k dollar vehicle, almost costing me and my family our lives, cost me my job and had the nerve to contact dmv and had my license suspended for none compliance in which they never checked into the situation. My very first appointment they scheduled I drove 30 miles to have this device installed in my car, when I got there the garage was closed and they never opened the whole day. They didn’t accommodate me for my gas, my time, nor my inconvenience. I highly recommend for No one to deal with this company. I want to save as many people lives and time from «lifesafer life in danger interlock» these people. This place should be shut down.

hello i had service for 6 months you guys are great i honestly think guys have the best service and best interlock its simple and satisfying. My technician from visalia california was real quick at his job and always 100 percent customer service. great job. thank you for your services.

If you have made the poor decision to drink and drive and your are required to have an interlock device installed, I recommend LifeSafer. They are based in Pacific Grove but have a couple service centers in the north bay. Vallejo was my closest shop. Elise always offered timely service, a welcoming smile and was efficient in her job when I went there for calibration. I used their mobile service on occasion (transfer device from car to car} which is additional $ but convenient if needed. After 2 years with this thing, I experienced little trouble with device. Competitive pricing. At their main office I dealt with Alfredo C. to square away all the details to get it removed tomorrow as I have fulfilled that obligation. Yay! He was knowledgeable, gracious and knew how to get it done. Thanks, Alfredo for your help!
Lesson learned… Don’t drink and drive!

Yes, I was put in this situation because I was careless and drove after I had a couple drinks. Everybody makes mistakes… Hopefully we learn from them, right? This company treats their customers like dirt. I’m sitting here now for an apt that was supposed to be 5 minutes ago and the place is locked. They have no consideration for their customers time and I was even told by the manager «you put yourself in this situation»
Ummm no… Actually, I’m paying for their service and that does not mean they have the right to treat me poorly and disrespect me.
They re scheduled my initial installation appointment on me 3x… I had to talk to about 10 different people and explain myself over and over again, they installed my device incorrectly and I had to go back just to prove it was THEIR fault and I was NOT blowing into the device wrong. Now their shop is not even open and my car could go into a lock out because they aren’t here?
No, I did not put myself in a position to receive poor customer service. I’m doing everything the law asked of me and I paid my dues for my mistakes. This is just beyond unprofessional. DO NOT HAVE YOUR DEVICE INSTALLED HERE. GO ANYWHERE BUT HERE they deserve –5 stars
Oh and on top of it… They told me I would have to pay $ 80.00 if they came to me. Their place is not open because «the technician is stuck in traffic». So, now I’m going to be late for work and it’s my fault according to this company because I’m the one that got the DUI. They completely abuse the system to profit from people’s mistakes. Disgusting.
In all fairness, ell use, the technician, was extremely kind and apologetic for being late. She also apologized on her Uncle’s behalf. Her uncle was the manager who told me I put myself in this situation… Needless to say… Life Safer needs to step up their customer service. They are a business and their customers deserve to be treated in an efficient and kind manner… period

I have my device calibrated at the Rohnert Park store every 2 months. I’ve always had an easy time with making appointments. Elise is always professional, friendly and courteous. If you ever make that stupid decision to drive while intoxicated and receive the deserved DUI charges, Lifesafer brand is the best ignition interlock device on the market. You know what’s really cool about Elise, besides her great sense of humor? She met Stephen King!