All in one trip, got a hair in my taco, gave me a beef and cheese instead of bean and cheese even after repeating 3 times, and didn’t get the nachos I paid extra for. Also the slowest drive thru in town and every visit there they make a mistake with food. Go to a different Taco Bell!
Steve M.
Rating des Ortes: 5 Vallejo, CA
very clean and organized. Claudia the staff member was very pleasant and a hard worker.
Kat S.
Rating des Ortes: 5 American Canyon, CA
I hate that i love taco bell. but your tacos hit the spot… always friendly. foods always hot and fresh
Karen P.
Rating des Ortes: 1 London, United Kingdom
I got seriously short changed one night. I handed them a 20 and recieved change for a 10. When I pointed this out to them they insisted it was a 10. I asked to see the till recent a they kept asking did I really want to do this? When I told them I did the employee stated that if I were to complain I would lose him his job, as he had had warnings before(great))I asked to speak to a manager the next morning, and was told I was not shortchanged, and this did not happen at her facility. As this was a cash transaction I might have trouble proving wrongdoing. However be very careful at this place and make sure to check all change.
Elise M.
Rating des Ortes: 1 American Canyon, CA
I know it’s Taco Bell… who Unilocal about Taco Bell but this has got to be the SLOWEST Taco Bell drive thru EVER. I avoid this place as much as possible too bad my son loves their been burritos.
Jackie B.
Rating des Ortes: 3 Vallejo, CA
Simple food quick and easy. What puts it above a two star is it is quick and easy, and the staff gives a damn. Will be back. :)
Josh A.
Rating des Ortes: 4 Vallejo, CA
What really gives this Taco Bell a better reputation then most is the fact the staff here are extremely friendly and fast. They are also hilarious, on New Years I was throwing a party and got some taco box’s and over twenty or so items for the guests at 11:20 pm. The guy working the drive through was super funny and honestly didn’t care what he said. These kind of memorable questions are exactly what make this Taco Bell an amazing one. Pro’s: Excellent customer service, friendly, and the food(though fast food) are not even close to being as bad as it could. Every worker here as a personality and is fun to bring up conversation with. Perfect place for a late night run on a Friday night off! Con’s: It’s a fast food restaurant. lol. –P0NA
Cat E.
Rating des Ortes: 5 Hayward, CA
I had MINTS with my meal! Whoa. I think the staff here go the extra mile for sure. When she said: «I hope you have a really great night». I truly believed she meant it. I must say working a drive thru is not the easiest job in the world. Let’s all remember to be courteous and treat the people who provide us with our evening meal with the respect they deserve as hard working people. You will be sweetly surprised! ;) Thank you!
John B.
Rating des Ortes: 5 Vallejo, CA
Taco Bell is Taco Bell is Taco Bell. It’s an international fast food conglomerate with the same supply chain, same menu, same everything. So what makes this a 5 star experience over say the one across the freeway? Easy answer; grandma doesn’t work at that dump across town, she works here. When we first placed our usual order of bean burritos, no cheese, add potatoes, then grilled. Grams was kinda new to the game. She probably couldn’t figure out why folks would order a burrito without cheese then pay $ 0.50 extra to add fried taters. Don’t blame me, blame TBs absurd pricing structure. It took her what seemed like hours to make our first burrito. I was nearly turning gray as her while waiting for the order to be finished. On our next visit, Grandma was there again. This time she must’ve found the fountain of youth because she was knocking out the orders left ‘n right! She hit that granny gear and was off to the races getting our order out in record time. I hope I don’t get Grams fired if the higher ups see that she’s making burritos that actually taste good, and are filling. Seriously, one of her burritos is probably filled with the same amount of beans as two of the limp things you get from most TBs. She makes these the way she would want her grandkids to eat. Fully loaded, grilled to perfection. If she’s doing that to our simple bean burritios, I couldn’t imagine what a 7 Layer looks like once she’s done making it. Might be Chipotle size…
Keith D.
Rating des Ortes: 1 Benicia, CA
Awful, disgusting. Went in for a breakfast crunch wrap. No customers in the restaurant, and the workers are doing nothing but checking their phones, and yet every table is filthy disgusting. EVERYTABLE! Covered in grease and food bits. You would think at the beginning of the day at least the tables would be clean. That means they were dirty all day previously and the end of the shift didn’t even clean up. Lazy frigging employees.
Hans H.
Rating des Ortes: 1 Vallejo, CA
Seriously — screwed up my order again?! And everything’s beyond cold. 3 times in a row. Wrong food. I’m done with you. *advice if you go here: go to Baldos across the street. At least they care if something’s wrong.
Janet G.
Rating des Ortes: 5 Vallejo, CA
went back the other night late about midnight and they have a new lady working! she was so nice and polite… made sure i had everything! what a pleasure and kudos to taco bell for getting rid of the lady who obviously shouldn’t be working with the public!!!
Joanne A.
Rating des Ortes: 2 Vallejo, CA
I love meximelts but for some annoying damn reason NOBODYWANTSTOWRAPTHEMRIGHT!!! WHYYY!!! It’s always the sauce of the meat gushing out on both ends and now the wrap is so difficult to take off I would accidentally eat a piece of it! I basically go home with a F###ed up meximelt. SOMECORPORATEGMNEEDSTOFIXTHISPLEEEEASE! ITSSOSIMPLE! JUSTWRAPITRIGHT!
Kamoa D.
Rating des Ortes: 1 Vallejo, CA
Biggest mistake going here at night. 20 f! ng minutes in THEDRIVETHROUGH. Spent more in gas idle. Cashier was super nice. But honestly I’d rather have faster service. Don’t go if there are more than 2 cars
Romy S.
Rating des Ortes: 4 Vallejo, CA
Taco Bell was my first taste of ‘Mexican food’ food growing up. I remember when they used to offer the Bellbeefer. A hamburger bun stuffed w meat. Too bad they don’t offer it anymore. But I do digress, since then I’ve matured and travelled world wide experiencing cuisine from other countries, and yes Latin food too. But, as I sit in my pick up truck munching on my ol’ favorites, tostada supreme with beef(special order), washing it down with a bottle corona. Yes, before all the taco trucks, before Mexican restaurants became a dime a dozen or the ‘in’ thing. There was Taco Bell. The Taco Bell of my youth. I can always count on the delicious flavors where ever I travel in the good ol’ USA. No, it’s not real ‘Mexican’ food. It’s the original ‘American’ Mexican food. And that’s okay by me. 1star for cleanliness, 2nd star for fast service, 3rd star for late nite convenience, 4th for great consistent flavors. A fifth star would of been awarded, but Taco Bell doesn’t serve beer, which pairs well with the menu.
Melissa D.
Rating des Ortes: 1 Las Vegas, NV
Drive thru 15+ minute wait… Are you kidding me? And then not even a apology Then we ordered a shredded chicken smothered burrito that was warm, 2 chicken taco supremes that had hardly any cheese. Only good things were the reg taco supreme my daughter dogged idk if it was because it was 1 am and she was starving but vallejo has no late night food choices
Hello.kitty.kat S.
Rating des Ortes: 2 Solano County, CA
Their drive thru is too damn slow. Bunk, I say!!! The people however are very friendly but they need to hustle.
Evan A.
Rating des Ortes: 3 Benicia, CA
We didn’t go inside, but my friend and I ended up waiting at least 20 – 30 minutes in the drive-thru, with only three cars ahead of us when we got there. The wait took forever, but when we finally got to the window, the cashier gave us our dessert for free because of the long wait. I guess that’s gotta count for something!
Nicole T.
Rating des Ortes: 2 El Sobrante, CA
what can I say I love authentic latin inspired dishes and this just isn’t it. How do you NOT have any more STRAWBERRYFRUITISAS!?! smdh…I wish I could cook myself to show how it should taste but that means I could’ve just stayed home. Thanks for wasting my gas.
Mira C.
Rating des Ortes: 2 Bay Area, CA
This location is horrible! I have encountered the homeless hanging out there several times harassing me. Bad for business! Then, they get orders WRONG! For example, I ordered a chicken cantina bowl and when I got home, there was NO chicken in the bowl! NONE! I mean, how hard is it to assemble a salad? It’s not brain surgery!