Unfortunately this is my go to Starbucks, and that is strictly because of convenience reasons(right off the highway). The employees are always nice and friendly, my complaint is not with them but with the product itself. I get the same drink every time I come, a Tall Caramel Frappacino with no Whipped Cream. I don’t understand how the same drink can taste so different. The taste is very inconsistent. Sometimes the drink tastes just how I like it, when other times it’s so bad I don’t even want to finish it. I thought they were supposed to follow recipes, it tastes as if sometimes they put too much of a product in and other times not enough. Also, on one occasion my husband and I went through the drive thru and ordered 2 frappacinos and 2 breakfast sandwiches. Now I understand that we probably ordered the two things on the menu that take the longest to make, but it was almost ridiculous how long it took to make our order. The sandwiches were also cold in the middle, but of course we had already driven off. We have learned our lesson, if we are in a hurry, go to McDonalds, they have much faster service in the early mornings.
Lisa D.
Rating des Ortes: 1 Coppell, TX
First off, I LOVE starbucks and go almost every day. If this place had been my first starbucks experience, I wouldn’t be such a fan. We stopped here on a rainy day traveling across the state. Purchased a lunch and drink but after I paid with my starbucks card they realized they didn’t have soymilk. Would have been nice to know before I paid but I get back in line for my refund. The barista does the refund wrong shorting me by $ 1.20. After I point this out she says she has to go to the back to get a manager to fix it. I’ve already wasted enough time at this point that I just give up on my money and leave.
Jami N.
Rating des Ortes: 4 Las Vegas, NV
Randall who’s working in the drive thru rocks my socks! What a fantastic personality and gave a great suggestion for a new frappaccino flavor for me to try and it was delicious. Much needed caffeine and a friendly smile and face to go with it. Thanks Randall!
Lesley S.
Rating des Ortes: 4 San Antonio, TX
Perfect location for those traveling on I-44. We were able to grab a sandwich at Jimmy Johns then head next door to Starbucks. The line was a little long, but it was the guy in front of me being difficult.
Allison B.
Rating des Ortes: 2 Saint Louis, MO
I guess I visited on the worst day ever, because I couldn’t wait for my experience at this Starbucks to end. I stopped by in the early evening for a sandwich and some quick blogging to pass an hour before I headed to my next adventure. Everyone in the place was nice; I really want to emphasize that. The staff were very pleasant and eventually accommodating. But the overall service and atmosphere… ehhhh. I ordered a tomato/cheese sandwich, an oatmeal cookie and a water to consume in-store. After I ordered, I put my bags down at a table and returned to the counter for my sandwich. I waited. And waited. And waited. One staff member was manning the drive-thru, while the other went… I don’t know where. She returned eventually and fiddled around for a bit longer before noticing me, grabbing a sandwich and slipping it into a to-go sack. I looked down, confused, and asked if I could also have my water and cookie. She said that she didn’t know I had wanted a cookie(even though I repeated it twice when ordering) and didn’t charge me for it. I was silent, waiting for whatever would happen next, and she finally moved to the case, pulled out a cookie, put it in a to-go bag and rang it up. I thought that since it was her mistake and a minor expense, she should have simply given the cookie to me, but whatever, I paid. She then ran away before I could ask for my water again. I finally caught her and convinced her to hand over the glass of water she had apparently prepared for me before all of this rigamorole. I also requested a plate for my sandwich, which seemed a little puzzling to her, but she silently gave me one. I finished off the sandwich, which wasn’t the best, even by Starbucks standards, and got up to use the restroom. Unfortunately, there was no toilet paper. I headed back to the counter to ask for some, but the staff members had disappeared once again. I finally realized that the young man eating at one of the tables was a Starbucks employee, so I asked him for the paper. He told another staff member to get it. It took a while, but I eventually peed. Yay! The café itself isn’t the most conducive to working or the most comfortable. It’s a small space, and the few tables were crammed so closely that you couldn’t sit down without disturbing the chairs at the table behind you. There weren’t many outlets, so if your laptop died, too bad, so sad. Starbucks isn’t my favorite place to eat or work, but generally, the chain is just fine. This location, though, doesn’t do the brand any justice.
Terri O.
Rating des Ortes: 5 Fenton, MO
Just went to my local starbucks. The service at this location is always fabulous. They recently redesigned the interior as well. The manager, Paul, is friendly and helpful and the staff is always courteous. And, of course, the drinks are always high-quality.
Chris S.
Rating des Ortes: 3 Las Vegas, NV
Nice patio, automated machines(not good), coffee ah, ok.