Felicia’s Bagels-N-Tables

Used to go to Jerry’s for years. All was fine. Since it became Felicia’s, quality of food and service is way down, and prices are up. You call in an order and they often keep you on hold for many minutes. I hang up after a few minutes and call back; they put me on hold again. It appears that they sometimes just forget about you while you are holding on. A couple of times, we called in orders, and they never prepared them, or were still preparing the order when I came in to pickup, even though I purposely came 15 minutes after I asked that the order be ready. Flats are often non-​existent after about noon — 1 PM. You order Nova lox and you get very salty lox, leading me to believe that it is not Nova! A few weeks ago, we tried calling in an order, and per usual, were put on hold. After about 4 minutes, we just hung up and called it quits with Felicia. Called in the order to Bagel Boss, order was ready when we got there, Nova and rest of food was good. We live in North Woodmere and would prefer to go to Felicia’s for convenience, but at this point, it’s worth the extra travel to go to Bagel Boss to get better food and service. No one seems to be properly managing Felicia’s; it seems like they just don’t care.

New owners! Delicious fresh bagels, everyday fresh made muffins, croissants and desserts. Friendly staff! Come check it out.

This place is expensive for no reason. A grilled cheese was 6.00 $ and I was waiting for over 15 minutes for it. I avoid coming here as much as possible.

Awesome bagels and service. Coffee is a bit watered down– otherwise everything else is great!

I LOVE this place! I ordered a platter from them for a brunch. Everything was fresh, wonderful and beautifully prepared and presented. We had lox, whitefish, tuna, different kinds of cream cheese and other assorted items. Delivered too!
Shantae was excellent in making sure we got what we wanted. The quality was superb.
True to the quality of everything Michael Pantano puts his name on, this is another quality establishment.

This is my 2^nd time here, I’m not too familiar with the area and this is the closest breakfast place I can get to beside McDonald’s, anyways I got myself a bacon egg and cheese with ketchup and hot sauce and well it was subpar. The toll was too thick, the bacon was good (of course) and the egg was just bland. The bagels here are just average as well.
I wouldn’t mind it I guess if there is no better bagel stop near work lol

I live right around the corner and have been going to Jerry’s bagels for years. Recently since Felicia’s took over, I noticed the crazy high prices and low quality of food. I ordered two chicken sandwiches and received 1 small little piece of chicken and they forgot to put the mayo on both. Last week I ordered tuna on a bagel and it came out to $ 7.60 with hardly any tuna. I’m so disappointed since the store is so conveniently located and in an area where it would be great to have a neighborhood bagel spot. I will try a few more times and hope for better service, but it’s hard for me to recommend them right now.

Outrageous prices, bad service, and lousy food. $ 8.99 for a bagel with barely any cream cheese and locks. They also did not toast my bagel like I asked. Also more than $ 5 for a bacon egg and cheese which had about half an egg in it (they did not toast that either — like I asked). I would NOT recommend Felicia’s «bagels.»

The owner is very rude, and I found that out after they got my order wrong. Service is extremely slow, and the workers are clueless. This was the old Jerry’s Bagels and it is night and day to how Jerry ran this business… a good place to pass by, and continue to Bagel Boss in Hewlett

Let me start off by saying this is the worst bagel store I ever went to. People don’t use gloves when handeling the bagels and food. I ordered a coffee and there was a fly in my drink. Another customer complained of a piece of hair in her cream cheese bagel. Very unprofessional and dirty. Doesn’t taste like quality bagels. The employees look miserable working there and don’t really care for the customers. Do NOT go to this place, trust me!

A good change from Jerry’s. The new owner added tables in front of the store, so you can sit without waitress service. A much bigger verity of bagels and muffins. Same staff as before and a few additions, which for me is great. They are friendly and respectful.

This bagel store has recently replaced Jerry’s bagels. The store looks exactly the same, but what they serve is very different.
Every so often I like to have a bagel with lox, and for years Jerry’s bagels has been the spot. The bagels at Jerry’s had a normal amount of cream cheese and a very large portion of lox. The bagels themselves were not the best that I’ve ever had, but they were soft and delicious.
Felicia’s was the complete opposite. The bagel that I was served was soft and warm, but it was completely smothered in cream cheese. I like cream cheese, but the amount that they used was absolutely ridiculous! The lox on the other hand was totally lacking! It seemed like two thin slices. I had to constantly remove cream cheese that was squeezing out from every part of the bagel. This was not a pleasant experience.
My wife had a cinnamon raisin bagel with raspberry cream cheese that she thought was ok, but not great. It was a specialty cream cheese so they where way more frugal with it and the bottom of the bagel was a little over done.
The price at Jerry’s wasn’t cheap, but you got what you paid for, especially with the lox. The price is the same or more now and to me it’s not worth it.
The staff at Felicia’s were very friendly! I don’t want to tell anyone not to go here, maybe I had my bagel made by a new employee or something like that? Everyone can have an off day.
This place is out of my way so I will not be driving out of my way to get a bagel here anymore, now that Jerry’s is gone.