Allergy & Asthma Relief Experts

It’s too bad I have to give this place 1 star because Dr. Shapiro who practices here is really good and has good bedside manners.
The front desk girls who answer the phone, that’s another story. I called them this morning since I’m having a major hay fever attack, and after holding for like 7 minutes the girl comes back on the phone and says «how can I help you?» So I start telling her what I need an appt for, and she cuts me off with «I’m actually busy doing something right now so give me your number and we’ll try to call you back» Are you kidding me??? Why did you put me on hold for 7 mins, then come on and say how can I help you… just so you can cut me off and say you’re busy with something? When you work in a medical clinic (as I know from experience), you have to understand that people don’t choose to call your office because they have nothing better to do. People who are calling you are sick or really need help, and you being a jerk over the phone doesn’t help anyone in that situation.
Horrible customer service and rude rude rude staff. Also the office is pretty old and dusty… really needs some TLC.

The girls here are very helpful treat you with respect and always lending so much information on any questions you have the doctor is really cool and they make you feel very Comfortable !!!