Continuity Care Staffing Services

Regarding Elizabeth L’s comments
Our nurses are dedicated to caring for patients who require home care. Many of our nurses have worked here for more than 10+ years because we strive to provide quality care to each and every one of our patients. We provide a family like environment for our nurses, everyone is part of the team, with the singular goal of providing excellent care to our patients. We value our employees and treat them with respect and concern. We welcome their input regarding the ongoing care of our patients and we treat any and all of their concerns seriously. Our nurses are loyal to us because of the open, welcoming, and caring work environment that we have provided for over 20 years. The nurses are pleased with their wages and very pleased that we provide workers compensation coverage, pay employee taxes, and healthcare benefits for those who qualify. Many agencies do not provide any of these benefits and may have a different pay scale, however, if you are injured on the job or become ill, the lack of workers compensation benefits or healthcare benefits could be very costly. Our office staff is available to both our patients and nurses ²⁴⁄₇. We personally meet with our nurses if they have any concerns and take the time to problem solve. Nurses who have moved away or taken other positions return to Continuity Care and tell us how wonderful it is to be back working for us.
As for Elizabeth L, a pseudo name, she continues to work for us, caring for another patient. Her concerns regarding an incident she related to us were taken very seriously. In fact, she was counseled regarding how to handle the matter. When she related this incident to both myself and the administrator, we listened, resolved the matter, and treated her concerns with great seriousness. Her details regarding this incident are neither factual or accurate. Her description regarding our staffing of patients and opening of new cases is also neither factual or accurate. That fact that she continues to work for this company appears to negate her wild rantings. We are rated as one of the top home health care agencies in Southern California based on our competence, quality of care, continuity of care, and dedication to our patients and their ongoing welfare.

on’t believe the bottom review. This is the worst possible agency you can work with!!! Coming from someone who works for them there crap!!! I’ve seen countless mistakes. They not only pay horribly but the patient care from the office sucks. Sometimes they have no relief for a caregiver so they just leave the caregiver for hours on end. I’ve even seen a client at a time that made me undress in front of them, lock, and trap me in the house for 14 hours! When I finally ran out and told the agency what happen MARYANNE the owner laughed and then asked who brought on this case to the agency. So usually agency’s do a home inspection to make sure its safe to send out staff and they never did for this client! Instead they met and did all the paperwork at Costco!!! Like wtf? How professional is that?

My father was a patient here for over 10 years — caregivers are licensed, insured, bonded & company covers worker’s compensation insurance & pays employment taxes. Everyone has been drug tested and has a criminal backround check. Employees are legal and pass written and clinical competency exam and receive weekly training classes in their office. All cases are not only supervised by an RN but they provide case management for their patients. My father appreciated the caring staff that they have sent him through the years and I appreciate the agency staff as I would not want my father in a facility. I highly recommend this company as it is better than any other agency (I had called over 5 agencies none of which could help staff my Dad’s case). They are open 7AM to 7PM plus they have On Call RN available ²⁴⁄₇. Great Company!