Bank of America

It’s such a shame to get poor service inside such a beautiful building. Pro: they usually have at least four teller windows open so the line always moves fast.
Con: The line ends so close to the windows and each window is so close together that you can hear every word of every person at each window. Given that the clientele who frequent this location are usually from the impoverished nearby areas, safety is a major concern. And yet, everyone can hear the exact amount you’re withdrawing, everyone can hear you give your full address to the teller. I won’t be coming back to this location, for privacy concerns.
Do you manage this bank? Easy fix: Station tellers at every other window to space it out and make sure the end of the line is at least 10 feet from the windows so people can’t overhear each other’s highly private information.

I hate this bank. When I’m inside I feel like I’m in a dungeon. It’s crapy and creepy. I only use their ATMs outside.

This place is crappy as banks get why it it so big and crappy. The line is really long and they have 7 people working here. No one speaks English but that’s normal for where I’m at. Line moved fast I’m worried I will not make it to my car :(

Although this branch of Bank of America has some cool 60s architecture going for it, the service is like something a black person would get at a lunch counter in South Carolina in the 60s.
We went to the bank with a very sensitive issue about the account of my recently-​deceased brother. We were totally ignored for 45 minutes until we had to leave for another appointment. I would not return there for free money.

I’ve never gone inside this B of A location, only used the ATMs.
It’s not my favorite location, kind of sketch the later in the day it gets.
Functional for what I usually need, quick ATM deposits, withdraws, transfers, and balance inquiries.

This is an old-​fashioned and spacious Bank of America. There are 4 ATMs located outside the rear of the building, next to the main (and only) entrance to the branch.
There can sometimes be quite a few customers in line, but they tend to have enough tellers on hand to keep you from waiting too long. There also seems to be plenty of Personal Bankers (are they still called that?) on the floor, but rarely are they without a customer. I often have a hard time finding someone to answer a quick question. Overall, the staff here have been pleasant and sometimes even upbeat and personable.
Saturdays can be pretty busy, but it’s nice to have a branch to go to on the weekend if you need it.
I don’t know if any banks allow this anymore, but this one definitely won’t allow customers to use their restrooms — no exceptions.
PARKING:
There are two private lots — a small one off Van Nuys Blvd and a larger lot in the rear off of Haynes Street. There is also metered parking on Van Nuys and Haynes, but it’s more convenient to just park in one of the lots.