Barn Furniture Mart

I purchased a chest of drawers over the weekend which arrived today– on time. Tino was a helpful, patient and «no-​pressure» salesperson. And the drivers were courteous and thoughtful. I am very happy with the product and the service.

When they’re good they’re really really good…
My husband and I ordered several pieces of custom-​made furniture from Barn Furniture Mart’s Internet «catalog.» We are in the same state but hundreds of miles north, so could not take local delivery. Barn Furniture has a huge selection. Their furniture is very, very high quality (my husband flew there to inspect it before we ordered). They used their own trucking service, which I am sure cut down on shipping damage. However, I am not sure whether they would use it out of state. Their delivery time was over three months and this is apparently normal for their custom-​made furniture. Note, when I say custom made, these were their standard designs but either not in stock in the finish we wanted, or not in stock at all.
We had a problem with two shelves in a china cabinet where low-​quality wood was used and the finish was very uneven. Although Barn Furniture Mart agreed to replace the shelves, and eventually did, the customer service for that was aggravating. First they hadn’t gotten around to reading our request and acted like it was the lowest priority on their busy schedule. Then they spent quite a while trying to see what they could get out of their builder. Eventually, after many prods and inquiries, we received the shelves. The whole replacement process took two months. So over three months just to receive the china cabinet, and then two more months before we could use it.
We had bought a new house and needed several pieces of furniture in addition to what we ordered from Barn Furniture Mart. We love the Amish Craftsman style furniture but it is expensive and custom pieces take time. We did not want the even longer delivery schedule that might be caused by ordering more pieces from the same company (Barn Furniture), and we were concerned that the Barn Furniture order might not work out well for us. We shopped around and found another large Internet site for Amish furniture based in Michigan. They have the same styles (in fact more selection for some items), the same high quality, mostly lower prices, and they gave us free shipping. Their delivery was a little faster but a little rougher. They used a trucking service that broke one of the glass doors of a bookcase and we had to request a replacement for the door. That process was not any faster, but we felt like their salesperson actually cared about service and was doing his best for us all along. We’ll probably place any future orders with the Michigan business.

You get what you pay for!!! Yes the solid wood furniture is expensive, you pay for quality. We had purchased a bedroom set with only one nightstand and wanted two. Our original company we purchased our set from could get us one but it would take time… I emailed James at Barn Furniture and he worked with me to get this shipped out to Texas. It was very well packed and arrived in a very timely manner. It matches what we had already purchased and I am thrilled with the customer service and the packing for shipping… needless to say I love my furniture!!!

Just met the owner Leon. Wow, what an amazing and helpful man! Beautiful quality furniture and they will even make my father who had a stroke a custom bench.

I bought couple of furnitures here and Tino is highly recommended person if you are looking the right stuff for your home; he knows woods by heart and their quality. He is straight forward and will work on your budget. He will not force you and he listens. That is Excellent customer service and Excellent quality craftsmanship. A+++++++

I had been looking for a 6 foot trestle table for over 2 years, but I could only find cheaply made tables or tables with pine bases. Leon and Raul were very patient and helped us create a one-​of-​a-​kind table. It was very enjoyable shopping at a family-​run business, knowing that the table would be made in USA. My table was delivered 3 weeks earlier than promised, and the quality and craftsmanship is stunning!

Very happy that we found their website and thankful for rating sites like Unilocal to help in researching retailers. We were very frustrated shopping locally for a piece to match our bedroom set and even tried to special order it locally. The quote (which took over 10 days to receive) was over 100 dollars more then expected. Even with shipping costs, we still saved over 170 dollars (the no sales tax helped) purchasing the piece from Barn Furniture Mart online. We live in Lake Stevens, Wa. and from the time of order to the piece sitting in our garage was less then a week. The quality was quite acceptable, although two of the four shelves had a veneer front and two had solid faces. Nice looking and well packaged. Given the price and service, I would gladly order from them again.

I worked with James all online to purchase a round table that extends with two leaves. He was super helpful especially with dimensions and color/​stain options. He was very timely and kept me up to date on our timing. The table arrived in gorgeous condition and was easy to put together (just a few bolts!). I love the quality and color. It was the only website I could find that had just what I wanted —- so many options!

We love The Barn. We’ve bought several pieces of furniture from Leon and Tino that look stunning in our 100-​year old craftsman in Pasadena. Extraordinary quality and courteous, accommodating and friendly customer service. Thanks guys!

We have bought several items over the last several years at Barn Furniture. They have proven to be a reliable, great source of sturdily constructed furniture and exemplary customer service. Leon, the owner, rocks.
The current purchase we made was for a platform bed for our daughter. Saw it on line and then dealt with Raul by phone and email. He was terrific. Delivered yesterday We were there for the on-​time delivery by two great workers. Bed is fabulous. A flawless transaction made easy. Just a great business

When we moved into our house, we decided to invest in some high quality furniture, and bought an absolutely stunning dining room table from the Barn. It was made in the US and after over a year and a half, still looking brand new (we have 2 young kids and a dog, I have no idea what they seal it with but it is magic). We were looking at our table last night and talking about how we will have this table our entire lives, and probably be able to pass it on to our children!
We also got a bench seat that matches that has leaves to extend as the table extends! The customer service is really fantastic, we had a misunderstanding with our table and the owner (family run business) went well out of his way to remedy the situation. I cannot recommend this store enough.

Ok… They hand craft most or all of their furniture on site. The prices are unbelievably low. I got a kitchen table with chairs and a rocking chair for less than 200 bucks. I’m talking solid wood not IKEA garbage that breaks and falls apart if you look at it strangely.
It’s not a huge place but they have a lot to offer.
I hate the valley but I will always make a trip to the Barn Furniture Mart when I want to update my décor.

I see that Barn Furniture Mart chose not to update their message to indicate that I did send them all of the documentation, leaving the public to believe I am making unsubstantiated allegations. That speaks volumes all by itself. After supplying all of the invoices and email conversations relating to this review, the owner sent me the following:
Dear J B:
Thank you for sending me the information on your order. It went back a bit further than I had expected and that is why I had difficulty finding it. We have had a number of meetings concerning this very unfortunate experience and considering the large number of transaction and relatively few transgressions we still know there are simply no excuses. All we can do is try to do better in the future and profusely apologise.
I understand you are not asking for anything from us and appreciate the time you took sending me the information on your order to enable us to improve.
Thank you for your time and regards: Leon Tuberman, Owner

Berenice and the Guys at Barn Furniture treat me like a KING! I live in Des Plaines, IL in the shadow of Ohare Airport of Chi-​town, and I’m having my dream piece shipped. It’s a six-​foot tall, two-​foot wide oak case for my stack of stereo decks and auxiliaries, that I’ve looked fifteen years to find, and I’m ecstatic with this merchant!
The sale price was fantastic and she helped me with exact selection and finish. She helped arrange for the extra shelf, took my 50% deposit (despite a few snags on my end) and walked me through so that my order got placed. Really excellent service!
Since they did not have one in stock, they had my piece constructed and finished especially for me. They promised it in 8 – 16 weeks, and I got the call in 10 weeks. Perfect!
Except I’d rather not take delivery right now. So, Berenice even arranged for my dream piece to arrive in a couple of months, even leading the target on crating and shipping so that my case arrives the week of my vacation! Like a KING they treat this working man! And so considerate of my mere 99-​percenter status.
In my next review, I’ll review quality and workmanship, but I’m sure that even a 1-​percenter would not look down on it. Right now I can tell you that I am a life-​long fan and customer of the Barn Mart. Everybody needs furniture, so why not get the good stuff, at a great price, and why not buy from a merchant who has integrity, responsibility, accountability, and world-​class customer service, like this one? The folks at Barn make me feel like I have a brother in the furniture business. Ultra-​highly recommended!

I’m taking down my review. It’s 3 stars because apparently I can’t just delete a review. I feel like the owner explained the situation clearly enough that to leave my review up wouldn’t be appropriate.

The Barn features an extraordinary selection of mission furniture of the highest quality. We found precisely what we wanted and were able to completely customize our bedroom set – from the wood to the finish to the hardware. The service is excellent, and the staff is knowledgeable, helpful, and friendly. (Thanks, Berenice!) When you’re there, be sure to give Milly the cat a few skritches on the head.

Leon, James and Bernice have taken care of me over the years and I just keep coming back for the wonderful quality, service and pricing. I’ve lost track of the desks, barrister shelves, book shelves, credenzas and media consoles and, I just keep coming back for more.
Thanks!
Dan

My wife and I were looking for new bedroom furniture. We went to many furniture stores, and didn’t find anything we really liked-​it was either ‘too cheap’ looking, or nice, but way too expensive. We came across a set made by the Amish, and appreciated the craftsmanship, but it was very expensive. We did some quick research, figuring if we found a place that specialized in that style furniture, we’d be able to find more variety at a better price. A Google search found this place.
From the outside, it looked run down and I was a little underwhelmed. I don’t know what I expected, but it seemed like a long drive for a place that didn’t look too impressive from the outside. Appearances are deceiving, right? We walk in and are surrounded by beautiful furniture. We look around quickly, and were greeted by Tino. Told him what we were looking for and he directed us to their bedroom furniture. He was just the right amount of helpful-​he asked us what we were looking for, showed us a few sets, gave us some info on each of them. He wasn’t pushy or overbearing. He would let us look, and then come back and check on us. He gave us some history on their builders, the craftsmanship, and about the Barn-​it has been continuously running since the 40’s by the same family. Tino himself had been there since the late 70’s.
They carry many sets in stock, but a lot of the sets and pieces we saw were the ‘floor models’ which were priced to sell. There were certain sets we liked that were only available in Queen, for example, but we were looking for King. Tino explained that anything could be ordered at any time, it would just take anywhere from 8 – 18 weeks to receive-​since it was going to be essentially custom made for us. We picked out a bed, a dresser, a chest, and two nightstands, and asked what the cost would be. After some calculating, he came back with a number even better than the 5 pieces ‘retail’ price. We liked the dressers and tables we picked, but we weren’t huge fans of the hardware. Tino said no problem, they could order all new handles of our choice, and could either have us pick them up in a few weeks and do them ourselves, or they could swap them for us and we could have them delivered after. All of this was being done free of charge-​the price wasn’t even being included in our total. We were able to choose our delivery day, and I can say of all the furniture delivery prices I’ve come across over the years in the area, its one of the best. $ 85 for unlimited pieces, including assembly and set up.
The owner Leon came over and talked with us as well. Very nice guy, you could tell he was deeply passionate about what he did. He told us all about the Amish families he buys from, how they used to make their own furniture locally (but how the CA environmental laws made it difficult), and made us feel even more confident with our purchase. He said nothing ever becomes discontinued-​we could come back in 10 years and have another bedside table made exactly like the ones we have now, we could have a matching dresser made with two extra drawers, or a foot wider or deeper, the possibilities are endless.
We were able to negotiate a little bit better on the price, a little closer to our budget-​the extra savings covered the shipping, making it basically free. We shook hands, filled out the paperwork, paid, and are now waiting on our delivery in a few days.
When it comes to furniture, like so many things, quality costs money. You can find cheap furniture anywhere, but it looks cheap, feels cheap, and doesn’t last. Furniture making is an art form, and requires a lot of skill and care. Everything we bought was handmade-​solid wood, expert craftsmanship, beautiful, and very strong. It will last us forever, and is something we would be able to pass down. All together, we spent about $ 4500 on a cal king bed, a tall dresser, a wide dresser, and two bedside tables. I know that’s still a lot of money. But to put it in perspective, the set we saw that got us interested in Amish furniture was well over $ 7000-​no way we were buying that. We saw sets we liked, but didn’t love, at places like Pottery Barn and Restoration Hardware-​which are made overseas and in reality aren’t that great of quality-​and many of those sets were $ 4000 or more. With all that in mind, buying American made, hand made, quality products that will last forever from a family owned business? You can’t find a better deal.

What a fantastic selection of solid well-​crafted furniture! My parents bought furniture from here a few years ago. They were going back to buy some upgrades for some other furniture in their home, so my husband and I tagged along to hopefully find some chairs for a table that had been passed down to us from my grandmother after we got married.
The selection of mission/​arts and crafts style furniture is absolutely amazing. There doesn’t seem to be much organization for how the store is laid out, but it gives you an opportunity to see how different styles of chairs/​tables work together. The furniture is pretty pricey, but again, it seems very solid, has excellent craftsmanship and seems like it will last a few generations. Best of all, the furniture is made in the USA.
We did find a set of chairs that we were excited to have in our home (and they were having a major floor sale that weekend so we actually got a significantly awesome discount). Plus they were nice enough to combine our purchase with my parents purchase all under the same delivery fee. We are thrilled with our purchase and know that we will be passing along these chairs with the table to future generations.
There is so much awesome furniture here that my husband and I would love for our home… unfortunately its too expensive for us to buy everything or even entire sets of furniture for just one room at once, so we’ll have to do smaller purchases as we go along. But we will definitely be back as we’re eying an absolutely beautiful bed frame.

Very nice inventory of solid oak furniture.
Leon was very attentive and happy to show is all the dining table features. Many could extend a tremendous amount.
Parking in the back.
It was not well ventilated. It was very hot and stuffy inside. It was hard to walk around The aisles are narrow but not impossible for wheelchairs.
They can make a lot of custom items. Your choice of wood, color, style, and or size