Galpin Lincoln

I had been trying to get rid of a car that I got a year ago. Jorge Martinez said he would help me get into a car I would be happy to have and enjoy and he did! He’s really friendly and really cares about his costumers! He makes the buying experience really enjoyable and fun! I would go back to Galpin Premier Collection without any hesitation!

Just got a Lincoln Navigator. We had gone to Vista Ford and they weren’t very helpful.
I called and spoke to Hernando at Galpin and he made everything so easy and got us a great deal.
He knew I had a newborn and a 15 month old and it was hard for me to come back again (after the call I did visit Galpin in person), so he even drove the navigator to me and got me to sign the papers at my house! It was the best customer service I have ever received!
If you are looking for a car, call Hernando Thola at Galpin on Roscoe. It isn’t just fords and Lincolns– they have a ton of makes.

Car buying should be this easy all the time!!! Met with Willie Darwich today and we made a deal on my new Explorer Sport! Got the deal I wanted and couldn’t have been painless! Thank you Willie for your help and patience! I’m driving home a happy man!!!

Matthew Parson & Frank Nessi absolutely made our purchase process a fun and smooth one. Although no one enjoys spending ½ a day at a dealership, you won’t mind having to do this while searching for your next car with Matthew and finalizing your loan with Frank. Both guys are great and provide the utmost excellent customer service. I purchased my Lincoln this Saturday and was so impressed with the service that I quickly returned and purchased a secondary vehicle on Monday. The process wasn’t painful at all, we enjoyed trying out all of the options available and are now proud owners of a Lincoln and Volvo. Matthew was a referral from a friend and I absolutely understand why, he is quick to answer any questions at any time and it is apparent that his customers are his top priority. I’d refer Matthew any day to anyone as he is a true and valuable asset to Galpin.

My experience with Gary Kessler and Galpin Lincoln was outstanding. I leased a 2016 MKC and I love it. They were friendly, respectful, accommodating to my schedule and covered my trade in with ease. Ask for Gary Kessler. He’ll go out of his way to make a deal – and no pinky rings or Mumbo Jumbo!

I stopped by the dealership to check out the new 2017 MKZ and I was warmly greeted by Vincent Villa. He has been so patient with me and my questions. He also was willing to take me around in any car I saw. In fact, we test drove several cars and even the same ones two and three times. I never once felt pressured. He was always polite and courteous. I wish more car salesmen were like him. It was a true pleasure to work with him. Take my advice and ask for Vincent if you are looking for a Lincoln, Jaguar, Volvo or Aston Martin. He is super knowledgeable and always willing to share.

Buying a car can really suck… but not at Galpin! They have a huge inventory, lots of plants, their own Starbucks, and even a cool retro diner. Also, if you’re lucky enough to get Jonny Kramer as your salesman I promise you’ll leave with more than just a car, you’ll have a new best friend. Don’t even think about going anywhere else!

Galpin Premier is always such a pleasure to deal with. Everyone here is incredibly friendly… about a month back my husband and I leased the Lincoln MKZ black label and I couldn’t be happier. The process was painless… Todd got the deal all worked out before I arrived to the dealership. The biggest selling point for me for sure was the any time car wash who couldn’t love that. Todd was pleasant and very sweet to work with. This is our second lease from Galpin and we will for sure continue to come here for any car we’re looking purchaze and or lease as Galpin offers a variety of models and always exceptional service. I’m sitting here now doing this review waiting for my car to be washed and the gentleman who came to see what I needed today was just that the example of great customer service. He was sweet and respectful of my time making sure to inform me how long I can expect to wait and making sure that there was nothing else I needed. I cannot stress enough how fantastic the Galpin family is. With Galpin its not just buying a car and done, they truly care to earn your business for life, because they go above and beyond to ensure you’re happy with any encounter you have at Glapin. No matter what you’re budget is or what you’re looking for Galpin is here to help. Theyre never over bearing or rude they’re in fact patient and will work with you to find exactly what fits your budget and needs. I’ve dealt with Todd here at Galpin Premier and with Ladis at Galpin Ford and both have been fantastic. The service department is quick and efficient and provides great quality in all they do they care. I can’t say that for other dealerships/​service departments I’ve dealt with before.

My experience at Galpin Lincoln was exceptional. Gary Kessler is a true professional, who is knowledgeable and resourceful. He asked open ended questions and most importantly, listen to my answers. Purchasing a Lincoln MKx from Gary and Galpin Lincoln was painless and quick. They respected my time and made the transaction so easy. I wanted to «thank» Charles Ellenson for introducing me to Gary. Frank from finance was great in explaining terms and other available options. I would recommend Galpin Lincoln and Gary Kessler if you are in the market for a Lincoln. Note that Galpin carries other brands as well. Thank you for a memorable and positive experience.

I worked with David Karibyan to get a Volvo S60 lease. David was extremely helpful, responsive, and easy to work with. He also really went to bat for me to get competitive pricing. I highly suggest working with David on your next car.

I got my preowned Lincoln MKS 2010 black on black for a great price. Hernando Thola is the best salesman I have come across during this difficult car buying experience. He made the car buying process simple and fast. He was also straight to the point and not pushy at all. I highly recommend him and I will definitely be coming back to him when I’m ready for a new car !
Ps. He’s a Spanish speaker which was such a relief

I just wanted to thank my service writer Mark Shuler and the team at Galpin Premier service for their excellent service!
I have been buying cars for over a decade from Galpin (Lincoln, Jaguar, Mazda and Ford) and not only is their sales staff top notch, but their service department is unparalleled in their quality of service! The great news is that if I have any problem whatsoever I know that I can contact the team at Galpin and they will make sure that my car is taken care of in a timely manner. I trust them implicitly to keep my car in top shape.
Also, their new Black label service is incredible! On a scale of 1 to 10 they are definitely at an 11!!! Great job and thank you, again!

My experience here was nothing less than exceptional! Justin Permijo was the best! He listened to all of my needs and suggested the perfect small suv! Not only was he professional, patient, and polite but you could tell he really cared about what I wanted. He took the stress and anxiety out of car buying with zero pressure! My profession is working in customer service management so a bad experience can make me leave somewhere and never go back. Justin’s service level made me a lifetime customer of Galpin! Thank you!

I want to start off by saying what a pleasant experience I had at Galpin Lincoln. Avo Krikorian was a real professional salesman, very knowledgeable, very courteous, and was willing to help find the exact car that fit our needs for our large family and that was the Lincoln Navigator.
I would recommend Avo Krikorian at Galpin Lincoln hands down!

I take my Lincoln here to get serviced and they do such a great job! The staff is always wonderful, special thanks to Jeremy Guller, Jonny Kramer, and Justin Permijo! They were so helpful in setting my father up with a beautiful new Camaro, you are all Rockstars! Thank you for all your help and I would definitely recommend anyone to buy a car from here! Its a clean, no pressure atmosphere, they are there to help fit your needs! (No used car salesman tactics) Lol
Xo

I did it again! I leased another car from Willie Darwich and my Galpin Family. I am always treated with exceptional service. Willie had obtained all of my information before my visit and by the time I got there, the deal was done and the car was already getting detailed for me!
Thank you Willie! You rock!

Came into Galpin a few days ago and I have to say it was the most pleasurable buying experience I’ve ever had. I was helped by Ivan merino who mainly deals with Lincoln but is knowledgeable in all the brand’s Galpin sells and is overall just a pleasure to work with. He was able to get me into the car I wanted and got me a great deal without all the haggle you normally experience when buying a new car. Thanks again Ivan! I love this car more than I can possibly love a human baby.

Thank you thank you again, David Rogers!!! As always you have the best customer service hands-​down. You took amazing care of me when I bought a car from you three years ago and once again today I was treated to the best car buying experience I could ever imagine having.
I will probably buy every car I own for the rest of my life from you. You and the entire team at Galpin are absolutely fantastic and you have the best deals in town. Also, thank you to Tony in Fianance

I’ve been coming here forever have made many deal with an awesome salesperson Willie Darwich
He is always there to help before and after the sale. Truly amazing !
If you’re in the market for an automobile give him a call. Long time Galpin salesperson will get you a deal and service you’re looking for. Go see Willie !

We had a wonderful hassle-​free experience this past weekend. My husband had emailed the dealership and expressed interest in the car we were looking for, and Shawn Sahar promptly emailed him back and then they communicated via text. Once he offered him a competitive price and we were happy with the President’s day deal (get 1,000 additional with your trade-​in appraised cost) we made plans to go there for a test drive.

What I liked about dealership:
1.Huge selection: Shawn drove us to another lot where they had like 40 different cars in the more we were looking for, in different colors and package options.
2. Very clean place, sounds weird but hey I like to go somewhere where it looks like they give a poop about customer service and cleanliness and good presentation is part of it. They need to respect themselves, to show they will respect you.
3. They had a Starbucks on site (which was cool, especially during the long negotiations proces, is way better than cheap coffee that’s been in the pot all day.
What I liked about Shawn:
1. He was straightforward, and wanted to help us find the car we wanted at the price point we wanted
2. He wasn’t pushy or trying to oversell us. He was helpful and would inform us of the features available on all the different packages, but would also be honest and tell us whether he thought it was a great feature or just a wow feature.
3. He drives a Lincoln which made him very familiar with the cars, and their features and how they run.
Once we got our car he took his time explaining all the features, which are a lot. And we were very appreciative of it.
In all, great experience, and so happy with our purchase.